Administrative assistant
Top Benefits
About the role
- Durée de l'emploi: Permanent
- Langue de travail: Français
- Heures de travail: 35 hours per week
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
Work setting
- Associations and non profit organizations
- Library
Tasks
- Open and distribute mail and other materials
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Conduct research
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- Receive payments
- Process credit cards, vouchers and other payments
- Perform receptionist duties
- Perform front desk duties
- Perform general clerical duties
- Order supplies and maintain inventory
- Perform administrative tasks
- Oversee the receiving, sorting, routing and delivery of mail
- Organize mail by address and load into mail bag
- Order materials and stock
- Order office supplies
- Office management
- Maintain inventory of supplies
- Balance and deposit cash
- Arrange for shipping, receiving and storage
- Photocopy and collate documents for distribution, mailing and filing
- Greet customers
- Organize and maintain inventory
- Deliver messages, reports, requisitions and specimens between departments
- Organize process of incoming and outgoing mail
- Distribute mail to appropriate recipients or departments
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Accounting software
- MS Office
- Adobe Acrobat Reader
- Electronic mail
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Ability to work independently
- Attention to detail
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
- Accurate
- Client focus
Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting?
Experience
- 1 year to less than 2 years
Employment terms options
- Day
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
- Life insurance
- Pension plan
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other Benefits
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Subsidised public transportation
- Parking available
- Travel insurance
- Wellness program
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About L'ICQ (Institut canadien de Québec)
Fondé en 1848, L’Institut Canadien de Québec est un organisme culturel à but non lucratif réunissant des gens passionnés et dynamiques voués à la démocratisation du savoir et de la culture, motivés par l’innovation et l’excellence. Gestionnaire de bibliothèques publiques dans la ville de Québec, L’Institut se consacre aussi à la diffusion de la littérature, des arts de la scène et de l’art contemporain.
L'Institut est le mandataire de la Ville de Québec pour la gestion de plusieurs bibliothèques publiques ainsi que pour les services de soutien au Réseau des bibliothèques de la Ville de Québec. L'Institut Canadien de Québec possède une vaste expertise dans la mise en réseau des bibliothèques publiques, l'animation culturelle, les communications en bibliothèque et l'informatique documentaire.
Dans le domaine littéraire, L'Institut a pour projet de transformer la Salle de L'Institut (ancien temple Wesley dans le Vieux-Québec) en Maison de la littérature. Déjà, L'Institut présente chaque automne le festival littéraire Québec en toutes lettres et gère la mesure de soutien à la relève Première Ovation en arts littéraires.
Administrative assistant
Top Benefits
About the role
- Durée de l'emploi: Permanent
- Langue de travail: Français
- Heures de travail: 35 hours per week
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
Work setting
- Associations and non profit organizations
- Library
Tasks
- Open and distribute mail and other materials
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Conduct research
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- Receive payments
- Process credit cards, vouchers and other payments
- Perform receptionist duties
- Perform front desk duties
- Perform general clerical duties
- Order supplies and maintain inventory
- Perform administrative tasks
- Oversee the receiving, sorting, routing and delivery of mail
- Organize mail by address and load into mail bag
- Order materials and stock
- Order office supplies
- Office management
- Maintain inventory of supplies
- Balance and deposit cash
- Arrange for shipping, receiving and storage
- Photocopy and collate documents for distribution, mailing and filing
- Greet customers
- Organize and maintain inventory
- Deliver messages, reports, requisitions and specimens between departments
- Organize process of incoming and outgoing mail
- Distribute mail to appropriate recipients or departments
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Accounting software
- MS Office
- Adobe Acrobat Reader
- Electronic mail
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Ability to work independently
- Attention to detail
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
- Accurate
- Client focus
Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting?
Experience
- 1 year to less than 2 years
Employment terms options
- Day
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
- Life insurance
- Pension plan
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other Benefits
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Subsidised public transportation
- Parking available
- Travel insurance
- Wellness program
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About L'ICQ (Institut canadien de Québec)
Fondé en 1848, L’Institut Canadien de Québec est un organisme culturel à but non lucratif réunissant des gens passionnés et dynamiques voués à la démocratisation du savoir et de la culture, motivés par l’innovation et l’excellence. Gestionnaire de bibliothèques publiques dans la ville de Québec, L’Institut se consacre aussi à la diffusion de la littérature, des arts de la scène et de l’art contemporain.
L'Institut est le mandataire de la Ville de Québec pour la gestion de plusieurs bibliothèques publiques ainsi que pour les services de soutien au Réseau des bibliothèques de la Ville de Québec. L'Institut Canadien de Québec possède une vaste expertise dans la mise en réseau des bibliothèques publiques, l'animation culturelle, les communications en bibliothèque et l'informatique documentaire.
Dans le domaine littéraire, L'Institut a pour projet de transformer la Salle de L'Institut (ancien temple Wesley dans le Vieux-Québec) en Maison de la littérature. Déjà, L'Institut présente chaque automne le festival littéraire Québec en toutes lettres et gère la mesure de soutien à la relève Première Ovation en arts littéraires.