Senior Investigator
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Senior Investigator
Reference number: OCI25J-016317-000150
Selection process number: 2025-PSP-ACIN-OCI-197685
The Correctional Investigator Canada
Ottawa (Ontario)
WP-05
Acting
$93,462 to $117,317
Closing date: 20 August 2025 - 23:59, Pacific Time Who can apply: Persons employed by the Office of the Correctional Investigator.
Apply online Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
- VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. Rather, the candidate must provide concrete examples that illustrate how they meet the requirement. A lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.
Duties
- Investigates complaints received from federal offenders and their families, for the assigned institutions, and determines whether there has been a violation of law, policy and/or principles of administrative fairness.
- Negotiates, uses alternative dispute resolution techniques and mediation to address/seek resolution to offender complaints.
- Initiates, plans, and conducts investigations into offender complaints and/or areas of concern as identified by the Office of the Correctional Investigator (OCI), individual issues and other concerns that may be symptomatic of more general problems within assigned institutions.
- Participates in the preliminary analysis of complaints received by the OCI and collaborates with team members in assessing the required follow-up.
- Briefs OCI Management on the plan/scope of cases and institutional visits, as well the constraints, limitations and potential problems expected during the course of the investigation; and prepares and coordinates visits to assigned institutions as per corporate objectives, meets with offenders and CSC staff and special interest groups within the institutions, monitors correctional practice vis-à-vis law, policy and administrative fairness and follows up to ensure corrective action is initiated.
- Conducts specific inspections of correctional institutions as required and documents the findings and conclusion in coordination with OCI Management.
- Completes letters of debriefing, written summaries as well as recommendations and documented conclusions and comprehensive reports further to each institutional visit and ensures necessary follow-up action. Upon request, submits reports that details areas of focus as identified by the OCI, individual, systemic and groups’ issues and presents recommendations.
- Researches and formulates recommendations for change on policy issues; and proposes potential revisions in policy guidelines and instruments to govern the conduct of investigations.
- Reviews and completes reports on Section 19 investigations that relate to assigned institutions and monitors and prepares subsequent reports on the implementation of corrective measures at assigned institutions.
- Participates and conducts investigations of more complex issues identified as priorities by the OCI and/or completes special projects.
- Provides information/education about the mandate and the operations of the OCI; and subject matter expertise to early resolution officers and mentors junior investigators, as required.
Intent of the process
The intent of this staffing process is to fill one position to address a short-term operational requirement. A pool of qualified candidates (fully assessed or partially assessed) may be established.
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
ED1: Graduation from a recognized university with a Bachelor degree with acceptable specialization in sociology, criminology, law-related field, psychology, political studies or some other specialty relevant to the position.
Degree equivalency
EX1: **Significant experience in working with offenders or individuals in relation to criminal justice, or with Ombudsmanship in the field of human rights or mental health.
EX2: **Significant experience in conducting interviews, in support of systemic, criminal, or administrative investigations or reviews.
EX3: *Experience in conducting research, analyzing information and writing investigative reports containing findings or recommendations.
EX4: *Experience in interpreting or applying legislation or regulations.
- Experience is defined as the depth and breadth of experience normally acquired through full-time performance of a wide range of activities related to the task for at least one (1) year.
- Significant experience is defined as the depth and breadth of experience normally acquired through full-time performance of a wide range of activities related to the task for at least three (3) years.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
Such as: Bilingual - imperative/non-imperative, BBB/BBB, CBC/CBC, English essential and French essential
Information on language requirements
C1: Thoroughness
C2: Resilience
C3: Respect for diversity and equity
C4: Working effectively with others
C5: Thinking things through
C6: Achieve Results
C7: Oral Communication
C8: Written Communication
The following may be applied / assessed at a later date (may be needed for the job)
AED1: Master’s degree from a recognized post-secondary institution in a field relevant to the position (such as but not limited to criminology, sociology, psychology, legal studies).
Degree equivalency
AEX1: Experience in negotiation, mediation or alternative dispute resolution processes.
AEX2: Experience in conducting inspections in support of administrative investigations or reviews.
AEX3: Experience working with Indigenous communities.
AEX4: Experience developing or maintaining collaborative relationships with stakeholders in Indigenous communities.
Occasional overtime on very short notice.
Work in an environment that involves possible exposure to unsettling inmate files.
Conditions of employment
Reliability Status security clearance
Willingness and ability to travel to federal correctional institutions across Canada (approximately 1 week per month).
