Process Automation Analyst /Senior Process Automation Analyst
Top Benefits
About the role
Posting Date: Oct 3, 2025, 11:06:34 AM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Application deadline: October 17th, 2025
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position: Process Automation Analyst /Senior Process Automation Analyst
Employment Type: Permanent
Compensation Details:
- Citizen Developer 17: Salaries typically range from $ 83,037 to $ 110,717 annually, based on qualifications and experiences, plus a performance-based incentive.
- Citizen Developer 18: Salaries typically range from $ 94,664 to $ 126,219 annually, based on qualifications and experiences, plus a performance-based incentive.
Location:
-
Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
-
This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, or Halifax.
-
Relocation assistance is available for candidates who meet the eligibility criteria.
About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
-
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
-
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
-
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
-
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
-
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
-
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team Overview:
The Process Performance Improvement (PPI) team operates under the Business Enablement group of the SVP-Centralized Business Services. PPI enables EDC teams to be more efficient and deliver greater value to Canadian exporters through a joint Center of Expertise (COE) for Business Process Management and Automation. This function combines the ability of documenting (through flowcharts) corporate processes and optimizing these for greater efficiencies and improved risk management, while proactively identifying automation opportunities, assessing anticipated value and readiness, with the capability to implement in a timely manner customer-centric, technology-independent automation solutions that are easily adopted and can scale across the organization.
As a Senior (L18 only) Process Automation Analyst, you will play a pivotal role in driving enterprise-wide automation initiatives by providing governance, asset management, and end-to-end support for automation solutions. Partnering closely with the technology team responsible for the automation platform and reusable enterprise libraries, you will work directly with business leaders, process owners, and subject matter experts to assess automation opportunities, design and develop automation solutions, and ensure their successful deployment and ongoing performance. In addition to your core responsibilities, you will also support citizen developers embedded in business units where automation demand is high and proximity to operations is essential for sustained success.
What you will be doing:
- Drive (L18) / Deliver (L17) process-based automation initiatives throughout the organization.
- Work with business stakeholders to review their manual processes and determine best fit for automation or suggest other solutions. Provide sizing for development and feasibility analysis.
- Design, build, document, and test robotic processes. Responsible for all aspects of the life cycle from development through to deprecation of the automation solution.
- Estimate efficiencies anticipated through the automation solution; analyze and measure the effectiveness of existing automation solutions.
- Solve (complex L18) problems; take a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
- Facilitate effective communication between business and IT, ensuring investment decisions and business outcomes are optimized.
- Trail-blaze solutions where the synergies of your ideas and those of other automation analysts will allow us to automate use cases that solve a business team’s problems but could also be applied elsewhere in the organization.( L18)
- Monitor error logs of robotic processes and resolve issues when they occur.
- Provide appropriate user training for use of automation solutions and ongoing support.
- Effectively coordinates client engagement and manages expectations and communications.
- Apply and (promote L18) corporate standards, best practices, and program governance.
- Support citizen developers and provide development assistance(L17).
- Coaches citizen developers and provide solution design guidance(L18)
- Communicates technical concepts to non-technical stakeholders using business adapted language.
What we are looking for:
- Completed an Undergraduate Degree in Business Administration, Computer Science, Engineering or in a related field
- Minimum 3 years (L17) / 5 years (L18) of experience in automating processes, not necessarily with RPA software
- Tangible experience with UiPath RPA software
- At least 1 year of programming experience in almost any programming language (L18)
- Familiarization with APIs and data integrations
- Strong problem solving & innovation
What will make you stand out:
-
Experience with other RPA software and related platforms (i.e., ServiceNow, MS Power Platform)
-
Experience with more than one programming language (L18)
-
experience with test-driven development (L18)
-
Advance knowledge of project management and change management principles
-
Knowledge of finance or insurance industry
-
Bilingual in both official languages (English and French)
Eligibility:
- Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.
Apply today!
Want to learn more about EDC? Check our website here https://www.edc.ca
EDC's Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at accessibility@edc.ca*.*
How to apply
***Only candidates selected for an interview will be contacted.***Oct 17, 2025, 10:59:00 PMIf selected for an interview, please advise us if you require special accommodation.Candidates must meet the requisite government security screening requirements.
