About the role
Job Description
Join Our Team as a Sales & Operations Analyst!
Turn data into action and help drive operational excellence. In this role, you’ll manage purchase orders, forecast demand, track supplier performance, and optimize processes to deliver seamless results. Collaborate with cross- functional teams, support strategic initiatives, and make an impact every day. Bilingualism in English and French is preferred, bring your analytical skills and join a team where your insights truly matter!
Job Responsibilities
- Provide exceptional customer service through phone, email, and other communication channels.
- Accurately quote, process, and manage purchase orders for the replenishment of furniture, fixtures, and equipment (FF&E).
- Data Analytics & Reporting: Develop and deliver reporting, dashboards, and insights to inform category management, account management, and leadership decision-making.
- Forecasting & Demand Planning: Support initiatives with procurement and finance teams to forecast demand, monitor capital replenishment cycles, and align with budget planning.
- Supplier Performance Management: Track, analyze, and report supplier KPIs, escalating service-level gaps and recommending corrective actions.
- Proactively troubleshoot and resolve customer inquiries and issues in a timely and efficient manner.
- Work closely with suppliers to facilitate order fulfillment, resolve delivery issues, and ensure timely shipment of goods.
- Process Optimization: Lead initiatives to streamline order-to-fulfillment workflows, applying continuous improvement methodologies.
- Cross-Functional & Client Liaison: Serve as a liaison with Finance, Procurement, Operations, and Account Management teams to align operational execution with client requirements and strengthen customer relationships.
- Technology & Systems: Support ERP/CRM system enhancements and leverage BI tools (Power BI, Tableau) to advance analytics and reporting capabilities.
- Compliance & Governance: Ensure adherence to procurement policies, audit standards, and capital expenditure governance frameworks.
- Supplier & Customer Engagement: Coordinate supplier and customer participation in trade shows, product showcases, and promotional events, ensuring operational alignment with commercial objectives.
- Sales & Marketing Collaboration: Partner with internal Sales and Marketing teams to support go-to-market initiatives, align replenishment programs with promotional campaigns, and ensure consistent brand and customer experience.
- Project Support: Contribute to special initiatives such as supplier transitions, sourcing events, and investment planning reviews.
- Knowledge Sharing: Provide onboarding support, create reference guides, and share best practices to enhance overall team capability.
Qualifications
- University degree in Business, Supply Chain, Finance, or related discipline (preferred).
- 4-6 years of progressive experience in supply chain, procurement operations, or sales & operations planning.
- Bilingual proficiency in English and French preferred to support national account management and customer-facing interactions.
- Strong analytical skills with demonstrated ability to generate insights from large datasets.
- Proficiency in Microsoft Office Suite with advanced Excel skills and working knowledge of BI tools (Power BI, Tableau, or similar).
- Experience managing supplier relationships and influencing outcomes through KPI tracking and performance management.
- Strong communication skills with the ability to present findings and recommendations to both internal leadership and external stakeholders.
- Proven track record of balancing transactional accuracy with strategic process improvement and value creation.
About Aramark
At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and **pursue what matters. **
Accommodation Statement
Accommodations for job applicants with disabilities are available upon request.
About Aramark
Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 15 countries around the world with food and facilities management. Because of our hospitality culture, our employees strive to do great things for each other, our partners, our communities, and the planet. Aramark has been recognized on FORTUNE’s list of “World’s Most Admired Companies,” The Civic 50 by Points of Light 2024, Fair360’s “Top 50 Companies for Diversity” and “Top Companies for Black Executives,” Newsweek’s list of “America’s Most Responsible Companies 2024,” the HRC’s “Best Places to Work for LGBTQ Equality,” and earned a score of 100 on the Disability Equality Index.
About the role
Job Description
Join Our Team as a Sales & Operations Analyst!
Turn data into action and help drive operational excellence. In this role, you’ll manage purchase orders, forecast demand, track supplier performance, and optimize processes to deliver seamless results. Collaborate with cross- functional teams, support strategic initiatives, and make an impact every day. Bilingualism in English and French is preferred, bring your analytical skills and join a team where your insights truly matter!
Job Responsibilities
- Provide exceptional customer service through phone, email, and other communication channels.
- Accurately quote, process, and manage purchase orders for the replenishment of furniture, fixtures, and equipment (FF&E).
- Data Analytics & Reporting: Develop and deliver reporting, dashboards, and insights to inform category management, account management, and leadership decision-making.
- Forecasting & Demand Planning: Support initiatives with procurement and finance teams to forecast demand, monitor capital replenishment cycles, and align with budget planning.
- Supplier Performance Management: Track, analyze, and report supplier KPIs, escalating service-level gaps and recommending corrective actions.
- Proactively troubleshoot and resolve customer inquiries and issues in a timely and efficient manner.
- Work closely with suppliers to facilitate order fulfillment, resolve delivery issues, and ensure timely shipment of goods.
- Process Optimization: Lead initiatives to streamline order-to-fulfillment workflows, applying continuous improvement methodologies.
- Cross-Functional & Client Liaison: Serve as a liaison with Finance, Procurement, Operations, and Account Management teams to align operational execution with client requirements and strengthen customer relationships.
- Technology & Systems: Support ERP/CRM system enhancements and leverage BI tools (Power BI, Tableau) to advance analytics and reporting capabilities.
- Compliance & Governance: Ensure adherence to procurement policies, audit standards, and capital expenditure governance frameworks.
- Supplier & Customer Engagement: Coordinate supplier and customer participation in trade shows, product showcases, and promotional events, ensuring operational alignment with commercial objectives.
- Sales & Marketing Collaboration: Partner with internal Sales and Marketing teams to support go-to-market initiatives, align replenishment programs with promotional campaigns, and ensure consistent brand and customer experience.
- Project Support: Contribute to special initiatives such as supplier transitions, sourcing events, and investment planning reviews.
- Knowledge Sharing: Provide onboarding support, create reference guides, and share best practices to enhance overall team capability.
Qualifications
- University degree in Business, Supply Chain, Finance, or related discipline (preferred).
- 4-6 years of progressive experience in supply chain, procurement operations, or sales & operations planning.
- Bilingual proficiency in English and French preferred to support national account management and customer-facing interactions.
- Strong analytical skills with demonstrated ability to generate insights from large datasets.
- Proficiency in Microsoft Office Suite with advanced Excel skills and working knowledge of BI tools (Power BI, Tableau, or similar).
- Experience managing supplier relationships and influencing outcomes through KPI tracking and performance management.
- Strong communication skills with the ability to present findings and recommendations to both internal leadership and external stakeholders.
- Proven track record of balancing transactional accuracy with strategic process improvement and value creation.
About Aramark
At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and **pursue what matters. **
Accommodation Statement
Accommodations for job applicants with disabilities are available upon request.
About Aramark
Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 15 countries around the world with food and facilities management. Because of our hospitality culture, our employees strive to do great things for each other, our partners, our communities, and the planet. Aramark has been recognized on FORTUNE’s list of “World’s Most Admired Companies,” The Civic 50 by Points of Light 2024, Fair360’s “Top 50 Companies for Diversity” and “Top Companies for Black Executives,” Newsweek’s list of “America’s Most Responsible Companies 2024,” the HRC’s “Best Places to Work for LGBTQ Equality,” and earned a score of 100 on the Disability Equality Index.