Shelter Support Worker - Casual/On-Call
Top Benefits
About the role
JOB POSTING: 2026-258-03
- INTERNAL/EXTERNAL
- Montvue Shelter
- Casual/On-Call Shelter Support Worker
- Wage: $29.50 per hour
Provide support to residents of the Montvue Shelter
and to ensure a respectful, safe, clean, and supportive place.
Join the team at Archway
Come Help Us Help People
Abbotsford
On Site
The Casual/On-Call Shelter Support Worker will provide support to residents of the Montvue Shelter, a 30-bed facility operating 7 days a week, 24 hours per day. This position will be responsible for providing a range of front-line support services to the clients and will work as part of a team whose mandate is to ensure the shelter is a respectful, secure, safe, clean and supportive place in which to reside, visit and work.
Your Role:
Archway’s Casual/On-Call Shelter Support Worker with the Montvue Shelter contributes by:
- Developing and monitoring Service Plans which address the personalized goals of the residents.
- Supporting residents to maintain their individual spaces, including, but not limited to, directly assisting with de-cluttering and cleaning.
- Promoting positive and inclusive resident and staff relations.
- Upholding and promoting an atmosphere of dignity and respect in line with the philosophy and policies of Archway.
- Promoting a harm reduction approach to addiction, mental health, physical health, and well-being.
This position is a great fit for someone who is dynamic and self-motivated and who has empathy and compassion for individuals who are homeless or who are at risk of being homeless.
Our Offer
- Wage: $29.50 per hour
- On call – Casual
Perks include:
-
- Access to online wellness resources including newsletters, physical health videos, and wellness events.
- Free use of Archway’s wellness equipment.
- Great in-house training opportunities.
- Rewarding work in a positive and supportive environment.
- Work/Life balance.
Getting an Interview–you will be considered if you have:
- Post-secondary education in a related field OR an equivalent combination of education, training and experience may be considered.
- Experience in an outreach capacity or within the community services field.
- Experience in de-escalation and crises management.
- Experience working with people with substance abuse and homeless, vulnerable populations.
The Job Requires you to have:
- Ability to take direction and work with minimal supervision in consultation with others.
- Understanding of issues surrounding poverty, homelessness, substance abuse and mental health issues.
- Strong crisis, de-escalation and dispute resolution skills.
- Knowledge of challenges and barriers and ability to work with individuals with substance abuse and homeless, vulnerable populations.
- Knowledge of program and community partners.
- Flexible attitude: ability to adapt to changing situations and duties.
- Personal maturity, sound judgment, self-motivation, empathy, and strong interpersonal skills.
- Strong verbal, written, and active listening communication skills; ability to communicate clearly and respectfully with people from diverse backgrounds, cultures, and varying levels of English.
- Ability to navigate challenging conversations and sensitive topics.
- Ability to maintain discretion and work with a high level of privacy and confidentiality.
- Ability to use Microsoft Office 365, including Word, Excel, Outlook, PowerPoint, and virtual meeting platforms such as Microsoft Teams and Zoom.
- Knowledge and ability to use various database programs.
- Emergency First Aid and CPR/AED.
- A satisfactory Criminal Records Check is a condition of employment.
How to Apply
Interested applicants are to reference Posting # 2026-258-03 i****n the subject line.
Please submit your cover letter and resume to: jobpostings@archway.ca
Closing date is Sunday, May 17th
No phone calls please. Only short-listed applicants will be contacted.
Must be legally entitled to work in Canada
Diversity Statement
Archway’s goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.
We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
We are committed to investing in the mental health and wellbeing of our employees.
Not the right fit? Search for Shelter Support Worker jobs in Abbotsford, BC
About Archway Community Services
Registered in 1969, Archway Community Services is a non-profit, multi-service, multi-funded community based social service agency.
Our 400+ staff members and 1000+ volunteers provide services at 24 locations in Abbotsford, Chilliwack, Mission, Langley and Chandigarh, India.
Who Do We Help? Each year thousands come through our doors looking for help through one or more of our 90+ programs.
From newborn babies to seniors – we help people of all ages. From those escaping violence to people struggling with addictions – we help people in crisis. From newcomers in Canada to people with diverse disabilities – we help people feel like they belong.
