Manager, Inpatient Paediatrics & Comfort Promise
About the role
Who We Are
As one of Canada's largest acute-care teaching hospitals, Children's Hospital at London Health Sciences Centre is a world-class hospital with the latest technology and the best practices, scientists and health professionals in Canada. For 100 years, Children's Hospital has been an integral part of the London community offering compassionate medical care for a population of greater than 2.5 million people, with more than 400,000 children, as well as those across the Southwestern Ontario region, and the world. Children's Hospital is a major centre for medical research and through collaborative partnerships with Western University and various educational institutions, health care professionals actively seek out training opportunities, acknowledging the chance to work alongside some of Canada's top medical scholars. With more than 15,000 staff, physicians, and residents, committed to 'Working together to shape the future of health,' this is your opportunity to work alongside a dedicated patient-centric paediatric health care team.
Located on the sixth floor of the B-tower, Inpatient Paediatrics consists of two wings, B6-100 & B6-200. B6 cares for children birth through age 17 and serves a large catchement area in Southwestern Ontario. With over 20 specialty services within this wide age span, staff on B6 draw from a unique body of nursing knowledge. This role is accountable for oversight of the B6-200 unit.
The Comfort Promise is a commitment to ensuring that every patient receives comfort and pain management during their medical care, specifically skin breaking procedures (i.e., Intravenous catheter insertion). It aims to minimize pain and anxiety associated with medical procedures through effective and compassionate strategies. This includes comfort positioning, distraction, the use of topical numbing cream, and sucrose/breastmilk if the child is less than 1 year old.
At the Children's Hospital at London Health Sciences Centre, the Comfort Promise includes:
- Evidence-based comfort and pain management techniques: Utilizing individualized comfort plans, distraction techniques, topical medication, positioning, sucrose and other tools to minimize pain and anxiety for all children visiting LHSC.
- Family involvement: Engaging families in the process to ensure a supportive environment while their child is receiving treatment.
- Comfort Promise bundles offered: Every patient. Every time.
Posting Period
August 12 - 25, 2025
Job Summary
What the Role is
Reporting to the Director, Children's & Women's - Acute and Oncology Inpatient and Outpatient Services & Nursing Resource Team, the Manager, Inpatient Paediatrics and Comfort Promise directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.
This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.
Qualifications
Who You Are
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills
What Skills Are Needed
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making
What You Will Bring with You
- Successful completion of a recognized baccalaureate degree program in a health care related discipline required
- Related post-graduate education preferred
- Current Certificate of Registration from a college recognized under the Regulated Health Professions Act
- Minimum of 3 to 5 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
- Previous clinical and/or management experience in acute care department preferred
- Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program
- Demonstrated clinical excellence experience including high quality and safe patient care and exceptional patient/family experiences
- Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
- Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)
- Demonstrated ability to attend work on a regular basis
Other Information
London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.
LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.
Submission Requirements (please submit as a PDF document)
- Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.
As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.
Immunization Requirements:
Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.
Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.
Manager, Inpatient Paediatrics & Comfort Promise
About the role
Who We Are
As one of Canada's largest acute-care teaching hospitals, Children's Hospital at London Health Sciences Centre is a world-class hospital with the latest technology and the best practices, scientists and health professionals in Canada. For 100 years, Children's Hospital has been an integral part of the London community offering compassionate medical care for a population of greater than 2.5 million people, with more than 400,000 children, as well as those across the Southwestern Ontario region, and the world. Children's Hospital is a major centre for medical research and through collaborative partnerships with Western University and various educational institutions, health care professionals actively seek out training opportunities, acknowledging the chance to work alongside some of Canada's top medical scholars. With more than 15,000 staff, physicians, and residents, committed to 'Working together to shape the future of health,' this is your opportunity to work alongside a dedicated patient-centric paediatric health care team.
Located on the sixth floor of the B-tower, Inpatient Paediatrics consists of two wings, B6-100 & B6-200. B6 cares for children birth through age 17 and serves a large catchement area in Southwestern Ontario. With over 20 specialty services within this wide age span, staff on B6 draw from a unique body of nursing knowledge. This role is accountable for oversight of the B6-200 unit.
The Comfort Promise is a commitment to ensuring that every patient receives comfort and pain management during their medical care, specifically skin breaking procedures (i.e., Intravenous catheter insertion). It aims to minimize pain and anxiety associated with medical procedures through effective and compassionate strategies. This includes comfort positioning, distraction, the use of topical numbing cream, and sucrose/breastmilk if the child is less than 1 year old.
At the Children's Hospital at London Health Sciences Centre, the Comfort Promise includes:
- Evidence-based comfort and pain management techniques: Utilizing individualized comfort plans, distraction techniques, topical medication, positioning, sucrose and other tools to minimize pain and anxiety for all children visiting LHSC.
- Family involvement: Engaging families in the process to ensure a supportive environment while their child is receiving treatment.
- Comfort Promise bundles offered: Every patient. Every time.
Posting Period
August 12 - 25, 2025
Job Summary
What the Role is
Reporting to the Director, Children's & Women's - Acute and Oncology Inpatient and Outpatient Services & Nursing Resource Team, the Manager, Inpatient Paediatrics and Comfort Promise directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.
This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.
Qualifications
Who You Are
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills
What Skills Are Needed
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making
What You Will Bring with You
- Successful completion of a recognized baccalaureate degree program in a health care related discipline required
- Related post-graduate education preferred
- Current Certificate of Registration from a college recognized under the Regulated Health Professions Act
- Minimum of 3 to 5 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
- Previous clinical and/or management experience in acute care department preferred
- Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program
- Demonstrated clinical excellence experience including high quality and safe patient care and exceptional patient/family experiences
- Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
- Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)
- Demonstrated ability to attend work on a regular basis
Other Information
London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.
LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.
Submission Requirements (please submit as a PDF document)
- Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.
As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.
Immunization Requirements:
Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.
Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.