Top Benefits
About the role
Bison Fire Protection is the fastest growing full-service fire protection company. Currently, we are seeking a Service/Scheduling Coordinator to join our team!
The Service/Scheduling Coordinator is motivated, with a strong technical and administrative focus to coordinate compliance preventive maintenance and repairs for our clients while meeting the required KPI targets.
This position will require an ability to work effectively via phone and emails with other departments such as coordinating with our Field Scheduling team who provide the labor and materials to complete these jobs.
This position will also arrange for security clearance for our employees when required. Using your professional verbal skills you will coordinate with clients, outside the organization and clients within our organization. If you enjoy engaging with a dynamic range of people on a day to day basis you will find this job most rewarding!
Responsibilities
Confirm schedules Enforce client Protocols such as timecards and signatures Communicate updates to our Client Data Communication team Audit schedule vs requests Confirm Onyx Key Performance Indicators are met daily Book appointments via phone with clients and or their security teams Other Administrative task as needed
Skills and Attributes
Proficiency in spoken and written English is required Strong attention to detail and record keeping Ability to prioritize work, and meet customer deadlines Understanding and ability to work with enterprise-wide systems and applications Excellent interpersonal skills with staff and customers, working both in a team and independently High level of professionalism and confidentiality Strong time management skills and ability to work in a fast paced environment in a quickly evolving industry Efficient and comfortable with technology and software applications Ability to make sound judgement decisions; problem analysis and problem-solving skills Customer focused, outgoing personality
Qualifications
3–5 years in a high paced service-oriented business Experience with scheduling software Proficient in Microsoft Excel
What We Offer
Competitive compensation package. Comprehensive benefits. Unlimited opportunities for advancement.
Join Us: Our high-performance culture fosters growth and development, offering opportunities to take on more responsibility and be part of a team with shared goals. We are committed to advancing our company by taking care of our clients and making a difference in their property operations and life safety requirements.
Not the right fit? Search for Scheduling Coordinator jobs in Winnipeg, Manitoba, Canada
About BISON FIRE PROTECTION
Bison Fire Protection is a leader in comprehensive fire safety and fire protection in Manitoba. No matter the size of your business, we can work with you to develop a complete fire protection system.
We are a modern company with old-fashioned values. Our continuing education keeps us abreast of new fire and safety methods and techniques, and our web site places us solidly in 21st century technology. We realize that there is no substitute for repeat and referral business. That is why customer satisfaction is still our number-one business asset.
Our technicians are manufacturer certified to design, service, and sell a wide variety of wet and dry chemical suppression products and systems from Range Guard, Kidde Fire Systems, Pyrochem and Ansul, in addition to Chemetron Clean Gas Systems which include CO2, FM200, Argonite and Novec1230.
Similar Jobs
Top Benefits
About the role
Bison Fire Protection is the fastest growing full-service fire protection company. Currently, we are seeking a Service/Scheduling Coordinator to join our team!
The Service/Scheduling Coordinator is motivated, with a strong technical and administrative focus to coordinate compliance preventive maintenance and repairs for our clients while meeting the required KPI targets.
This position will require an ability to work effectively via phone and emails with other departments such as coordinating with our Field Scheduling team who provide the labor and materials to complete these jobs.
This position will also arrange for security clearance for our employees when required. Using your professional verbal skills you will coordinate with clients, outside the organization and clients within our organization. If you enjoy engaging with a dynamic range of people on a day to day basis you will find this job most rewarding!
Responsibilities
Confirm schedules Enforce client Protocols such as timecards and signatures Communicate updates to our Client Data Communication team Audit schedule vs requests Confirm Onyx Key Performance Indicators are met daily Book appointments via phone with clients and or their security teams Other Administrative task as needed
Skills and Attributes
Proficiency in spoken and written English is required Strong attention to detail and record keeping Ability to prioritize work, and meet customer deadlines Understanding and ability to work with enterprise-wide systems and applications Excellent interpersonal skills with staff and customers, working both in a team and independently High level of professionalism and confidentiality Strong time management skills and ability to work in a fast paced environment in a quickly evolving industry Efficient and comfortable with technology and software applications Ability to make sound judgement decisions; problem analysis and problem-solving skills Customer focused, outgoing personality
Qualifications
3–5 years in a high paced service-oriented business Experience with scheduling software Proficient in Microsoft Excel
What We Offer
Competitive compensation package. Comprehensive benefits. Unlimited opportunities for advancement.
Join Us: Our high-performance culture fosters growth and development, offering opportunities to take on more responsibility and be part of a team with shared goals. We are committed to advancing our company by taking care of our clients and making a difference in their property operations and life safety requirements.
Not the right fit? Search for Scheduling Coordinator jobs in Winnipeg, Manitoba, Canada
About BISON FIRE PROTECTION
Bison Fire Protection is a leader in comprehensive fire safety and fire protection in Manitoba. No matter the size of your business, we can work with you to develop a complete fire protection system.
We are a modern company with old-fashioned values. Our continuing education keeps us abreast of new fire and safety methods and techniques, and our web site places us solidly in 21st century technology. We realize that there is no substitute for repeat and referral business. That is why customer satisfaction is still our number-one business asset.
Our technicians are manufacturer certified to design, service, and sell a wide variety of wet and dry chemical suppression products and systems from Range Guard, Kidde Fire Systems, Pyrochem and Ansul, in addition to Chemetron Clean Gas Systems which include CO2, FM200, Argonite and Novec1230.