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Senior Manager, Growth Strategy and Operations

HelloFreshabout 20 hours ago
Toronto, ON
Senior Level

Top Benefits

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.

About the role

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

As the Senior Manager of Growth Strategy and Operations, you will be responsible for driving strategic priorities across the department to ensure our business achieves its financial targets. Your responsibilities will include managing a significant marketing budget, analyzing data to identify areas of improvement, creating and implementing strategies to optimize processes and workflows, and measuring the effectiveness of new initiatives. You will also work on special projects and provide support to senior leaders in the company. This position reports to the Associate Director of Growth Strategy and Operations.

You will…

  • Collaborate with various teams and stakeholders across the organization, such as Marketing, Brand, Product/Tech, and Finance
  • Conduct market research to identify opportunities for growth and expansion. (I.e. TAM)
  • Develop and implement business strategies to achieve specific goals, such as increasing revenue or reducing costs
  • Analyze data to identify trends and patterns that can inform business decisions. (e.g. Data Analysis, SQL, Excel Modeling etc.)
  • Lead the execution of efficiency initiatives (e.g. metrics, goals, roadmaps).
  • Orchestrate and steer growth across multiple channels and stakeholders, while managing a significant marketing budget
  • Facilitate running the business (e.g., run business reviews, business planning, initiative tracking)
  • Communicate performance updates and provide insightful data-driven strategic recommendations to leadership, based on strategic insights, analysis, etc.
  • Develop and implement processes and workflows to increase efficiency
  • Supporting cross-functional projects to ensure successful execution

You are...

  • Skilled in analyzing large amounts of data, identifying trends, and drawing conclusions from that data. You should be comfortable working with data and be proficient in Excel and other data analysis tools
  • Strategic and able to think critically about the company's goals and how to achieve them. You have a broad perspective and are able to see the big picture, but also able to logically explain why you are recommending a specific action
  • Obsessed with growth while not being afraid to get your hands dirty
  • Passionate for deducing growth opportunities from qualitative and quantitative data, structured and unstructured.
  • Persistent and have bias-to-action with a track record of performance. Interest in other growth/performance marketing channels is a plus
  • A natural hustler with a contagious “can-do” attitude who thrives in fast-paced environments
  • Responsible and love owning projects from start to finish
  • A great communicator; you can present complex information in a clear and concise manner
  • Proactive and enjoy coming up with new ideas and can explain your rationale
  • Analytical and able to use data to optimize day-to-day performance and run a business.

You have...

  • Experience leading complex growth marketing strategic and operational initiatives across various functional domains and geographies.
  • Ability to deliver effective presentations and build partnerships with executive leaders and their teams across HelloFresh.
  • Ability to structure analysis and drive/execute data modeling and reporting initiatives.
  • Excellent strategic thinking, problem-solving, analysis, and written/verbal communication skills, with effective business acumen and attention to detail.
  • MBA is preferred; a Master's degree in Marketing, Operations research, or equivalent practical experience.
  • 7+ years of experience in Marketing Management Consulting, Growth Marketing Management, DTC Consumer Marketing, Digital Marketing.
  • 4 years of experience in Marketing Media or Technology

You’ll get…

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits - A parental leave top-up program for expectant parents.
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

About HelloFresh

Consumer Services
10,000+

HelloFresh is on a mission to change the way people eat, forever!

From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022.

HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.

Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.

Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.

We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations