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Team Leader, Individual Insurance Solutions

Desjardins6 days ago
Hybrid
Quebec City, QC
Senior Level
Full-Time

Top Benefits

Competitive salary and annual bonus
4 weeks flexible vacation starting first year
Defined benefit pension plan for retirement income

About the role

The Individual Insurance Solutions Department’s mission is to meet the needs of Desjardins Group’s Individual Insurance Manufacturing. It uses the latest technology to design and develop solutions for selling, issuing and administering insurance contracts. These solutions include digital distribution channels for members and clients, tools for the distribution networks and systems for the business sectors that comprise Manufacturing. You will be joining a team that works as a squad in agile/DevOps mode. As the team leader for Individual Insurance Solutions, you will be part of an IT implementation department of about 50 employees, including one other team leader. You will be responsible for one of the department’s application components and will lead more than 20 employees with diverse profiles who contribute to various IT mandates, projects and system updates. More specifically, you will be required to:

  • Exercise functional authority over your team (coaching, coordination, functional supervision, etc.)
  • Support the team in delivering their projects by managing individual performance
  • Ensure that projects under your responsibility are completed and that associated budgets are managed efficiently
  • Manage the human resource capacity needed to deliver your team’s projects and commitments
  • Play an active role in the department’s operations alongside other members of the management committee
  • Handle IT issues raised by the business sectors
  • Help develop training and skills development strategies and action plans for team members
  • Participate in hiring, performance management, skills development and the identification and application of disciplinary measures
  • Develop performance indicators and monitoring approaches, and make recommendations to your manager

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment -Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Experience in IT application project management and delivery
  • Knowledge of French is required

Action oriented, Customer Focus, Develops talent, Differences, Directs work, Drive results, Engagement, Nimble learning

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2026-03-27

About Desjardins

Banking
10,000+

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

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