Business Systems Analyst
About the role
Business Systems Analyst Location: Toronto, ON
Onsite Flexibility: Hybrid — 4 days in office, 1 day work from home
Contract Details Position Type: Contract Contract Duration: 12 months (extension possible based on business needs and performance; conversion to permanent possible based on business needs and performance) Pay Rate: C$60.00–C$70.00 / Hour (CAD) Shift / Schedule: Monday–Friday, core business hours — 37.5 hours per week, 7.5 hours per day Travel Requirements: Not required
Job Summary If you have an engineering mindset and a passion for deeply engaging with Journey partners to fully understand and drive forward their goals, then the Core Platform's MCA Business Systems Analyst team is the place for you! MCA's applications form the Book of Record for all aspects of personal and commercial business deposit and chequing accounts as well as registered deposit accounts and a Line of Credit product. This critical data is used by key banking systems (e.g., Easyweb, Mobile, C3, S3) to deliver customer-centric information and services to technology and business partners. The ideal candidate brings a solid IT background preferably in Mainframe, exceptional communication skills to bridge Journey needs with technology solutions, and thrives in a fast-paced, ambiguous environment. As a key member of the Pod Agile delivery team, you will be actively involved in many features to enhance and deliver new functionalities supporting Journey-sponsored and Infrastructure initiatives. You will translate complex requirements into clear JIRA user stories using the Behavior-Driven Development methodology to ensure delivery outcomes meet customer and stakeholder expectations. You will work in close collaboration with Journey partners, Product Owners, Architects, Software Engineers, and Quality Engineers to drive clarity, test, and support deployment. If you are looking for a challenging and rewarding technology career, we welcome your application.
The Primary Purpose of this role is to translate business needs into technical concepts for technical teams and technical constraints into business language for stakeholders. Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.
This role supports one of two projects — the manager will decide which project the selected candidate supports:
Project 1: Join a high-performing, collaborative team responsible for enabling and evolving all Money Movement capabilities, including Interac e-Transfers, Wires, and Global Transfers. The team operates with end-to-end ownership across strategy, product, and delivery, providing a unique opportunity to contribute not just to execution, but to shaping the direction and impact of our solutions. Project 2: The pod is currently focused on enabling Partial Hold functionality on a new API. There are a few ongoing initiatives that involve data analysis, defect fixes, and enhancements for downstream applications.
Key Responsibilities Customer
Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value. Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions. Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration. Translate business requirements into detailed functional specifications taking into account non-functional requirements. Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations. Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing. Provide support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation. Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement. Provide operational and process-related analysis and support as needed.
Shareholder
Adhere to existing processes and standards, including requirements management, technology delivery practices and standards, and business technology architecture, escalating issues as required. Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery. Continuously enhance knowledge of business domains and their products/services. Support and contribute to change management planning and activities, including those that ensure operational readiness. Support implementation and post-implementation planning and activities. Support the development of business cases, including benefits identification, RFI/RFPs, and service level agreements with vendors/suppliers, consistent with technology requirements/guidelines. Adhere to the code of conduct.
Employee/Team
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork, and ensure timely communication of issues/points of interest. Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit. Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques. Participate in personal performance management and development activities, including cross training within own team. Keep others informed and up-to-date about the status and progress of projects and/or all relevant or useful information related to day-to-day activities. Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. Lead, motivate and develop relationships with internal and external business partners and other stakeholders to develop productive working relationships. Contribute to a fair, positive and equitable environment that supports a diverse workforce. Act as a brand ambassador for your business area/function and the bank, both internally and externally.
Required Skills 8+ years of BSA, Software Engineer, or Quality Engineer experience Strong hands-on experience inquiring and maintaining data on Mainframe screens — MUST HAVE Strong experience within the Scaled Agile framework Strong understanding of Behavior-Driven Development for writing user stories Strong experience using Jira and Confluence Strong testing and gap analysis skills Engineering mindset Strong problem-solving skills Strong Stakeholder Management skills Strong Teamwork/Collaboration/Communication skills
Preferred Skills Interac payment experience API/Postman experience Microsoft 365 Copilot / GitHub Copilot experience Previous banking or financial experience
Education Requirements Post-secondary education (Diploma or Degree) is an asset Business Analyst certification is an asset
Required Experience 8+ years of overall experience in BSA, Software Engineering, or Quality Engineering roles
Work Environment / Physical Requirements Collaborative team environment with approximately 10 team members Approximately 50% of the workday is spent in meetings Interaction with both internal and external stakeholders Contractor will have access to customer data Hybrid schedule: 4 days in office, 1 day work from home; anchor days are flexible and pod-dependent Overtime is not likely No rotation required
Important Notes Interview process: 1 step, in person, 45 minutes Candidates with a pattern of multiple short contracts, job hopping, or unexplained gaps will not be considered
About the Client Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.
