Administrative Support III
About the role
Your Opportunity: The Rockyview General Hospital Eye Clinic is a dynamic, high volume ambulatory clinic caring for over 33,000 patients per year. The Eye Clinic offers a variety of ophthalmic sub-specialties including oncology, glaucoma, retina, low vision, comprehensive, neuro-ophthalmology, cornea, adult strabismus, as well as an urgent eye clinic that operates 365 day per year. To support these subspecialties, we offer high quality, diagnostic testing including ultrasound, photography, visual fields and electrophysiology, to name only a few. As the Administrative Support III, you will carry out a variety of responsibilities, including booking clinic appointments and diagnostic tests, rescheduling cancelled clinics, and answering multiple telephone lines. You will work closely with other members of the administrative support team, ophthalmic technical personnel, nurses, and physicians, therefore excellent communication skills are required. The successful incumbent will be required to demonstrate proficiency in: multi-tasking/prioritization, stress tolerance and resiliency, promotion of a positive and respectful work environment, excellent written and verbal communication, attention to detail, professional communication with internal and external stakeholders.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Ophthalmology Clinic
- Primary Location: Rockyview General Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 05-SEP-2025
- Employee Class: Regular Full Time
- Date Available: 15-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: As Per Rotation
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Experience working in an Ophthalmology Clinic in the last 3 years. Minimum 1 year experience providing administrative support in an outpatient/ambulatory setting within the last 5 years. Experience with booking and scheduling patient appointments, chart management including documenting orders, understanding of clinic workflow/processes, telephone etiquette and skills. 1-year previous experience working within EMR systems (preferably Connect Care). Current CPR required. Experience and proficient using the following Microsoft programs: Word, Excel and Outlook. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Preferred Qualifications:
1-2 years of experience providing administrative support in an Ophthalmology clinic. Minimum 2 years’ experience providing administrative support in an outpatient/ambulatory setting within the last 5 years. Completion of Unit Clerk or Medical Office Assistant course. Completion of a Medical Terminology course. Health records management experience. Experience working within Connect Care scheduling appointment, working with pools, and work ques.
About Alberta Health Services
Alberta Health Services (AHS) is Canada’s first and largest province wide, fully-integrated health system, responsible for delivering health services to the over four million people living in Alberta.
Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world.
Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.
Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.
Administrative Support III
About the role
Your Opportunity: The Rockyview General Hospital Eye Clinic is a dynamic, high volume ambulatory clinic caring for over 33,000 patients per year. The Eye Clinic offers a variety of ophthalmic sub-specialties including oncology, glaucoma, retina, low vision, comprehensive, neuro-ophthalmology, cornea, adult strabismus, as well as an urgent eye clinic that operates 365 day per year. To support these subspecialties, we offer high quality, diagnostic testing including ultrasound, photography, visual fields and electrophysiology, to name only a few. As the Administrative Support III, you will carry out a variety of responsibilities, including booking clinic appointments and diagnostic tests, rescheduling cancelled clinics, and answering multiple telephone lines. You will work closely with other members of the administrative support team, ophthalmic technical personnel, nurses, and physicians, therefore excellent communication skills are required. The successful incumbent will be required to demonstrate proficiency in: multi-tasking/prioritization, stress tolerance and resiliency, promotion of a positive and respectful work environment, excellent written and verbal communication, attention to detail, professional communication with internal and external stakeholders.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Ophthalmology Clinic
- Primary Location: Rockyview General Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 05-SEP-2025
- Employee Class: Regular Full Time
- Date Available: 15-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: As Per Rotation
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Experience working in an Ophthalmology Clinic in the last 3 years. Minimum 1 year experience providing administrative support in an outpatient/ambulatory setting within the last 5 years. Experience with booking and scheduling patient appointments, chart management including documenting orders, understanding of clinic workflow/processes, telephone etiquette and skills. 1-year previous experience working within EMR systems (preferably Connect Care). Current CPR required. Experience and proficient using the following Microsoft programs: Word, Excel and Outlook. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Preferred Qualifications:
1-2 years of experience providing administrative support in an Ophthalmology clinic. Minimum 2 years’ experience providing administrative support in an outpatient/ambulatory setting within the last 5 years. Completion of Unit Clerk or Medical Office Assistant course. Completion of a Medical Terminology course. Health records management experience. Experience working within Connect Care scheduling appointment, working with pools, and work ques.
About Alberta Health Services
Alberta Health Services (AHS) is Canada’s first and largest province wide, fully-integrated health system, responsible for delivering health services to the over four million people living in Alberta.
Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world.
Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.
Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.