Manager of Commercial Banking Advisors
About the role
Job Description
What is the opportunity?
This leadership role drives the Commercial Banking Advisor (CBA) team to deliver on Commercial Financial Services’ strategic business priorities. The Manager, Commercial Banking Advisors actively coaches the team with the intention of developing a high level of employee capability and engagement. Working closely with all RBC partners, the ability to build strong relationships is an important element of this role. Due to the collaboration involved in building these relationships, mobility located within the Greater Vancouver Area, Langley, Kelowna, or Victoria is required.
What will you do?
- Ensure CBA Team is supported to deliver on acquiring new clients and helping existing clients meet their growth goals
- Strategize with CBA about potential opportunities, leveraging discovery techniques, on-boarding training and Business Service Reviews
- Provide coaching to enable delivery of the RBC advice promise, matching solutions to client needs
- Develop and coach on opportunities to meet client needs and market plan for the team to support the overall Business unit goals and adjust activities as required
- Conduct effective sales management routines tailored to bring value to each team member, while maintaining a forward looking view. Focus on key behaviors and activities to move referral opportunities forward and win business
- Coach team members to maximize the use of technology to follow through on all client strategies, sales activities and opportunities, as well as, to build corporate memory and enable the continuity of client servicing
- Coach team to share responsibility with Commercial Account Managers for robust client relationships built upon strong contact management routines
What do you need to succeed?
Must-have
- Proven sales leadership skills, including the ability to lead employees through organizational change
- Demonstrated ability to grow the business through effective partnering activities
- Strong relationship builder; able to establish both internal and external working relationships in order to identify and implement strategies for business growth
- Strong business and organizational knowledge, planning and implementing capabilities with a knowledge/experience across Commercial Financial Services within region supported, including sales and account management, direct sales, and operational expertise
- Demonstrated passion for putting clients first and the ability to impact and influence sales leaders, employees and partners
- Excellent communication, time management and organizational skills and commitment to ongoing learning
Nice-to-have
- Commercial Banking experience in an Account Management or Associate role
- Previous people management experience within the financial services industry is preferred as well as experience leading remote teams
- Understanding of cash management product & services
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management
Additional Job Details
Address:
19888 WILLOWBROOK DR:LANGLEY
City:
Langley
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-17
Application Deadline:
2025-12-02
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Manager of Commercial Banking Advisors
About the role
Job Description
What is the opportunity?
This leadership role drives the Commercial Banking Advisor (CBA) team to deliver on Commercial Financial Services’ strategic business priorities. The Manager, Commercial Banking Advisors actively coaches the team with the intention of developing a high level of employee capability and engagement. Working closely with all RBC partners, the ability to build strong relationships is an important element of this role. Due to the collaboration involved in building these relationships, mobility located within the Greater Vancouver Area, Langley, Kelowna, or Victoria is required.
What will you do?
- Ensure CBA Team is supported to deliver on acquiring new clients and helping existing clients meet their growth goals
- Strategize with CBA about potential opportunities, leveraging discovery techniques, on-boarding training and Business Service Reviews
- Provide coaching to enable delivery of the RBC advice promise, matching solutions to client needs
- Develop and coach on opportunities to meet client needs and market plan for the team to support the overall Business unit goals and adjust activities as required
- Conduct effective sales management routines tailored to bring value to each team member, while maintaining a forward looking view. Focus on key behaviors and activities to move referral opportunities forward and win business
- Coach team members to maximize the use of technology to follow through on all client strategies, sales activities and opportunities, as well as, to build corporate memory and enable the continuity of client servicing
- Coach team to share responsibility with Commercial Account Managers for robust client relationships built upon strong contact management routines
What do you need to succeed?
Must-have
- Proven sales leadership skills, including the ability to lead employees through organizational change
- Demonstrated ability to grow the business through effective partnering activities
- Strong relationship builder; able to establish both internal and external working relationships in order to identify and implement strategies for business growth
- Strong business and organizational knowledge, planning and implementing capabilities with a knowledge/experience across Commercial Financial Services within region supported, including sales and account management, direct sales, and operational expertise
- Demonstrated passion for putting clients first and the ability to impact and influence sales leaders, employees and partners
- Excellent communication, time management and organizational skills and commitment to ongoing learning
Nice-to-have
- Commercial Banking experience in an Account Management or Associate role
- Previous people management experience within the financial services industry is preferred as well as experience leading remote teams
- Understanding of cash management product & services
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management
Additional Job Details
Address:
19888 WILLOWBROOK DR:LANGLEY
City:
Langley
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-17
Application Deadline:
2025-12-02
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.