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Senior Sales Engineer

Instacart11 days ago
Remote
Canada
CA$113,389 - CA$125,589/yearly
Senior Level

Top Benefits

Medical, dental, vision, retirement, life & disability coverage
Flexible work schedules and parental leave
Work-from-home stipend and reimbursements

About the role

Who you are

  • 6+ years of previous working experience in a similar role
  • Strong experiences selling technical products and solutioning/scoping integrations into client’s unique environments
  • The ability to develop and own technical presentations and communications
  • Excellent communication skills with the ability to balance complex technical concepts with business values
  • Some travel required - up to 20%
  • Proven experience developing and owning technical presentations and communications designed for stakeholders ranging from Executive-level contacts to Implementation Engineers
  • Experience collaborating closely with cross functional teams across Business Development, Engineering and Product
  • Analyze, design and implement RESTful services and APIs within complex enterprise architectures

What the job involves

  • About the Role - As a Senior Sales Engineer at Instacart, you'll drive adoption of our products and services directly to the largest grocery retailers in North America
  • You’ll lead consultative, technical-focused conversations with external and internal stakeholders, supporting new implementations and integrations
  • With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge
  • Collaborating with cross-functional teams will give you a holistic understanding of Instacart's technical capabilities
  • Core to the role is defining and designing integrations with retailers to ensure successful adoption of our various solutions
  • About the Team - You’ll join our Sales Engineering team, working at the intersection of Business Development, Product, Engineering, and Enterprise Solutions
  • We collaborate as one team to bring Instacart’s ecosystem to life for partners—aligning technical capabilities with strategic goals, informing product roadmaps with customer insights, and ensuring seamless handoffs into implementation
  • We value executional excellence, clear communication tailored to diverse audiences, and creative problem-solving that moves the business forward
  • Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services
  • Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers, with the ability to tailor relevant content for the wide range of audience
  • Gain a deep understand of the ever-changing Instacart eco-system to successfully provide consultative services to partners and business stakeholders
  • Continually build technical knowledge and capabilities by interfacing with Instacart’s product and engineering teams as you will represent both to customers and business teams
  • Work directly with various Enterprise Solutions teams to ensure smooth handoff of implementation scope and plans to ensure successful implementations
  • Learn internal processes and requirements to ensure these are accounted for during early stages of scoping
  • Identify new opportunities from discussions with potential customers and market trends and provide feedback to Product teams to ensure we are building the right products for the market
  • Create and maintain technical sales material to scale sales process
  • Able to manage multiple work streams across multiple customers

Benefits

  • Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
  • Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
  • Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
  • Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
  • Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
  • Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
  • Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
  • Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
  • Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.

About Instacart

Software Development
10,000+

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.