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Maple Ridge/Pitt Meadows Community Services logo

Supervisor

Maple Ridge, BC
$34/hour
Mid Level
Full-Time

About the role

#####Supervisor – Regional Youth Peer Support Program

This position will lead all aspects of staff oversight, including recruitment, onboarding, training, supervision, and performance development of Youth Peer Support Workers. In collaboration with Program Manager, Fraser Health clinicians and community partners, the Supervisor will support the effective integration of peer support workers into interdisciplinary teams while fostering a supportive, inclusive, and growth-oriented work environment.

This role provides leadership to a regional team of Youth Peer Support Workers based across multiple Fraser Health, Foundry, and community locations and requires regular travel throughout the Fraser Health Region to attend meetings, meet with staff, and collaborate with system partners.

ACCOUNTABILITIES

  • Lead recruitment, hiring, onboarding, and supervision of Youth Peer Support Workers using inclusive and equitable practices
  • Provide ongoing staff supervision, coaching, performance feedback, and support for wellness and ethical use of lived experience
  • Foster a collaborative, reflective, and accountable team culture that prioritizes learning and youth voice
  • Ensure program delivery meets funder requirements, organizational standards, and best practices in youth peer support
  • Monitor program quality, outcomes, and performance using data, feedback, and an equity-focused lens
  • Oversee risk management, incident response, and documentation to ensure safety, transparency, and accountability
  • Coordinate referrals, service access, and collaboration with Fraser Health, ICY teams, and other system partners
  • Promote equity, inclusion, and accessibility by addressing systemic barriers and ensuring culturally safe services
  • Support staff training, professional development, and capacity building aligned with trauma-informed and anti-oppressive practices
  • Ensure compliance with policies, contribute to program planning and evaluation, and represent the organization in community and system settings

QUALIFICATIONS

Education, Training and Experience

  • A degree in a related human or social services field or an equivalent combination of education, leadership experience, and relevant professional practice
  • Minimum three years of experience in supervision and program coordination within youth services, mental health, and/or substance use systems
  • Experience working in collaborative health or integrated care settings

Additional Requirements:

  • Criminal Record Check is required.
  • Current First Aid and CPR Certificate.
  • Valid and unrestricted Class 5 BC Driver’s License with access to a safe and reliable vehicle.
  • Acceptable Driver’s Abstract (provided annually).
  • Position requires Union Membership.

######Knowledge, Skills and Abilities

  • Strong understanding of youth peer support models, recovery-oriented practice, and ethical use of lived experience
  • Demonstrated knowledge of trauma informed, culturally safe, and equity-based practice frameworks
  • Awareness of cultural, socioeconomic, developmental, and systemic factors affecting youth wellbeing
  • Ability to lead and supervise staff with diverse identities, experiences, and perspectives
  • Strong communication, active listening, de-escalation, and crisis response skills
  • Ability to work independently while contributing to multidisciplinary and system level collaboration
  • Strong organizational, time management, and documentation skills
  • Computer proficiency (Microsoft Office, databases, electronic record systems)

**Shift/Schedule/Hours per week:**35 hours per week, some evenings required

**Expected Start Date:**ASAP

**Wage/Salary:**starting at $33.77/hour

**Grid Level:**14

**Application Deadline:**This position will remain open until filled

We are committed to recruiting a diverse workforce that represents the communities we proudly serve, while encompassing the principles of equity, inclusion and diversity. We strongly encourage applications from people of colour, Indigenous Peoples, persons with disabilities, people of all gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove bias and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applications who apply for roles within the Agency.

About Maple Ridge/Pitt Meadows Community Services

Civic and Social Organizations

We have been serving our community of Pitt Meadows and Maple Ridge since 1971 with a multitude of programs and services.

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