In possession of a valid Driver’s License.
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
- LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the contact person of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans 4) Religious reasons or another reason that is considered reasonable by the assessment committee.
- An exam or presentation may be administered and the ability to communicate effectively in writing may be evaluated with these documents or with other documents.
- An interview or presentation may be administered and the ability to communicate effectively orally may be evaluated during the interview or presentation.
- Reference checks will be sought. Other sources of information (such as performance agreements, work samples, board member knowledge, etc.) may be used to assess the criteria identified on the Statement of Merit Criteria.
- Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
- A random or top-down selection or use of an asset qualification may be used in the determination of those to be given further consideration in the assessment process.
- You must provide proof of your education credentials.
- All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the e-mail address provided in your application. It is your responsibility to ensure that you check for messages regularly.
- Please submit your application via jobs.gc.ca. CVs sent by e-mail will not be accepted.
Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted. Contact information
Mélyne Gagné - HR Advisor, Client Services gen-oci-hrservicesrh@oci-bec.gc.ca
Apply online
About Parks Canada
Parks Canada is an agency of the Government of Canada run by a chief executive who answers to the Minister of the Environment and Climate Change. Parks Canada is mandated to "protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation, and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations". Parks Canada manages 48 National Parks, three National Marine Conservation Areas, 171 National Historic Sites, one National Urban Park, and one National Landmark. The agency also administers lands and waters set aside as potential national parklands, including eight National Park Reserves and one National Marine Conservation Area Reserve. More than 450,000 km2 (170,000 sq mi) of lands and waters in national parks and national marine conservation areas has been set aside for such purposes. Parks Canada Agency cooperatively manages a large majority of their protected areas and heritage sites with Indigenous partners. The Canadian Register of Historic Places is supported and managed by Parks Canada, in collaboration with provincial and territorial governments and other federal bodies. The agency is also the working arm of the national Historic Sites and Monuments Board, which recommends National Historic Sites, Events, and Persons.
Senior Investigator
About the role
Share this page
- LinkedIn®
No endorsement of any products or services is expressed or implied.
Share this page
Senior Investigator
Reference number: OCI25J-016317-000150
Selection process number: 2025-PSP-ACIN-OCI-197685
The Correctional Investigator Canada
Ottawa (Ontario)
WP-05
Acting
$93,462 to $117,317
Closing date: 20 August 2025 - 23:59, Pacific Time Who can apply: Persons employed by the Office of the Correctional Investigator.
Apply online Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
- VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. Rather, the candidate must provide concrete examples that illustrate how they meet the requirement. A lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.
Duties
- Investigates complaints received from federal offenders and their families, for the assigned institutions, and determines whether there has been a violation of law, policy and/or principles of administrative fairness.
- Negotiates, uses alternative dispute resolution techniques and mediation to address/seek resolution to offender complaints.
- Initiates, plans, and conducts investigations into offender complaints and/or areas of concern as identified by the Office of the Correctional Investigator (OCI), individual issues and other concerns that may be symptomatic of more general problems within assigned institutions.
- Participates in the preliminary analysis of complaints received by the OCI and collaborates with team members in assessing the required follow-up.
- Briefs OCI Management on the plan/scope of cases and institutional visits, as well the constraints, limitations and potential problems expected during the course of the investigation; and prepares and coordinates visits to assigned institutions as per corporate objectives, meets with offenders and CSC staff and special interest groups within the institutions, monitors correctional practice vis-à-vis law, policy and administrative fairness and follows up to ensure corrective action is initiated.
- Conducts specific inspections of correctional institutions as required and documents the findings and conclusion in coordination with OCI Management.
- Completes letters of debriefing, written summaries as well as recommendations and documented conclusions and comprehensive reports further to each institutional visit and ensures necessary follow-up action. Upon request, submits reports that details areas of focus as identified by the OCI, individual, systemic and groups’ issues and presents recommendations.
- Researches and formulates recommendations for change on policy issues; and proposes potential revisions in policy guidelines and instruments to govern the conduct of investigations.
- Reviews and completes reports on Section 19 investigations that relate to assigned institutions and monitors and prepares subsequent reports on the implementation of corrective measures at assigned institutions.
- Participates and conducts investigations of more complex issues identified as priorities by the OCI and/or completes special projects.
- Provides information/education about the mandate and the operations of the OCI; and subject matter expertise to early resolution officers and mentors junior investigators, as required.