Process Automation Analyst /Senior Process Automation Analyst
Top Benefits
About the role
Posting Date: Oct 3, 2025, 11:06:34 AM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Application deadline: October 17th, 2025
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position: Process Automation Analyst /Senior Process Automation Analyst
Employment Type: Permanent
Compensation Details:
- Citizen Developer 17: Salaries typically range from $ 83,037 to $ 110,717 annually, based on qualifications and experiences, plus a performance-based incentive.
- Citizen Developer 18: Salaries typically range from $ 94,664 to $ 126,219 annually, based on qualifications and experiences, plus a performance-based incentive.
Location:
-
Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
-
This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, or Halifax.
-
Relocation assistance is available for candidates who meet the eligibility criteria.
About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
-
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
-
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
-
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
-
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
-
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
-
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team Overview:
The Process Performance Improvement (PPI) team operates under the Business Enablement group of the SVP-Centralized Business Services. PPI enables EDC teams to be more efficient and deliver greater value to Canadian exporters through a joint Center of Expertise (COE) for Business Process Management and Automation. This function combines the ability of documenting (through flowcharts) corporate processes and optimizing these for greater efficiencies and improved risk management, while proactively identifying automation opportunities, assessing anticipated value and readiness, with the capability to implement in a timely manner customer-centric, technology-independent automation solutions that are easily adopted and can scale across the organization.
As a Senior (L18 only) Process Automation Analyst, you will play a pivotal role in driving enterprise-wide automation initiatives by providing governance, asset management, and end-to-end support for automation solutions. Partnering closely with the technology team responsible for the automation platform and reusable enterprise libraries, you will work directly with business leaders, process owners, and subject matter experts to assess automation opportunities, design and develop automation solutions, and ensure their successful deployment and ongoing performance. In addition to your core responsibilities, you will also support citizen developers embedded in business units where automation demand is high and proximity to operations is essential for sustained success.
What you will be doing:
- Drive (L18) / Deliver (L17) process-based automation initiatives throughout the organization.
- Work with business stakeholders to review their manual processes and determine best fit for automation or suggest other solutions. Provide sizing for development and feasibility analysis.
- Design, build, document, and test robotic processes. Responsible for all aspects of the life cycle from development through to deprecation of the automation solution.
- Estimate efficiencies anticipated through the automation solution; analyze and measure the effectiveness of existing automation solutions.
- Solve (complex L18) problems; take a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
- Facilitate effective communication between business and IT, ensuring investment decisions and business outcomes are optimized.
- Trail-blaze solutions where the synergies of your ideas and those of other automation analysts will allow us to automate use cases that solve a business team’s problems but could also be applied elsewhere in the organization.( L18)
- Monitor error logs of robotic processes and resolve issues when they occur.
- Provide appropriate user training for use of automation solutions and ongoing support.
- Effectively coordinates client engagement and manages expectations and communications.
- Apply and (promote L18) corporate standards, best practices, and program governance.
- Support citizen developers and provide development assistance(L17).
- Coaches citizen developers and provide solution design guidance(L18)
- Communicates technical concepts to non-technical stakeholders using business adapted language.
What we are looking for:
- Completed an Undergraduate Degree in Business Administration, Computer Science, Engineering or in a related field
- Minimum 3 years (L17) / 5 years (L18) of experience in automating processes, not necessarily with RPA software
- Tangible experience with UiPath RPA software
- At least 1 year of programming experience in almost any programming language (L18)
- Familiarization with APIs and data integrations
- Strong problem solving & innovation
What will make you stand out:
-
Experience with other RPA software and related platforms (i.e., ServiceNow, MS Power Platform)
-
Experience with more than one programming language (L18)
-
experience with test-driven development (L18)
-
Advance knowledge of project management and change management principles
-
Knowledge of finance or insurance industry
-
Bilingual in both official languages (English and French)
Eligibility:
- Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.
Apply today!
Want to learn more about EDC? Check our website here https://www.edc.ca
EDC's Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at accessibility@edc.ca*.*
How to apply
***Only candidates selected for an interview will be contacted.***Oct 17, 2025, 10:59:00 PMIf selected for an interview, please advise us if you require special accommodation.Candidates must meet the requisite government security screening requirements.