Top Benefits
Hybrid work arrangement
About the role
Job Description Top 3 must have skills
- Experience with SharePoint Online: configuring, customizing, and administering large document repositories.
- Proficiency in Microsoft 365 Ecosystem & Copilot Integration, including workflow automation and plugin management.
- Experience authoring and managing content using DITA XML and structured documentation practices.
- Familiarity with XML/XSLT transformations and metadata strategies.
- Strong understanding of Agile/Scrum methodologies and product management practices.
- Demonstrated expertise in Knowledge Management, including taxonomy development and content lifecycle management.
- Bilingual proficiency (English/French) for stakeholder engagement and documentation.
- Strong communication skills for translating technical concepts and facilitating stakeholder engagement.
- Experience conducting change impact assessments and readiness evaluations.
- Familiarity with Canadian government KM systems and accessibility standards.
Fujitsu Canada is seeking a full-time, permanent Business Analyst to support enterprise-scale Knowledge Management (KM) modernization projects. This role focuses on stakeholder engagement, bilingual communication, structured content analysis, and agile delivery within hybrid environments.
Responsibilities
- Develop and document statements of requirements for considered alternatives.
- Perform business analyses of functional requirements to identify information, procedures, and decision flows.
- Evaluate existing procedures and methods, identifying and documenting items such as database content, structure, and application subsystems.
- Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems.
- Establish acceptance test criteria.
- Support and use the selected departmental methodologies.
- Collaborate with stakeholders to define and document KM Initiative objectives, roles, and deliverables.
- Prepare plans, charts, tables, and diagrams to assist in analyzing or displaying problems.
- Participate in stakeholder meetings and report progress throughout the KM lifecycle.
Mandatory Skills
- Experience with SharePoint Online: configuring, customizing, and administering large document repositories.
- Proficiency in Microsoft 365 Ecosystem & Copilot Integration, including workflow automation and plugin management.
- Experience authoring and managing content using DITA XML and structured documentation practices.
- Familiarity with XML/XSLT transformations and metadata strategies.
- Strong understanding of Agile/Scrum methodologies and product management practices.
- Demonstrated expertise in Knowledge Management, including taxonomy development and content lifecycle management.
- Bilingual proficiency (English/French) for stakeholder engagement and documentation.
- Strong communication skills for translating technical concepts and facilitating stakeholder engagement.
- Experience conducting change impact assessments and readiness evaluations.
- Familiarity with Canadian government KM systems and accessibility standards.
Nice to Have Skills
- Experience with AI/ML/NLP tools for semantic search, content rewriting, and contradiction detection.
- Familiarity with Azure Cognitive Services and integration with KM platforms.
- Exposure to document-as-code principles and automated publishing workflows.
- Experience with Power BI or Tableau for post-migration analytics.
- Knowledge of compliance frameworks such as ISO 27001 or ITIL.
- Experience with multilingual datasets and merging bilingual content into unified knowledge articles.
- Familiarity with conversational AI platforms like Copilot Studio.
General Requirements
- Must reside in the Gatineau area in Quebec.
- Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
- Strong organizational and time management skills.
- Commitment to quality and attention to detail.
- Ability to work independently and collaboratively.
- Willingness to learn new tools and technologies.
- Eligibility for Reliability Security status; minimum five years’ residency in Canada.
- Experience working in a multicultural or multilingual environment.
- Familiarity with agile or other modern project management methodologies.
- Previous experience in a remote or hybrid work setting.
Top Benefits
Hybrid work arrangement
About the role
Job Description Top 3 must have skills
- Experience with SharePoint Online: configuring, customizing, and administering large document repositories.
- Proficiency in Microsoft 365 Ecosystem & Copilot Integration, including workflow automation and plugin management.
- Experience authoring and managing content using DITA XML and structured documentation practices.
- Familiarity with XML/XSLT transformations and metadata strategies.
- Strong understanding of Agile/Scrum methodologies and product management practices.
- Demonstrated expertise in Knowledge Management, including taxonomy development and content lifecycle management.
- Bilingual proficiency (English/French) for stakeholder engagement and documentation.
- Strong communication skills for translating technical concepts and facilitating stakeholder engagement.
- Experience conducting change impact assessments and readiness evaluations.
- Familiarity with Canadian government KM systems and accessibility standards.
Fujitsu Canada is seeking a full-time, permanent Business Analyst to support enterprise-scale Knowledge Management (KM) modernization projects. This role focuses on stakeholder engagement, bilingual communication, structured content analysis, and agile delivery within hybrid environments.
Responsibilities
- Develop and document statements of requirements for considered alternatives.
- Perform business analyses of functional requirements to identify information, procedures, and decision flows.
- Evaluate existing procedures and methods, identifying and documenting items such as database content, structure, and application subsystems.
- Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems.
- Establish acceptance test criteria.
- Support and use the selected departmental methodologies.
- Collaborate with stakeholders to define and document KM Initiative objectives, roles, and deliverables.
- Prepare plans, charts, tables, and diagrams to assist in analyzing or displaying problems.
- Participate in stakeholder meetings and report progress throughout the KM lifecycle.
Mandatory Skills
- Experience with SharePoint Online: configuring, customizing, and administering large document repositories.
- Proficiency in Microsoft 365 Ecosystem & Copilot Integration, including workflow automation and plugin management.
- Experience authoring and managing content using DITA XML and structured documentation practices.
- Familiarity with XML/XSLT transformations and metadata strategies.
- Strong understanding of Agile/Scrum methodologies and product management practices.
- Demonstrated expertise in Knowledge Management, including taxonomy development and content lifecycle management.
- Bilingual proficiency (English/French) for stakeholder engagement and documentation.
- Strong communication skills for translating technical concepts and facilitating stakeholder engagement.
- Experience conducting change impact assessments and readiness evaluations.
- Familiarity with Canadian government KM systems and accessibility standards.
Nice to Have Skills
- Experience with AI/ML/NLP tools for semantic search, content rewriting, and contradiction detection.
- Familiarity with Azure Cognitive Services and integration with KM platforms.
- Exposure to document-as-code principles and automated publishing workflows.
- Experience with Power BI or Tableau for post-migration analytics.
- Knowledge of compliance frameworks such as ISO 27001 or ITIL.
- Experience with multilingual datasets and merging bilingual content into unified knowledge articles.
- Familiarity with conversational AI platforms like Copilot Studio.
General Requirements
- Must reside in the Gatineau area in Quebec.
- Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
- Strong organizational and time management skills.
- Commitment to quality and attention to detail.
- Ability to work independently and collaboratively.
- Willingness to learn new tools and technologies.
- Eligibility for Reliability Security status; minimum five years’ residency in Canada.
- Experience working in a multicultural or multilingual environment.
- Familiarity with agile or other modern project management methodologies.
- Previous experience in a remote or hybrid work setting.