Manager, GRM Operational Risk – Global Risk Oversight
About the role
The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.
Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.).
In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.
This individual will be responsible to provide independent and objective oversight of Operational Risk management supporting RBC business segments and geographies, working with various stakeholders within the GRM Operational Risk function, First Line of Defence or across the broader Risk functions as necessary. The role entails execution of the core Operational Risk mandate the individual is assigned alongside training and oversight responsibilities of team members as may be necessary
What you will do?
Operational Risk Oversight Activities
- Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk)
- Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
- Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
- Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
- Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
- Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders
Quality Assurance & Oversight Activities
- Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
- Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
- Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
Support training of new team members as may be necessary
What do you need to succeed?
- 5 - 8 years of experience
- Experience in Operational Risk Management or specific Operational Risk domains (1LOD or 2LOD)
- Experience in a broader Risk function/role including experience in Internal Audit.
- Experience in 1LOD Operations or 1LOD Risk in Retail banking/ Commercial Banking/ Capital Markets/ Wealth Management.
- Ability to work in a matrixed/ global environment actively managing a diverse group of stakeholders across different geographies
- Experience in managing a team (preferable)
- Experience in the Banking/ Financial Services industry (preferable)
Must have:
- Required: Bachelor’s Degree or equivalent
- Preferred: Certifications associated with Risk Management
Nice to have:
- Experience in performing Risk & Control Assessments and/or Controls Testing
- Experience in execution of broader Operational Risk framework and practices
- Familiarity with Operational Risk Management Framework in a banking/ financial services environment
- Experience in performing Quality Assurance/ oversight activities
- Ability to partner with multiple stakeholders
- High attention to details and a strong team player
- Highly motivated, self-starter, problem solver, solution oriented
- Strong analytical, problem solving and negotiation skills
- Strong written and verbal communication skills
Job Skills
Analytical Thinking, Control Risk, Controls Assurance, Operational Risk Assessment, Operational Risks, Operation Risk Management, Risk Management, Stakeholder Engagement, Teamwork
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Manager, GRM Operational Risk – Global Risk Oversight
About the role
The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.
Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.).
In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.
This individual will be responsible to provide independent and objective oversight of Operational Risk management supporting RBC business segments and geographies, working with various stakeholders within the GRM Operational Risk function, First Line of Defence or across the broader Risk functions as necessary. The role entails execution of the core Operational Risk mandate the individual is assigned alongside training and oversight responsibilities of team members as may be necessary
What you will do?
Operational Risk Oversight Activities
- Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk)
- Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
- Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
- Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
- Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
- Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders
Quality Assurance & Oversight Activities
- Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
- Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
- Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
Support training of new team members as may be necessary
What do you need to succeed?
- 5 - 8 years of experience
- Experience in Operational Risk Management or specific Operational Risk domains (1LOD or 2LOD)
- Experience in a broader Risk function/role including experience in Internal Audit.
- Experience in 1LOD Operations or 1LOD Risk in Retail banking/ Commercial Banking/ Capital Markets/ Wealth Management.
- Ability to work in a matrixed/ global environment actively managing a diverse group of stakeholders across different geographies
- Experience in managing a team (preferable)
- Experience in the Banking/ Financial Services industry (preferable)
Must have:
- Required: Bachelor’s Degree or equivalent
- Preferred: Certifications associated with Risk Management
Nice to have:
- Experience in performing Risk & Control Assessments and/or Controls Testing
- Experience in execution of broader Operational Risk framework and practices
- Familiarity with Operational Risk Management Framework in a banking/ financial services environment
- Experience in performing Quality Assurance/ oversight activities
- Ability to partner with multiple stakeholders
- High attention to details and a strong team player
- Highly motivated, self-starter, problem solver, solution oriented
- Strong analytical, problem solving and negotiation skills
- Strong written and verbal communication skills
Job Skills
Analytical Thinking, Control Risk, Controls Assurance, Operational Risk Assessment, Operational Risks, Operation Risk Management, Risk Management, Stakeholder Engagement, Teamwork
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.