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Bells of Steel Inc logo

Calgary Showroom Lead

Calgary, AB
CA$55,000 - CA$60,000/year
Senior Level
Full-Time

About the role

About Bells of Steel Inc.

AtBells of Steel, we’re on a mission to make fitness and strength training approachable, affordable, and fun!We design and manufacture high-quality strength and exercise equipment for home gym enthusiasts and fitness pros alike. Whether you're a seasoned gym rat or just getting into the swing of things, we've got the gear to help you crush your goals.

We’re not your typical, stuffy fitness equipment brand—we’re down-to-earth, a little cheeky, and always looking for ways to make working out a little lessseriousand a lot more rewarding. If you like the sound of being part of a fast-paced, no-BS team that’s shaking up the fitness industry, then you might just be the perfect fit.

About the role

Is “I'll figure it out and get it done” your personal motto?

Are you passionate about fitness and a bit of a gear nerd with strong knowledge of strength equipment?

Bells of Steel is a rapidly growing e-commerce company selling fitness equipment across Canada and the USA. We are looking for a Showroom Lead to run the day-to-day operations of our Calgary showroom.

This is a junior leadership role responsible for overseeing the showroom, supporting and supervising sales associates, and ensuring customers have an outstanding experience when visiting our location.

You’ll lead by example — combining strong product knowledge, sales ability, and operational ownership to keep the showroom running smoothly.

This position will primarily work a Monday to Friday schedule, 9:30am to 6pm, with the availability to work one Saturday and one Sunday per month to support showroom traffic and events.

Experience with email ticketing software is an asset, as well as being comfortable speaking with customers over the phone. You should also be willing to lend a hand in the warehouse and get your hands dirty when needed.

What you'll do

  • Assisting customers with product selection and sharing product knowledge
  • Delivering an excellent in-store customer experience
  • Overseeing the day-to-day operations of the showroom
  • Supervising and supporting showroom sales associates
  • Upselling customers and helping them find the right equipment
  • Handling inbound and outbound calls with customers
  • Responding to customer inquiries and tickets
  • Helping develop and coach the showroom team
  • Ensuring the showroom is clean, organized, and well stocked
  • Occasionally assisting the warehouse team when needed

Some of the software you'll be using:

  • Gorgias
  • Click-Up
  • Bright Pearl

Qualifications

  • 2 years of leadership experience

  • 2 years of retail sales experience

  • A strong knowledge of fitness equipment would be an asset

The pay range for this role is: 55,000 - 60,000 CAD per year(Calgary)

About Bells of Steel Inc

Retail
1-10

Founded in 2010 Bells of Steel is an online retailer of unconventional fitness equipment which is catering to the growing alternative fitness scene in North America, including but not limited to:

☛ Kettlebell training ☛ Powerlifting ☛ Olympic Lifting ☛ Strongman ☛ Sport Performance ☛ CrossFit

as well as the growing demand for functional fitness in

☛ Commercial gyms ☛ Brick and mortar stores ☛ Various sports clubs

We offer our clients a variety of options including our

☑ Facility design ☑ Wholesale pricing ☑ Flexible payments ☑ Discount freight rates

WHOLESALE OPPORTUNITIES

Enjoy the privileges that come with being a wholesale client of Bells of Steel – Receive up to 30% off retail price! Bells of Steel extends wholesale rates to selected CrossFit boxes, gyms, studios, personal trainers, coaches, sporting organisations, retailers, police departments, fire halls, Military bases and many others based on volume required, and ongoing volume required. To apply for access visit https://www.bellsofsteel.com/wholesale/.

RESELLER OPPORTUNITIES

Add a proven profitable product line to your retail store or gym. With 4 brick and mortar retail stores already realising the benefits of providing functional fitness to their existing clientele, we offer great margins to you to capitalize in the growing functional fitness and CrossFit movement. We also have 7 small gyms who have added an easy revenue stream to their already operational business. Upselling gym members on home gym equipment to complement their training with you. Should you join our reseller program you would receive:

  1. Exclusivity to your geographical area, and all sales from that region would be forwarded to you.
  2. Increase your overall foot traffic carrying hard to find popular items, as well as being listed on our site.
  3. Low minimum order amounts and high profit margins.

To apply visit https://www.bellsofsteel.com/resellers/

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