Who you are

• 5+ years of professional experience building and supporting production web applications
• Experience with modern front-end technologies such as TypeScript, Next.js, React and their interactions with APIs
• Experience developing Web-based, Distributed and Multi-Tier architecture using Java/J2EE or other major platforms (Python, Scala, Clojure, etc.)
• Experience designing, building, and testing web services and APIs
• Strong written and interpersonal communication skills to document and share team best practices across the department
• Preferred knowledge of Service Oriented Architecture, PCI, and SQL
• A proactive mindset toward embracing, experimenting, and integrating AI tools to drive efficiency, elevate your work, and contribute to a culture of innovation

What the job involves

• As a Full Stack Software Engineer, you’ll make highly visible enhancements to our platform by maintaining and building new features across our stack. This includes TypeScript and Java
• Our teams work with a variety of applications that enable our ability to sell tickets, manage inventory, support our internal users, and provide a great customer experience from the website to the box office
• Following development best practices, you’ll be responsible for developing solutions that scale to the needs of our customers and partners
• Help guide the direction of the design and development of the systems powering our B2C Marketplace and Distribution products
• Develop innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your delivery team
• Work cross-functionally with other development teams and business stakeholders to deliver impact iteratively
• Tackle some of the most difficult challenges of scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization
• Collaborate to develop and maintain best practices across the software development lifecycle
• Uphold standards for development and product quality and participate in the team’s on-call rotation
• Mentor other engineers through pairing, code reviews, and tech talks
• 30 days in:
• Complete new hire orientation, gaining the resources you need to be successful
• Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers
• Acclimate to team and company norms, business objectives, and Vivid Seats values
• Develop basic understanding of applications, tech stacks, and development processes
• Deploy and make changes to our production systems
• 90 days in:
• Contribute to our processes, methods, or technologies to support overall business goals and drive team efficiency
• Maintain, harvest, and aid internal and external relationships to achieve progress and advance objectives
• Contribute to team planning, estimations, and design sessions
• Apply a solid understanding of our business goals and our system architecture to your everyday decision making
• Leverage a mindset of continuous experimentation to help with team efficiency
• Work with cross-functional stakeholders to decompose and iteratively deliver business objectives
• Produce and deliver clean, quality code that drives team and company tech goals forward
• 180 days in:
• Leverage application observability tools to uncover problems before our users
• Have self-sufficiency in all applications touched by the team
• Proactively engage in continuous learning in order to advance skill sets necessary for team goals
• Identify areas of opportunity within our systems, come up with a plan to improve them, ship them, and share results and impact
• Own a career growth plan developed in partnership with your manager and work towards it

Benefits

• Health, dental and vision packages: BCBS PPO, HSA and HMO plans, mental heath and telehealth programs.
• Retirement and savings programs, continuing education opportunities, and rewarding performance incentives.
• PTO, mental health days, and maternity/paternity policies.
• Company-wide town-halls, hackathons, product demos, in-office happy hours, holiday and summer events, company-sponsored sports leagues and competitions.
• Gym membership fees, wellness weeks, access to on-site treadmill desks, bike storage, fitness classes, and inspiring office spaces.
• Hybrid working arrangements at accessible office locations. Company-provided laptops, monitors, & software in-office. Room for ideas (open floorplan with plenty of meeting rooms, quiet areas, and whiteboards), and coffee. We’re talking good coffee.