Intent of the process
The intent of this staffing process is to fill one position to address a short-term operational requirement. A pool of qualified candidates (fully assessed or partially assessed) may be established.
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
ED1: Graduation from a recognized university with a Bachelor degree with acceptable specialization in sociology, criminology, law-related field, psychology, political studies or some other specialty relevant to the position.
Degree equivalency
EX1: **Significant experience in working with offenders or individuals in relation to criminal justice, or with Ombudsmanship in the field of human rights or mental health.
EX2: **Significant experience in conducting interviews, in support of systemic, criminal, or administrative investigations or reviews.
EX3: *Experience in conducting research, analyzing information and writing investigative reports containing findings or recommendations.
EX4: *Experience in interpreting or applying legislation or regulations.
- Experience is defined as the depth and breadth of experience normally acquired through full-time performance of a wide range of activities related to the task for at least one (1) year.
- Significant experience is defined as the depth and breadth of experience normally acquired through full-time performance of a wide range of activities related to the task for at least three (3) years.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
Such as: Bilingual - imperative/non-imperative, BBB/BBB, CBC/CBC, English essential and French essential
Information on language requirements
C1: Thoroughness
C2: Resilience
C3: Respect for diversity and equity
C4: Working effectively with others
C5: Thinking things through
C6: Achieve Results
C7: Oral Communication
C8: Written Communication
The following may be applied / assessed at a later date (may be needed for the job)
AED1: Master’s degree from a recognized post-secondary institution in a field relevant to the position (such as but not limited to criminology, sociology, psychology, legal studies).
Degree equivalency
AEX1: Experience in negotiation, mediation or alternative dispute resolution processes.
AEX2: Experience in conducting inspections in support of administrative investigations or reviews.
AEX3: Experience working with Indigenous communities.
AEX4: Experience developing or maintaining collaborative relationships with stakeholders in Indigenous communities.
Occasional overtime on very short notice.
Work in an environment that involves possible exposure to unsettling inmate files.
Conditions of employment
Reliability Status security clearance
Willingness and ability to travel to federal correctional institutions across Canada (approximately 1 week per month).
In possession of a valid Driver’s License.
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
- LEAVE/ABSENCES DURING THIS SELECTION PROCESS: It is the responsibility of the candidate to notify the contact person of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One (1) alternate date will be possible only if requested for the following reasons: 1) Medical reasons with doctor’s certificate 2) Death in your immediate family 3) Confirmation of pre-approved travel plans or training plans 4) Religious reasons or another reason that is considered reasonable by the assessment committee.
- An exam or presentation may be administered and the ability to communicate effectively in writing may be evaluated with these documents or with other documents.
- An interview or presentation may be administered and the ability to communicate effectively orally may be evaluated during the interview or presentation.
- Reference checks will be sought. Other sources of information (such as performance agreements, work samples, board member knowledge, etc.) may be used to assess the criteria identified on the Statement of Merit Criteria.
- Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
- A random or top-down selection or use of an asset qualification may be used in the determination of those to be given further consideration in the assessment process.
- You must provide proof of your education credentials.
- All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the e-mail address provided in your application. It is your responsibility to ensure that you check for messages regularly.
- Please submit your application via jobs.gc.ca. CVs sent by e-mail will not be accepted.
Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted. Contact information
Mélyne Gagné - HR Advisor, Client Services gen-oci-hrservicesrh@oci-bec.gc.ca
Apply online
About Parks Canada
Parks Canada is an agency of the Government of Canada run by a chief executive who answers to the Minister of the Environment and Climate Change. Parks Canada is mandated to "protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation, and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations". Parks Canada manages 48 National Parks, three National Marine Conservation Areas, 171 National Historic Sites, one National Urban Park, and one National Landmark. The agency also administers lands and waters set aside as potential national parklands, including eight National Park Reserves and one National Marine Conservation Area Reserve. More than 450,000 km2 (170,000 sq mi) of lands and waters in national parks and national marine conservation areas has been set aside for such purposes. Parks Canada Agency cooperatively manages a large majority of their protected areas and heritage sites with Indigenous partners. The Canadian Register of Historic Places is supported and managed by Parks Canada, in collaboration with provincial and territorial governments and other federal bodies. The agency is also the working arm of the national Historic Sites and Monuments Board, which recommends National Historic Sites, Events, and Persons.