Who We Are The Sunnybrook Centre for Injury Prevention (CFIP) was the first of its kind in Canada when it opened within the Tory Trauma Program in 1986. Every year, more than 3,500 people benefit from injury prevention programs aimed at reducing the risk, severity and recurrence of traumatic injury. We deliver prevention education and care to vulnerable populations, including traumatically injured patients (e.g., P.A.R.T.Y. Program, BRAVE, STOP THE BLEED®; please see: sunnybrook.ca/preventinjury for program descriptions). In partnership with internal and community providers, CFIP leads through innovation, discovery, teaching, caring, and advocating in injury prevention.

Joining our team means joining a community of people who believe in health, safety, and equity — and who are committed to helping individuals and communities flourish. The CFIP offers an exciting opportunity to grow your career while inventing the future of prevention for those most vulnerable to traumatic injury.

About The Job The Administrative Coordinator is an integral member of the CFIP’s high-performing team. In this role, you will combine strong organizational skills with excellent people skills. You will be the first point of contact for many program participants, community partners, and internal stakeholders - so we’re looking for someone who enjoys working with people, communicates clearly and warmly, and is motivated by supporting health and safety in our community. Responsibilities include program registration and coordination, on-site program/event support, coordination of payments and receivables, data collection and report preparation, program membership platform oversight, equipment coordination, and day-to-day operational support of the CFIP.

Community & Communication What you will get to do:

• Serve as a welcoming and professional first point of contact for participants, families, instructors, and community partners
• Provide excellent customer service, ensuring all interactions reflect CFIP’s values of care, equity, and respect
• Communicate clearly and supportively in person, by phone, and online

Operations

• Schedule program activities and resources
• Ensure room bookings are maintained for all program requirements throughout the year
• Coordinate project management, scheduling, invoicing, disbursements, purchasing, and POS systems
• Provide program A/V and technical support
• Coordinate P.A.R.T.Y. Program Membership platform (Wild Apricot)
• Prepare rooms and spaces for training sessions and meetings
• Troubleshoot program interruptions/functions

Data Collection And Reporting

• Create and maintain accurate records and data/metrics of program activities
• Track program events, participation, and outcomes
• Maintain CFIP administrative data collection platform (Smartsheet)

Quality Improvement

• Collaborate with program staff to identify opportunities for growth and innovation
• Suggest improvements in workflow, communication, and participant experience
• Contribute to evaluation and equity-driven quality improvement initiatives

Equipment & Systems

• Maintain program equipment and advise on repair, upgrades, or replacement
• Ensure all supplies and technical equipment are in working order
• Coordinate with IT and facilities for support requests

Leadership & Professional Growth

• Support CFIP and Corporate Strategic Plan
• Work collaboratively with educators, facilitators, and subject matter experts to operationalize curricula
• Contribute to policies, procedures, and practices
• Stay current in professional skills

Qualifications/Skills You Will Need

• Undergraduate degree or diploma, preferably in a technical, educational, communications, or healthcare-related field
• Experience with A/V equipment and virtual platforms (Zoom, Teams, etc.)
• Experience in project management, scheduling, invoicing, disbursements, purchasing, and POS systems
• Familiarity with website/membership platform maintenance is an asset
• Strong computer skills: PowerPoint, Word, Excel, Formstack, Survey Monkey, WordPress, Canva, Adobe Acrobat, Zoom, Smartsheet, WildApricot
• Excellent communication and customer service skills - you enjoy working with people and making them feel supported
• Community orientation with a commitment to equity, health, and safety
• Ability to function independently and collaboratively within a team
• Strong organizational and problem-solving skills

Flexible work location with specific requirements to be on-site for program/event days. The location and/or details in the job posting may change depending on operational needs.

Sunnybrook is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please indicate this on your Internal Application/Transfer Form.