Similar Jobs
Shelter Support Worker - Casual/On-Call
Top Benefits
About the role
JOB POSTING: 2026-258-03
- INTERNAL/EXTERNAL
- Montvue Shelter
- Casual/On-Call Shelter Support Worker
- Wage: $29.50 per hour
Provide support to residents of the Montvue Shelter
and to ensure a respectful, safe, clean, and supportive place.
Join the team at Archway
Come Help Us Help People
Abbotsford
On Site
The Casual/On-Call Shelter Support Worker will provide support to residents of the Montvue Shelter, a 30-bed facility operating 7 days a week, 24 hours per day. This position will be responsible for providing a range of front-line support services to the clients and will work as part of a team whose mandate is to ensure the shelter is a respectful, secure, safe, clean and supportive place in which to reside, visit and work.
Your Role:
Archway’s Casual/On-Call Shelter Support Worker with the Montvue Shelter contributes by:
- Developing and monitoring Service Plans which address the personalized goals of the residents.
- Supporting residents to maintain their individual spaces, including, but not limited to, directly assisting with de-cluttering and cleaning.
- Promoting positive and inclusive resident and staff relations.
- Upholding and promoting an atmosphere of dignity and respect in line with the philosophy and policies of Archway.
- Promoting a harm reduction approach to addiction, mental health, physical health, and well-being.
This position is a great fit for someone who is dynamic and self-motivated and who has empathy and compassion for individuals who are homeless or who are at risk of being homeless.
Our Offer
- Wage: $29.50 per hour
- On call – Casual
Perks include:
-
- Access to online wellness resources including newsletters, physical health videos, and wellness events.
- Free use of Archway’s wellness equipment.
- Great in-house training opportunities.
- Rewarding work in a positive and supportive environment.
- Work/Life balance.
Getting an Interview–you will be considered if you have:
- Post-secondary education in a related field OR an equivalent combination of education, training and experience may be considered.
- Experience in an outreach capacity or within the community services field.
- Experience in de-escalation and crises management.
- Experience working with people with substance abuse and homeless, vulnerable populations.
The Job Requires you to have:
- Ability to take direction and work with minimal supervision in consultation with others.
- Understanding of issues surrounding poverty, homelessness, substance abuse and mental health issues.
- Strong crisis, de-escalation and dispute resolution skills.
- Knowledge of challenges and barriers and ability to work with individuals with substance abuse and homeless, vulnerable populations.
- Knowledge of program and community partners.
- Flexible attitude: ability to adapt to changing situations and duties.
- Personal maturity, sound judgment, self-motivation, empathy, and strong interpersonal skills.
- Strong verbal, written, and active listening communication skills; ability to communicate clearly and respectfully with people from diverse backgrounds, cultures, and varying levels of English.
- Ability to navigate challenging conversations and sensitive topics.
- Ability to maintain discretion and work with a high level of privacy and confidentiality.
- Ability to use Microsoft Office 365, including Word, Excel, Outlook, PowerPoint, and virtual meeting platforms such as Microsoft Teams and Zoom.
- Knowledge and ability to use various database programs.
- Emergency First Aid and CPR/AED.
- A satisfactory Criminal Records Check is a condition of employment.
How to Apply
Interested applicants are to reference Posting # 2026-258-03 i****n the subject line.
Please submit your cover letter and resume to: jobpostings@archway.ca
Closing date is Sunday, May 17th
No phone calls please. Only short-listed applicants will be contacted.
Must be legally entitled to work in Canada
Diversity Statement
Archway’s goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.
We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
We are committed to investing in the mental health and wellbeing of our employees.
Not the right fit? Search for Shelter Support Worker jobs in Abbotsford, BC
About Archway Community Services
Registered in 1969, Archway Community Services is a non-profit, multi-service, multi-funded community based social service agency.
Our 400+ staff members and 1000+ volunteers provide services at 24 locations in Abbotsford, Chilliwack, Mission, Langley and Chandigarh, India.
Who Do We Help? Each year thousands come through our doors looking for help through one or more of our 90+ programs.
From newborn babies to seniors – we help people of all ages. From those escaping violence to people struggling with addictions – we help people in crisis. From newcomers in Canada to people with diverse disabilities – we help people feel like they belong.