Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us: Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

The Role: We are seeking a Specialist Physician Scheduler who will be responsible for coordinating and managing the schedules of specialist physicians across multiple locations. The scheduler will act as a liaison between physicians and clinic operations to ensure optimal patient care and efficient use of physician time.

This is a full-time position scheduled between Monday - Friday 9am-5pm. This is a hybrid position with both on-site at our downtown Toronto office and remote based workdays.

Why You’ll Love Working Here:

• Hybrid Office Policy: Flexible work-from-home and office options.
• Free Coffee and Snacks: Keep your energy up with our delicious onsite offerings.
• Employee Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.
• Benefits: Comprehensive health plans, retirement saving matches, educational reimbursement, and so much more!
• Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.
• Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.
• Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement.

What You’ll Do:

• Building the specialty service schedules and maintain these daily by working with the providers to collect their schedules and time-off requests
• Create and communicate monthly, quarterly and seasonal schedule to all specialist physicians.
• Continuous communication with physicians for switches, changes, and revisions to their schedule.
• Collaborate with the internal bookings team on doctor availability, cancelations, and complex care issues.
• Assist with service recovery, handling overbooking allocation in our systems (Accuro EMR and Salesforce)
• Communicate daily physician availability to clinic flow coordinators.
• Collaborate with clinic managers on capacity, physician booking issues, and other issues demanding escalation.
• Provide physician onboarding support as needed
• Ad-Hoc projects or requests and other additional administrative duties as assigned

What You’ll Need:

• Minimum 2 years of medical office or hospital administrative experience
• Experience scheduling physicians or allied health professionals an asset
• Experience with Salesforce and/or Accuro EMR is a plus
• Sound knowledge of medical terminology is an asset
• Strong time management and organization skills
• Excellent written, verbal and electronic communication skills
• Exceptional client service skills
• Proactive self started
• Exceptional written and verbal communication skills
• Ability to problem solve in a fast paced environment

Ready to Apply? If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility: Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.