Business Development Representative
About the role
The Opportunity
Intouch Insight provides some of North America’s top brands with actionable insights into their customers’ experiences and helps them achieve operational excellence while earning customer loyalty and improving business outcomes.
We are seeking a highly motivated and innovative Business Development Representative to join our sales team. This is a unique opportunity for a tech-savvy professional who is passionate about the future of sales.
In this role, you will be a key driver of our sales pipeline, leveraging cutting-edge AI technology to identify and engage with qualified prospects.
This position is a launchpad for a successful career in sales, with a clear path to an Account Executive role.
Key Responsibilities
- AI Prospecting: Act as the primary manager of our AI prospecting tools. You will train, optimize, and oversee the performance of the AI SDR to build and maintain a robust pipeline of high-quality leads.
- Strategic Prospecting: Target and penetrate enterprise and mid-market accounts within key industries such as restaurants, retail, grocery, hospitality, and petro-convenience.
- Lead Qualification: Qualify inbound and outbound leads, utilizing sales insights available across our tech-stack to ensure a strong fit with our ideal customer profile (ICP).
- Multi-Channel Engagement: Execute personalized, multi-channel outreach campaigns (email, phone, and social selling) to engage decision-makers and schedule discovery meetings.
- Sales Team Collaboration: Support a team of three Account Executives by providing them with a steady stream of qualified opportunities and relevant prospect intelligence.
- CRM Management: Maintain accurate and detailed records of all prospecting activities and interactions in our CRM system, ensuring a seamless handoff to the sales team.
- Market Intelligence: Stay informed on industry trends, competitor activities, and new market opportunities to continuously refine prospecting strategies.
Qualifications
-
2-3 years of experience in a B2B Business Development, Sales, or similar role, preferably within a solutions environment.
-
Proven experience with B2B outbound prospecting and lead generation.
-
A strong interest in and working knowledge of AI tools and their application in the sales process.
-
Exceptional written and verbal communication skills and a talent for relationship building, with the ability to influence decision makers.
-
A proactive, self-starter mentality with excellent time management and organizational skills.
-
Experience with CRM software (e.g. HubSpot) and sales engagement platforms.
-
A passion for technology and a desire to work in a fast-paced, innovative environment.
-
Salary - $50k - $60k, plus target-based variable compensation
About Intouch Insight
At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty. As a North American company, we take pride in delivering growth solutions to over 300 of the continent's most loved brands, including four of the top 10 QSR chains, six of the top 10 gas and convenience chains, and one of the top three global technology companies.
Our solutions streamline operations, maintain brand standards, and provide actionable insights. With over 40 years of CX mastery, we excel in helping our clients with their CX, customer surveys, mobile forms, mystery shopping, and operational and compliance audit solutions.
For more information, visit our website or chat with us: letschat@intouchinsight.com, 1-800-263-2980.
Business Development Representative
About the role
The Opportunity
Intouch Insight provides some of North America’s top brands with actionable insights into their customers’ experiences and helps them achieve operational excellence while earning customer loyalty and improving business outcomes.
We are seeking a highly motivated and innovative Business Development Representative to join our sales team. This is a unique opportunity for a tech-savvy professional who is passionate about the future of sales.
In this role, you will be a key driver of our sales pipeline, leveraging cutting-edge AI technology to identify and engage with qualified prospects.
This position is a launchpad for a successful career in sales, with a clear path to an Account Executive role.
Key Responsibilities
- AI Prospecting: Act as the primary manager of our AI prospecting tools. You will train, optimize, and oversee the performance of the AI SDR to build and maintain a robust pipeline of high-quality leads.
- Strategic Prospecting: Target and penetrate enterprise and mid-market accounts within key industries such as restaurants, retail, grocery, hospitality, and petro-convenience.
- Lead Qualification: Qualify inbound and outbound leads, utilizing sales insights available across our tech-stack to ensure a strong fit with our ideal customer profile (ICP).
- Multi-Channel Engagement: Execute personalized, multi-channel outreach campaigns (email, phone, and social selling) to engage decision-makers and schedule discovery meetings.
- Sales Team Collaboration: Support a team of three Account Executives by providing them with a steady stream of qualified opportunities and relevant prospect intelligence.
- CRM Management: Maintain accurate and detailed records of all prospecting activities and interactions in our CRM system, ensuring a seamless handoff to the sales team.
- Market Intelligence: Stay informed on industry trends, competitor activities, and new market opportunities to continuously refine prospecting strategies.
Qualifications
-
2-3 years of experience in a B2B Business Development, Sales, or similar role, preferably within a solutions environment.
-
Proven experience with B2B outbound prospecting and lead generation.
-
A strong interest in and working knowledge of AI tools and their application in the sales process.
-
Exceptional written and verbal communication skills and a talent for relationship building, with the ability to influence decision makers.
-
A proactive, self-starter mentality with excellent time management and organizational skills.
-
Experience with CRM software (e.g. HubSpot) and sales engagement platforms.
-
A passion for technology and a desire to work in a fast-paced, innovative environment.
-
Salary - $50k - $60k, plus target-based variable compensation
About Intouch Insight
At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty. As a North American company, we take pride in delivering growth solutions to over 300 of the continent's most loved brands, including four of the top 10 QSR chains, six of the top 10 gas and convenience chains, and one of the top three global technology companies.
Our solutions streamline operations, maintain brand standards, and provide actionable insights. With over 40 years of CX mastery, we excel in helping our clients with their CX, customer surveys, mobile forms, mystery shopping, and operational and compliance audit solutions.
For more information, visit our website or chat with us: letschat@intouchinsight.com, 1-800-263-2980.