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Program Manager

Calgary, Alberta
Senior Level
full_time

About the role

Program Manager (Full Time) - Calgary

The Program Manager is responsible for ensuring contract compliance, managing staffing and program outcomes, and overseeing Client admissions and service delivery. Key duties include reporting on outcomes, developing service materials, collaborating with stakeholders, facilitating team meetings, addressing issues, and ensuring service goals are met. The role also involves conflict resolution, staff mentorship, hiring, training, standardizing onboarding, and generating reports to track performance metrics.

Program Manager - Duties/Responsibilities:

  • Support the execution and operation of a new initiative to support unemployed and underemployed Albertans
  • Meet with Senior Leadership as needed to discuss pertinent issues or concerns regarding program standards, current practice, program evaluation, and future development.
  • Play a role in the following activities as directed by Senior Management
  • Overseeing the decision-making process for admission and continued stay of participants
  • Ensuring orientation for the participants that is appropriate to the services and the predicted outcomes
  • Overseeing the progress evaluation of each participant to ensure achievement of outcomes
  • Development of materials necessary to deliver services
  • Have regular contact with contractors providing external training, work experience practicum providers, and potential participant employers.
  • Oversee communication with the Team and is available as needed to discuss and/or assist with any issues raised.

Program Manager - Minimum Qualifications

  • 3 years of demonstrated experience in project management in Career and Employment Services
  • Direct career and employment services experience
  • Experience and demonstrated collaboration with government, community agencies, employers and other stakeholders.
  • 3 years' experience evaluating and supporting staff.
  • 3 years’ experience in service monitoring and reporting outcomes.
  • Bilingual in French and English would be considered an asset
  • Please note this position is not related to IT

Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

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About Lifemark Health Group

Wellness and Fitness Services
1001-5000

We are a proudly Canadian healthcare company, providing diversified healthcare services across the country.

We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields.

We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services.

Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark.

We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work.

Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019.

You belong here. Join our team!