Multi-Task Station Agent
About the role
Part-time casual position limited to 6.5 months
LOCATION
Vancouver, BC
EMPLOYMENT LEVEL
Direct entry
FUNCTION
Airport Staff
WORKING TIME
Part time
SALARY
Salary Range:$22.33 - $44.67 CAD per hour
PUBLISHING DATE
03-12-2026
APPLICATION DEADLINE
03-26-2026
Can you juggle check-ins, ticketing, boarding, and customer care, all while ensuring smooth departures? Do you thrive in a fast-paced environment where every day brings something new?
If so, this dynamic role is made for you! Join us and be the key to seamless travel experiences. now and take off with us!
**Start date:**April 6th, 2026
TASKS
As the Multi-Task Station Agent, you will perform the following duties:
Provide customer care and sales-information to customers (incl. Miles & More customers)
Calculating and issuing tickets incl. re-issues
Issuing of PEVs
To process refunds, TODs, replacement documents and excess luggage
Carry out all check-in procedures
Carry out boarding incl. gate-closing tasks
File passenger irregularity reports
Issue Weight and Balance documents
Carry out post flight duties
Ensure necessary communication with relevant departments
Coordination and supervision of all aspects of the workflow on the apron
To carry out last minute changes
Provide assistance to passengers with special needs
Focus on generating and increasing ancillary revenues in all areas
Assist with admin. tasks
Carry out all gate related task
- Participation in other duties as assigned
BEHIND THE SCENES
Our Purpose
The Lufthansa Group connects people, cultures, and economies in a sustainable way.
Our Purpose
Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive
Join us!
REQUIREMENTS
To thrive in this role, we value a combination of the following requirements:
Intermediate school qualification (e.g. GCSE-level) and completed
Vocational training in the commercial field or service industry
Numeracy skills
English fluent, both spoken and written
German desirable
Driving license
PC-skills preferred
Ability to make ad-hoc decisions
Suitability for shift work and ability to work under pressure
Ability to deal with conflict
Social skills
Team player
Well-groomed appearance
Poss. psychological aptitude test
No permanently assigned workstation
Weather factors and noise pollution
Lifting of luggage up to 23kg
- CV/Resume and Cover Letter required
- Company will not provide relocation assistance
- Candidates MUST have a valid work permit for Canada and preferably be residing in Vancouver
COMPANY
About Deutsche Lufthansa AG
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. With approx. 100,000 employees, the Lufthansa Group generated revenue of EUR 37,581m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.
About Deutsche Lufthansa AG
Die Deutsche Lufthansa AG mit Sitz in Köln ist einer der größten, weltweit agierenden Konzerne in der zivilen Luftfahrt. Der Konzern hat sich Mitte der 1990er Jahre aus der Linienfluggesellschaft mit der Marke Lufthansa entwickelt. Diese wird weiterhin von der Deutschen Lufthansa AG als Alleineigentümerin und zugleich Obergesellschaft des heutigen Konzerns betrieben, allerdings nur noch als reine Passagierlinienfluggesellschaft mit Frankfurt am Main als Heimatflughafen. Konzernintern wird diese größte Fluggesellschaft in Deutschland als Lufthansa Passage Airlines bezeichnet. Das Luftfrachtgeschäft wurde 1994 der Tochtergesellschaft Lufthansa Cargo AG, die Luftfahrzeug-Instandhaltung der Lufthansa Technik AG (LHT) übertragen. Das Catering wird von der ebenfalls konzerneigenen LSG Lufthansa Service Holding AG unter dem Markennamen LSG Sky Chefs betrieben. Die Deutsche Lufthansa AG ist Initiatorin und Gründungsmitglied der Star Alliance, der weltweit größten Luftfahrt-Allianz.
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Multi-Task Station Agent
About the role
Part-time casual position limited to 6.5 months
LOCATION
Vancouver, BC
EMPLOYMENT LEVEL
Direct entry
FUNCTION
Airport Staff
WORKING TIME
Part time
SALARY
Salary Range:$22.33 - $44.67 CAD per hour
PUBLISHING DATE
03-12-2026
APPLICATION DEADLINE
03-26-2026
Can you juggle check-ins, ticketing, boarding, and customer care, all while ensuring smooth departures? Do you thrive in a fast-paced environment where every day brings something new?
If so, this dynamic role is made for you! Join us and be the key to seamless travel experiences. now and take off with us!
**Start date:**April 6th, 2026
TASKS
As the Multi-Task Station Agent, you will perform the following duties:
Provide customer care and sales-information to customers (incl. Miles & More customers)
Calculating and issuing tickets incl. re-issues
Issuing of PEVs
To process refunds, TODs, replacement documents and excess luggage
Carry out all check-in procedures
Carry out boarding incl. gate-closing tasks
File passenger irregularity reports
Issue Weight and Balance documents
Carry out post flight duties
Ensure necessary communication with relevant departments
Coordination and supervision of all aspects of the workflow on the apron
To carry out last minute changes
Provide assistance to passengers with special needs
Focus on generating and increasing ancillary revenues in all areas
Assist with admin. tasks
Carry out all gate related task
- Participation in other duties as assigned
BEHIND THE SCENES
Our Purpose
The Lufthansa Group connects people, cultures, and economies in a sustainable way.
Our Purpose
Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive
Join us!
REQUIREMENTS
To thrive in this role, we value a combination of the following requirements:
Intermediate school qualification (e.g. GCSE-level) and completed
Vocational training in the commercial field or service industry
Numeracy skills
English fluent, both spoken and written
German desirable
Driving license
PC-skills preferred
Ability to make ad-hoc decisions
Suitability for shift work and ability to work under pressure
Ability to deal with conflict
Social skills
Team player
Well-groomed appearance
Poss. psychological aptitude test
No permanently assigned workstation
Weather factors and noise pollution
Lifting of luggage up to 23kg
- CV/Resume and Cover Letter required
- Company will not provide relocation assistance
- Candidates MUST have a valid work permit for Canada and preferably be residing in Vancouver
COMPANY
About Deutsche Lufthansa AG
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. With approx. 100,000 employees, the Lufthansa Group generated revenue of EUR 37,581m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.
About Deutsche Lufthansa AG
Die Deutsche Lufthansa AG mit Sitz in Köln ist einer der größten, weltweit agierenden Konzerne in der zivilen Luftfahrt. Der Konzern hat sich Mitte der 1990er Jahre aus der Linienfluggesellschaft mit der Marke Lufthansa entwickelt. Diese wird weiterhin von der Deutschen Lufthansa AG als Alleineigentümerin und zugleich Obergesellschaft des heutigen Konzerns betrieben, allerdings nur noch als reine Passagierlinienfluggesellschaft mit Frankfurt am Main als Heimatflughafen. Konzernintern wird diese größte Fluggesellschaft in Deutschland als Lufthansa Passage Airlines bezeichnet. Das Luftfrachtgeschäft wurde 1994 der Tochtergesellschaft Lufthansa Cargo AG, die Luftfahrzeug-Instandhaltung der Lufthansa Technik AG (LHT) übertragen. Das Catering wird von der ebenfalls konzerneigenen LSG Lufthansa Service Holding AG unter dem Markennamen LSG Sky Chefs betrieben. Die Deutsche Lufthansa AG ist Initiatorin und Gründungsmitglied der Star Alliance, der weltweit größten Luftfahrt-Allianz.