About the role
About the client
CONFIDENTIAL
Tasks/Responsibilities
The Junior System Administrator will be responsible for supporting an IT environment of approximately forty users, while administering Office 365/SharePoint, ensuring operational security, and contributing to the continuous improvement of systems and emerging BI initiatives.
MORE PRECISELY
- Provide level 1–2 technical support and resolve user requests
- Manage support tickets, document actions, and prioritize interventions
- Install, configure, and maintain workstations, printers, and AV equipment
- Train, support, and guide users in adopting IT tools
- Administer Office 365/SharePoint: accounts, groups, permissions, and policies
- Contribute to security best practices, updates, backups, and MFA
- Participate in employee onboarding/offboarding and prepare required equipment
- Support the implementation and optimization of systems and analytical tools
PROFILE
- 3+ years of experience as a versatile system administrator
- Experience with Windows environments, Office 365, SharePoint, and mobile devices
- Strong knowledge of IT security, backups, MFA, and compliance (asset)
- Ability to communicate, simplify concepts, and support less technical users
- Skill in writing clear procedures and structuring IT documentation
- Interest in business intelligence and analytical tools such as Power BI (asset)
- Proficiency in access management, permissions, and onboarding/offboarding processes
- Strong organizational skills, autonomy, and excellent customer service orientation
- College diploma in IT or equivalent
- Bilingualism (French required, English required)
About Delan
DELAN is a leading IT recruitment agency in the greater Montreal region and throughout Quebec, specializing in connecting candidates with permanent and contractual IT positions. With over 25 years of experience, DELAN offers personalized services to both candidates and employers, ensuring a tailored approach to meet career objectives and optimize the talent acquisition process.
About the role
About the client
CONFIDENTIAL
Tasks/Responsibilities
The Junior System Administrator will be responsible for supporting an IT environment of approximately forty users, while administering Office 365/SharePoint, ensuring operational security, and contributing to the continuous improvement of systems and emerging BI initiatives.
MORE PRECISELY
- Provide level 1–2 technical support and resolve user requests
- Manage support tickets, document actions, and prioritize interventions
- Install, configure, and maintain workstations, printers, and AV equipment
- Train, support, and guide users in adopting IT tools
- Administer Office 365/SharePoint: accounts, groups, permissions, and policies
- Contribute to security best practices, updates, backups, and MFA
- Participate in employee onboarding/offboarding and prepare required equipment
- Support the implementation and optimization of systems and analytical tools
PROFILE
- 3+ years of experience as a versatile system administrator
- Experience with Windows environments, Office 365, SharePoint, and mobile devices
- Strong knowledge of IT security, backups, MFA, and compliance (asset)
- Ability to communicate, simplify concepts, and support less technical users
- Skill in writing clear procedures and structuring IT documentation
- Interest in business intelligence and analytical tools such as Power BI (asset)
- Proficiency in access management, permissions, and onboarding/offboarding processes
- Strong organizational skills, autonomy, and excellent customer service orientation
- College diploma in IT or equivalent
- Bilingualism (French required, English required)
About Delan
DELAN is a leading IT recruitment agency in the greater Montreal region and throughout Quebec, specializing in connecting candidates with permanent and contractual IT positions. With over 25 years of experience, DELAN offers personalized services to both candidates and employers, ensuring a tailored approach to meet career objectives and optimize the talent acquisition process.