Position Description & Qualifications

Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.

15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft.

You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient VFR air traffic services to DND, at Canada’s Most Notorious Military Airport. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence.

SUMMARY/PURPOSE

Under the supervision of the Fuel Services Lead, the FMO/Aircraft Fueller is responsible for the safe, efficient, and precise fueling of aircraft refueling equipment, as well as the operation of all Powered Mobile Equipment (PME) for airport and facility maintenance, including Snow and Ice Control (SNIC). This role also involves maintaining fueling equipment, conducting regular inspections, and supporting the overall operation of the fuel system to ensure optimal performance and safety.

The FMO/Aircraft Fueller must ensure all activities comply with established safety protocols and uphold the highest standards of operational readiness. Additionally, the role requires strict adherence to all Serco Canada Inc. policies and procedures, including but not limited to the Code of Conduct and Ethics and the Serco Management System.

KEY RESPONSIBILITIES:

• Safely and accurately fuel various aircraft, ensuring correct fuel type and quantity.
• Operate Powered Mobile Equipment (PME) for airport and domestic area maintenance, including Snow and Ice Control (SNIC).
• Perform and document inspections of vehicles and equipment, report defects or issues to the Lead.
• Conduct operator-level maintenance (e.g., replacing cutting edges, sweeper bristles, topping up fluids, changing tires, tightening components).
• Maintain the Quality Assurance (QA) Fuel Program through regular quality control checks and inspections.
• Ensure fueling equipment is clean and free of contamination to prevent fuel contamination.
• Complete POL checks at the start of each shift and record vehicle data for statistical tracking.
• Clean vehicles and equipment as needed.
• Support fuel services cleaning and maintenance, including snow clearing around fueling areas.
• Operate light vehicles and assist with airside/ground support duties as required.
• Accurately record work hours daily in the Deltek system for payroll.
• Ensure all assigned deliverables and reports are completed accurately and on time.
• Follow all Serco Canada Inc. policies and procedures, including QA/HSE programs and environmental regulations.
• May act as Lead when required.
• Demonstrate Serco Values and work practices in all duties.
• Must be able to obtain and maintain an Enhanced Reliability security clearance; may be required to upgrade to Secret Level II depending on customer requirements.
• Perform other related duties as assigned.

JOB REQUIREMENTS EDUCATION/CERTIFICATION:

• Possession of a Saskatchewan driver’s license Class 3A.
• Minimal three years’ experience in heavy equipment operation, particularly in Airfield Operation is required is an asset.
• Previous supervisory or lead experience required.
• Possession of or the ability to obtain and maintain a Ramp Defensive Driving Course (RDDC).
• Certification to operate vehicles on the airfield is required.
• Previous experience operating equipment on an airfield environment.
• Ability to obtain and maintain an Enhanced Reliability security clearance is required. May be required to upgrade to Secret Level II (dependent upon customer’s security requirements).
• Ability to successfully pass a pre-employment drug and alcohol screening test

KNOWLEDGE AND EXPERIENCE:

• A minimum of one year of related experience.
• High level of organizational skills necessary.
• Experience in aircraft fuelling operations, with a strong ability to follow operational manuals and ensure accurate fuel accounting.

SKILLS/COMPETENCIES (INTERPERSONAL, COMMUNICATION, FINANCIAL, MANAGERIAL, PROBLEM SOLVING):

• Must be adaptable and flexible in responding to changing needs and priorities. ·

• Ability to work effectively with colleagues, supervisors, and other departments to ensure smooth fuelling operations, communication, and problem-solving skills.

• Ability to assess situations quickly, prioritize tasks, and determine the best course of action to resolve fuelling issues while maintaining safety standards.

• Ability to adjust to changing work environments and conditions, particularly during high-pressure situations or emergencies.

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.