Top Benefits
About the role
Who we are:
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.
Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth.
With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.
Eden Park: Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.
Join Eden Park as an Income Verifier, reporting to Diane El-Sanioura, and be part of our talented and growing team!
About the role:
- Review and verify applicant income and employment information
- Process any income and/or trailing documents received
- Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times
- Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues
- Update records of customer interactions, process customer accounts and file documents
- Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy
- Contact employers over the phone to further corroborate the information in a professional manner
- Provide prompt, efficient, detailed customer-oriented service to all stakeholders
- Perform all other duties as assigned
What were looking for:
- You possess excellent verbal and written communication skills.
- You thrive in a fast-paced, ever-changing environment.
- You possess exceptional attention to detail while operating under a sense of urgency.
- You have strong analytical and arithmetic skills.
- You know your way through advanced internet browsing and have amazing investigative skills
- You communicate clearly over the phone and have strong listening skills.
- You can manage a busy workflow and multi-task effectively.
- You are tech-savvy and know your way through Microsoft Office Suite and Outlook
- Previous experience in a lending, automotive-related business, or financial services
- Post-secondary education
Working condition
The shift for this role will be 11:00-7:00 PM EST Monday to Friday with aleternating Saturday. Schedules are completed a month in advance and shifts are rotating.
What you’ll love about working here:
- Award-Winning Culture: We’re proud to be recognized as aGreat Place to Work Canada 2025and one ofMontreal’s Top Employers 2025by Canada’s Top 100 Employers.
- Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
- Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
- Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
- Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
- Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
- On-Site Fitness: Gym access at our London and Montreal offices.
- Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
- Family Support: Parental leave top-up program to help you during life’s big moments.
- Community Impact: One paid volunteer day to give back to causes that matter to you. -For more information on who we are as an employer
click here.
What you can expect - pay & process:
- Expected base hourly rate range of $19.50$- $23.60
- This posting is for an existing vacancy within our organization.
- Artificial intelligence may be used in parts of the recruitment process.
- All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.
Learn more:
https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn:
https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Job Type:
Permanent
Not the right fit? Search for Income Verifier jobs in Toronto, ON
About Fairstone
Fairstone is a leading provider of responsible lending solutions, with a nearly one-hundred-year legacy in Canada. As an operating subsidiary of Fairstone Bank of Canada, Fairstone offers unsecured personal loans, secured personal loans and mortgages to near-prime customers online and in 250 branches coast to coast. Collectively , Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing through merchant partners and automobile financing via EdenPark. With a long-established Canadian history, Fairstone Bank and Fairstone are committed to improving the lives of Canadians with value-driven and accessible financial solutions. More at Fairstone.ca.
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Top Benefits
About the role
Who we are:
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.
Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth.
With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.
Eden Park: Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.
Join Eden Park as an Income Verifier, reporting to Diane El-Sanioura, and be part of our talented and growing team!
About the role:
- Review and verify applicant income and employment information
- Process any income and/or trailing documents received
- Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times
- Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues
- Update records of customer interactions, process customer accounts and file documents
- Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy
- Contact employers over the phone to further corroborate the information in a professional manner
- Provide prompt, efficient, detailed customer-oriented service to all stakeholders
- Perform all other duties as assigned
What were looking for:
- You possess excellent verbal and written communication skills.
- You thrive in a fast-paced, ever-changing environment.
- You possess exceptional attention to detail while operating under a sense of urgency.
- You have strong analytical and arithmetic skills.
- You know your way through advanced internet browsing and have amazing investigative skills
- You communicate clearly over the phone and have strong listening skills.
- You can manage a busy workflow and multi-task effectively.
- You are tech-savvy and know your way through Microsoft Office Suite and Outlook
- Previous experience in a lending, automotive-related business, or financial services
- Post-secondary education
Working condition
The shift for this role will be 11:00-7:00 PM EST Monday to Friday with aleternating Saturday. Schedules are completed a month in advance and shifts are rotating.
What you’ll love about working here:
- Award-Winning Culture: We’re proud to be recognized as aGreat Place to Work Canada 2025and one ofMontreal’s Top Employers 2025by Canada’s Top 100 Employers.
- Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
- Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
- Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
- Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
- Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
- On-Site Fitness: Gym access at our London and Montreal offices.
- Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
- Family Support: Parental leave top-up program to help you during life’s big moments.
- Community Impact: One paid volunteer day to give back to causes that matter to you. -For more information on who we are as an employer
click here.
What you can expect - pay & process:
- Expected base hourly rate range of $19.50$- $23.60
- This posting is for an existing vacancy within our organization.
- Artificial intelligence may be used in parts of the recruitment process.
- All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.
Learn more:
https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn:
https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Job Type:
Permanent
Not the right fit? Search for Income Verifier jobs in Toronto, ON
About Fairstone
Fairstone is a leading provider of responsible lending solutions, with a nearly one-hundred-year legacy in Canada. As an operating subsidiary of Fairstone Bank of Canada, Fairstone offers unsecured personal loans, secured personal loans and mortgages to near-prime customers online and in 250 branches coast to coast. Collectively , Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing through merchant partners and automobile financing via EdenPark. With a long-established Canadian history, Fairstone Bank and Fairstone are committed to improving the lives of Canadians with value-driven and accessible financial solutions. More at Fairstone.ca.