About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-07640 Industry: Data & Analytics
#gttca
Not the right fit? Search for Business Systems Analyst jobs in Toronto, Ontario, Canada
About Global Technical Talent, an Inc. 5000 Company
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015
Similar Jobs
Business Systems Analyst
About the role
Business Systems Analyst Location: Toronto, ON
Onsite Flexibility: Hybrid — 4 days in office, 1 day work from home
Contract Details Position Type: Contract Contract Duration: 12 months (extension possible based on business needs and performance; conversion to permanent possible based on business needs and performance) Pay Rate: C$60.00–C$70.00 / Hour (CAD) Shift / Schedule: Monday–Friday, core business hours — 37.5 hours per week, 7.5 hours per day Travel Requirements: Not required
Job Summary If you have an engineering mindset and a passion for deeply engaging with Journey partners to fully understand and drive forward their goals, then the Core Platform's MCA Business Systems Analyst team is the place for you! MCA's applications form the Book of Record for all aspects of personal and commercial business deposit and chequing accounts as well as registered deposit accounts and a Line of Credit product. This critical data is used by key banking systems (e.g., Easyweb, Mobile, C3, S3) to deliver customer-centric information and services to technology and business partners. The ideal candidate brings a solid IT background preferably in Mainframe, exceptional communication skills to bridge Journey needs with technology solutions, and thrives in a fast-paced, ambiguous environment. As a key member of the Pod Agile delivery team, you will be actively involved in many features to enhance and deliver new functionalities supporting Journey-sponsored and Infrastructure initiatives. You will translate complex requirements into clear JIRA user stories using the Behavior-Driven Development methodology to ensure delivery outcomes meet customer and stakeholder expectations. You will work in close collaboration with Journey partners, Product Owners, Architects, Software Engineers, and Quality Engineers to drive clarity, test, and support deployment. If you are looking for a challenging and rewarding technology career, we welcome your application.
The Primary Purpose of this role is to translate business needs into technical concepts for technical teams and technical constraints into business language for stakeholders. Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.
This role supports one of two projects — the manager will decide which project the selected candidate supports:
Project 1: Join a high-performing, collaborative team responsible for enabling and evolving all Money Movement capabilities, including Interac e-Transfers, Wires, and Global Transfers. The team operates with end-to-end ownership across strategy, product, and delivery, providing a unique opportunity to contribute not just to execution, but to shaping the direction and impact of our solutions. Project 2: The pod is currently focused on enabling Partial Hold functionality on a new API. There are a few ongoing initiatives that involve data analysis, defect fixes, and enhancements for downstream applications.
Key Responsibilities Customer
Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value. Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions. Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration. Translate business requirements into detailed functional specifications taking into account non-functional requirements. Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations. Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing. Provide support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation. Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement. Provide operational and process-related analysis and support as needed.
Shareholder
Adhere to existing processes and standards, including requirements management, technology delivery practices and standards, and business technology architecture, escalating issues as required. Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery. Continuously enhance knowledge of business domains and their products/services. Support and contribute to change management planning and activities, including those that ensure operational readiness. Support implementation and post-implementation planning and activities. Support the development of business cases, including benefits identification, RFI/RFPs, and service level agreements with vendors/suppliers, consistent with technology requirements/guidelines. Adhere to the code of conduct.
Employee/Team
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork, and ensure timely communication of issues/points of interest. Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit. Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques. Participate in personal performance management and development activities, including cross training within own team. Keep others informed and up-to-date about the status and progress of projects and/or all relevant or useful information related to day-to-day activities. Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. Lead, motivate and develop relationships with internal and external business partners and other stakeholders to develop productive working relationships. Contribute to a fair, positive and equitable environment that supports a diverse workforce. Act as a brand ambassador for your business area/function and the bank, both internally and externally.
Required Skills 8+ years of BSA, Software Engineer, or Quality Engineer experience Strong hands-on experience inquiring and maintaining data on Mainframe screens — MUST HAVE Strong experience within the Scaled Agile framework Strong understanding of Behavior-Driven Development for writing user stories Strong experience using Jira and Confluence Strong testing and gap analysis skills Engineering mindset Strong problem-solving skills Strong Stakeholder Management skills Strong Teamwork/Collaboration/Communication skills
Preferred Skills Interac payment experience API/Postman experience Microsoft 365 Copilot / GitHub Copilot experience Previous banking or financial experience
Education Requirements Post-secondary education (Diploma or Degree) is an asset Business Analyst certification is an asset
Required Experience 8+ years of overall experience in BSA, Software Engineering, or Quality Engineering roles
Work Environment / Physical Requirements Collaborative team environment with approximately 10 team members Approximately 50% of the workday is spent in meetings Interaction with both internal and external stakeholders Contractor will have access to customer data Hybrid schedule: 4 days in office, 1 day work from home; anchor days are flexible and pod-dependent Overtime is not likely No rotation required
Important Notes Interview process: 1 step, in person, 45 minutes Candidates with a pattern of multiple short contracts, job hopping, or unexplained gaps will not be considered
About the Client Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.
About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-07640 Industry: Data & Analytics
#gttca
Not the right fit? Search for Business Systems Analyst jobs in Toronto, Ontario, Canada
About Global Technical Talent, an Inc. 5000 Company
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015