Partner Engineer II - (Delivery)
About the role
About the Role
As the Uber delivery offerings continue to grow, so does our ecosystem of tightly integrated external partners. Partner Engineering is passionate about expanding, improving, and scaling the integration ecosystem across multiple lines of business. Partner Engineers work at the intersection of product, engineering, and relationship management to help our partners achieve comprehensive integrations that optimize all user experiences.
We seek an analytical problem solver with good business insight to help drive solutions for strategic partners that integrate with Uber's APIs and other supporting systems. The individual must have the ability to build rapport with people inside and outside the organization and be comfortable engaging across all levels of a company - from engineers to executives. Partner Engineers manage multiple projects simultaneously and must have meticulous organization skills with a keen attention to detail. One of Uber's company values is to see the forest and the trees" - meaning the ability to zoom out and understand the why" and adjust the how" as needed. This role must be strategic in opinion with the ability to back it up with data.
What You'll Do
As a Partner Engineer, you will be the technical liaison between Uber and our external partners. You will work closely with these partners to integrate our technologies, products, and services into their platforms, driving innovation and enhancing user experiences. You will leverage your technical expertise to understand partner requirements, provide technical guidance and support, and develop solutions to meet their needs. You will also be challenged to find ways to replicate these solutions at scale. This role requires strong communication skills, technical proficiency, and a passion for building strategic partnerships.
- Technical Integration: Collaborate with strategic partners to integrate Uber's technologies, products, and services into their platforms, ensuring seamless compatibility and functionality.
- Solution Development: Develop customized solutions and integrations to meet partner requirements, leveraging APIs, SDKs, and other tools.
- Technical Support: Provide technical guidance and support to partners throughout the integration process, addressing any technical challenges or issues that arise. Uplevel and improve our scaled technical support solutions for maximum success.
- Relationship Management: Build and maintain strong relationships with key stakeholders at partner organizations, serving as the primary point of contact for technical discussions and support.
- Cross-Functional Collaboration: Work closely with internal teams, including engineering, product management, operations, and business development, to align on partner integration requirements and deliver high-quality solutions.
- Product Feedback: Gather feedback from partners on Uber's products and services, advocating for partner needs and driving product improvements and enhancements.
- Documentation and Training: Create technical documentation, tutorials, and training materials to support partner integration efforts and facilitate knowledge transfer.
- Technical Expertise: Stay up-to-date on Uber's latest technologies, products, and industry trends, serving as a subject matter expert for both internal teams and external partners.
- Process Improvement:
- Analyze existing processes and workflows to identify areas for optimization and efficiency gains.
- Propose and implement scalable solutions to streamline partner engagement, onboarding, and support processes.
- Continuously monitor and evaluate the effectiveness of implemented improvements, making adjustments as necessary.
- Scaling Operations:
- Develop strategies to scale partner engagement and support operations efficiently as the partner ecosystem grows.
- Implement scalable systems and tools to automate repetitive tasks and streamline operations.
- Collaborate with internal teams, such as product development and customer support, to ensure scalability and alignment with company objectives.
Basic Qualifications
- Degree in Computer Science, a related discipline, or meaningful industry experience.
- Intimate knowledge of APIs and adjacent technologies
- SQL and/or other data analytics skills
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical senior stakeholders
- Strong problem-solving skills and a proactive, results-driven approach
- Programming or development skills
- Preferred Qualifications
-
5-10 years of experience in an external-facing technical role
-
JavaScript/Python development skills; Spanish and/or Portuguese language skills.
For Canada-based roles: The base salary range for this role is CAD$112,000 per year - CAD$124,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.
Partner Engineer II - (Delivery)
About the role
About the Role
As the Uber delivery offerings continue to grow, so does our ecosystem of tightly integrated external partners. Partner Engineering is passionate about expanding, improving, and scaling the integration ecosystem across multiple lines of business. Partner Engineers work at the intersection of product, engineering, and relationship management to help our partners achieve comprehensive integrations that optimize all user experiences.
We seek an analytical problem solver with good business insight to help drive solutions for strategic partners that integrate with Uber's APIs and other supporting systems. The individual must have the ability to build rapport with people inside and outside the organization and be comfortable engaging across all levels of a company - from engineers to executives. Partner Engineers manage multiple projects simultaneously and must have meticulous organization skills with a keen attention to detail. One of Uber's company values is to see the forest and the trees" - meaning the ability to zoom out and understand the why" and adjust the how" as needed. This role must be strategic in opinion with the ability to back it up with data.
What You'll Do
As a Partner Engineer, you will be the technical liaison between Uber and our external partners. You will work closely with these partners to integrate our technologies, products, and services into their platforms, driving innovation and enhancing user experiences. You will leverage your technical expertise to understand partner requirements, provide technical guidance and support, and develop solutions to meet their needs. You will also be challenged to find ways to replicate these solutions at scale. This role requires strong communication skills, technical proficiency, and a passion for building strategic partnerships.
- Technical Integration: Collaborate with strategic partners to integrate Uber's technologies, products, and services into their platforms, ensuring seamless compatibility and functionality.
- Solution Development: Develop customized solutions and integrations to meet partner requirements, leveraging APIs, SDKs, and other tools.
- Technical Support: Provide technical guidance and support to partners throughout the integration process, addressing any technical challenges or issues that arise. Uplevel and improve our scaled technical support solutions for maximum success.
- Relationship Management: Build and maintain strong relationships with key stakeholders at partner organizations, serving as the primary point of contact for technical discussions and support.
- Cross-Functional Collaboration: Work closely with internal teams, including engineering, product management, operations, and business development, to align on partner integration requirements and deliver high-quality solutions.
- Product Feedback: Gather feedback from partners on Uber's products and services, advocating for partner needs and driving product improvements and enhancements.
- Documentation and Training: Create technical documentation, tutorials, and training materials to support partner integration efforts and facilitate knowledge transfer.
- Technical Expertise: Stay up-to-date on Uber's latest technologies, products, and industry trends, serving as a subject matter expert for both internal teams and external partners.
- Process Improvement:
- Analyze existing processes and workflows to identify areas for optimization and efficiency gains.
- Propose and implement scalable solutions to streamline partner engagement, onboarding, and support processes.
- Continuously monitor and evaluate the effectiveness of implemented improvements, making adjustments as necessary.
- Scaling Operations:
- Develop strategies to scale partner engagement and support operations efficiently as the partner ecosystem grows.
- Implement scalable systems and tools to automate repetitive tasks and streamline operations.
- Collaborate with internal teams, such as product development and customer support, to ensure scalability and alignment with company objectives.
Basic Qualifications
- Degree in Computer Science, a related discipline, or meaningful industry experience.
- Intimate knowledge of APIs and adjacent technologies
- SQL and/or other data analytics skills
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical senior stakeholders
- Strong problem-solving skills and a proactive, results-driven approach
- Programming or development skills
- Preferred Qualifications
-
5-10 years of experience in an external-facing technical role
-
JavaScript/Python development skills; Spanish and/or Portuguese language skills.
For Canada-based roles: The base salary range for this role is CAD$112,000 per year - CAD$124,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.