Retail Sales Associate - Japanese Speaking
Top Benefits
About the role
We’re looking for motivated and personable Japanese speaking Retail Sales Associates to join our successful retail teams onboard cruise ships travelling around the world. Do you have proven experience of providing excellent customer service? Are you tired of life on the high street, or have you worked at sea before and want to return? This is a truly unique and varied role where no two days are the same. You’ll be adaptable and ready for new challenges, seeing the world while you deliver memorable retail experiences for our guests.
About Us
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 , 2023 and 2025.
What You’ll Do
Live and work on a cruise ship, initially joining our teams onboard in Japan. Following your first contract you could be anywhere in the world .. our cruise line partners operate in the Caribbean, Alaska, Mediterranean, World Cruises and more!
Create exceptional and memorable retail experiences for guests on board
Maximise sales by promoting a quality range of products through a variety of in-store events Develop detailed and extensive knowledge of all products as well as the brand culture Participate in promotional events such as fashion shows and presentations Liaise on a daily basis with Japanese guests and provide translation services for other team members Maintain good stock control and impeccable visual merchandising standards in store What You’ll Bring Strong retail background, ideally with knowledge of premium products Fluent Japanese speaking skills, as well as conversational English, is essential Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Motivation and drive to achieve and exceed sales targets A solid work ethic, able to adapt to change and thrive in high energy environments A team player attitude, able to take initiative and be flexible in your role requirements A good level of physical fitness is required What You’ll Get Competitive salary and target-based commission structure No bills! Accommodation and meals are all provided for you on board Necessary visas and seafaring documents to work at sea Dedicated in-house bespoke training across customer service, sales, product and brand A unique opportunity to see the world and meet new people as you earn money! Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts Intrigued? Keen to hear more about this unique opportunity to live and work at sea, travel the world and meet new people from different cultures? Apply now. Your retail career with Harding+ and next adventure starts here!
About Harding+
Harding+ is the only 100% dedicated cruise retailer, proudly partnering with 14 cruise line operators globally, across more than 80+ cruise ships either in operation or under contract.
Our mission is simple: make every cruise better. We deliver unforgettable ‘wow’ shopping experiences at sea through a unique partnership approach – bringing together cruise lines, global brands, and guests – all powered by industry-leading investment in data, insight, and innovation to drive smarter decision-making.
With central hubs in Bristol, Miami, and Sydney, we operate over 300 retail shops across 80+ ships, covering 17,000m² of retail space and handling 6.6 million transactions annually. Our team includes over 1,300 onboard team members and more than 270 landside employees, working together to ensure every ship’s retail offer is relevant, high-performing, and perfectly tailored.
Recognised as the Cruise Retailer of the Year by the DFNI Frontier Awards in 2022 and 2023, we are proud to be the cruise industry's first-choice retail partner.
Similar Jobs
Retail Sales Associate - Japanese Speaking
Top Benefits
About the role
We’re looking for motivated and personable Japanese speaking Retail Sales Associates to join our successful retail teams onboard cruise ships travelling around the world. Do you have proven experience of providing excellent customer service? Are you tired of life on the high street, or have you worked at sea before and want to return? This is a truly unique and varied role where no two days are the same. You’ll be adaptable and ready for new challenges, seeing the world while you deliver memorable retail experiences for our guests.
About Us
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 , 2023 and 2025.
What You’ll Do
Live and work on a cruise ship, initially joining our teams onboard in Japan. Following your first contract you could be anywhere in the world .. our cruise line partners operate in the Caribbean, Alaska, Mediterranean, World Cruises and more!
Create exceptional and memorable retail experiences for guests on board
Maximise sales by promoting a quality range of products through a variety of in-store events Develop detailed and extensive knowledge of all products as well as the brand culture Participate in promotional events such as fashion shows and presentations Liaise on a daily basis with Japanese guests and provide translation services for other team members Maintain good stock control and impeccable visual merchandising standards in store What You’ll Bring Strong retail background, ideally with knowledge of premium products Fluent Japanese speaking skills, as well as conversational English, is essential Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Motivation and drive to achieve and exceed sales targets A solid work ethic, able to adapt to change and thrive in high energy environments A team player attitude, able to take initiative and be flexible in your role requirements A good level of physical fitness is required What You’ll Get Competitive salary and target-based commission structure No bills! Accommodation and meals are all provided for you on board Necessary visas and seafaring documents to work at sea Dedicated in-house bespoke training across customer service, sales, product and brand A unique opportunity to see the world and meet new people as you earn money! Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts Intrigued? Keen to hear more about this unique opportunity to live and work at sea, travel the world and meet new people from different cultures? Apply now. Your retail career with Harding+ and next adventure starts here!
About Harding+
Harding+ is the only 100% dedicated cruise retailer, proudly partnering with 14 cruise line operators globally, across more than 80+ cruise ships either in operation or under contract.
Our mission is simple: make every cruise better. We deliver unforgettable ‘wow’ shopping experiences at sea through a unique partnership approach – bringing together cruise lines, global brands, and guests – all powered by industry-leading investment in data, insight, and innovation to drive smarter decision-making.
With central hubs in Bristol, Miami, and Sydney, we operate over 300 retail shops across 80+ ships, covering 17,000m² of retail space and handling 6.6 million transactions annually. Our team includes over 1,300 onboard team members and more than 270 landside employees, working together to ensure every ship’s retail offer is relevant, high-performing, and perfectly tailored.
Recognised as the Cruise Retailer of the Year by the DFNI Frontier Awards in 2022 and 2023, we are proud to be the cruise industry's first-choice retail partner.