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Technology Strategy Senior Manager - Retail

Accenture1 day ago
Hybrid
Ottawa, ON
Senior Level
full_time

About the role

We Are:

We are Technology Strategy and Advisory. Our vision is to become the world’s leading advisors in harnessing technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture market share.

Our Technology Strategy team leverages deep business and technology domain expertise to empower clients to be more competitive by leading initiatives that unlock value and drive growth. In today’s rapidly changing environment, the C-suite must position technology as a differentiator to stay agile in a world dominated by change. New business architectures break away from old ways of doing things, driving agility to compete and grow in the new. Accenture’s Technology Strategy team enables leaders to act quickly and confidently as they pivot to the future. We help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.

You Are:

A Technology Strategy consulting guru with extensive experience in creating technology-led business strategies and top-flight leadership and management skills. Your expertise? Advising retail clients on data-driven technology strategies to transform their business operations or business model so they can exceed their strategic, financial, and operational goals. You are a curious leader who can connect with and advise senior clients through storytelling and strong domain knowledge. As a senior manager, you will be a coach to develop our up-and-coming leaders in their careers, and an orchestrator of our diverse multi-disciplinary workforces to solve our client’s challenges. You have proven experience advising retail organizations on how to leverage technology to elevate customer experiences, modernize operations, and drive profitable growth. You bring a balance of retail domain insight and technology fluency.

The Work:

  • Assess clients’ business options in the context of global, industry, economic, technology, and social trends.

  • Day to day delivery leader on short high impact strategies (why, how, value, and approach) for our client’s senior teams (SVP to C-suite); leading small teams of motivated generalists and deep specialists

  • Manage and oversee the definition of the practices, processes, toolsets, and operations for one or more transformation domains, owning delivery of engagements end-to-end

  • Executive oversight and client relationship management of diverse delivery teams working with mid-level clients

  • Identify, orchestrate, and drive new sales opportunities with Managing Director Support (incremental and new)

  • Ensure clients are positioned for long-term success with practical road maps for carrying out Digital, IT or Cloud strategy, managing change, monitoring and gauging processes, and taking remedial steps.

  • Earn the trust of senior leaders at client organizations and partner with them to create strategic solutions at the intersection of business, technology, and operations.

  • Build relationships with clients to raise Accenture’s profile as a long-term trusted advisor and partner

  • Fortify Accenture’s Technology Strategy practice and role as a thought leader by creating content and taking part in professional forums, both internal and external.

  • Develop thought leadership on the impact of technology on the retail industry

  • Lead projects that deliver world-class business technology strategy solutions.

  • Mentor junior members of the strategy team and position them for future growth.

  • Provide upfront strategic thinking and framework and develop / implement new strategic frameworks that are centered on the needs of both business and technology

Here’s What You Need:

  • Minimum 3 years of strategy consulting experience at a consulting firm
  • Minimum 3 years of serving retail clients on technology strategy
  • Minimum 5 years of experience in at least 2 of the example offerings (Cloud Transformation, Industry & New Technology, Technology ROI/Cost Take Out, Operating Model, Modern Architecture, Data-Driven Enterprise
  • Minimum 5 years of experience writing business cases (quantitative and qualitative) to support strategic business initiatives, process improvement initiatives, or IT transformation
  • Minimum 5 years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations
  • Curiosity about technology and its influences on business and work
  • Experience advising senior leaders and leading small high impact teams
  • Desire to coach and mentor others
  • Ability to travel and work in Canada
  • A University Degree is required for this position
  • English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus Points if:

  • You build trusted relationships with senior leaders at client organizations
  • You perform as a long-term trusted advisor and partner by providing thought leadership and profound knowledge of market trends
  • You have diverse experience across core retail technologies—POS, OMS, ERP, CRM, or data platforms.
  • You have an MBA or equivalent graduate degree
  • You have broad, diverse experience and knowledge of major technologies (legacy to emerging)
  • You’re a natural at building, managing, and fostering teams
  • You have top-notch communication (written and oral) and people skills
  • You have managed end-to-end projects and have reported and escalated to top levels
  • You can manage budgeting and forecasting activities and build financial proposals

About Accenture

Business Consulting and Services
10,000+

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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