Date Posted: November 25, 2025

Position Title: Youth Support Worker

Location: Tong Louie YMCA (14988 57 Ave, Surrey, BC V3S 7S6)

Term: Temporary, Full-Time

Hours: 35 hours per week

Shift: Monday-Friday (evenings and weekends depending on program needs)

Start Date: As soon as possible

End Date: December 31, 2026 (possibility of extension based on program funding)

Salary: $57,203.64 annually

Reports To: Supervisor, Youth Programs

Benefits:

• Competitive vacation and paid sick time

• Free YMCA Gym Membership+ Y@Home

• Generous employer-matched pension plan

• Eligibility for Extended Medical and Dental Benefits

• Training and Professional Development Opportunities

• Extensive Employee assistance program

• Reduced childcare rates and priority placement for YMCA Staff

• Be part of a charitable organization that positively impacts the community

• Some benefits may vary based on employment terms

Nature & Scope

The Youth Support Worker (YSW) provides vulnerable youth, leading up to and at critical academic transition points, with the community supports and life skill development they need for educational attainment and future success. Program delivery includes, but is not limited to, the development of youth-centered plans, facilitation of workshops, supportive counseling and the coordination of peer mentorship. The YSW uses an outreach model to meet youth within the community, at schools, local YMCA BC facilities or another appropriate site. The YSW is responsible for the effective planning, implementation, and evaluation of program services. The YSW carries out their duties in a professional manner and in accordance with all YMCA BC policies and procedures, standards of practice, health and safety standards, child protection standards and contractual, legal, and regulatory requirements.

Major Responsibilities**-** in this position, you will**:**

• Ensures a safe, comfortable and welcoming environment for participants.
• Collects information to confirm eligibility and completes participant intake and/or assessment to inform ongoing participant supports to reach participant and funder outcomes.
• Designs, implements, and evaluates youth-centered individual action plans, in-person services and workshops as per guidelines and funder mandates.
• Performs case management as per guidelines and funder mandates.
• Consults with social workers, school administration, other professionals, and family/natural supports when appropriate.
• Coordinates peer mentorships opportunities and relationships.
• Maintains knowledge of relevant services and community resources.
• Engages with schools, community agencies, and other organizations to maximize services and resources to participants.
• Adheres to all Risk Management and Occupational Health and Safety requirements including Work Alone Policy and Procedures and the Children, Youth and Vulnerable Adults Protection Policies and Procedures.
• Inputs data accurately and timely into program designated database systems
• Work within defined program budgets
• Maintain accurate participant files in accordance with funder and YMCA BC guidelines
• Collect demographic, output and outcome data for evaluation purposes and to inform and contribute to the development of funder and YMCA reports.

Qualification**-you bring:**

• Post-secondary degree/diploma in Child and Youth Care Counselling, Education, Social Work, Recreation Management, and or/ a combination of related education and experience.

• 2 years of experience working directly with vulnerable youth

• Experience in client intake and assessment, case management and workshop facilitation

• Experience within a team environment

• Non-Violent Crisis Intervention, Motivational Interviewing, Suicide Intervention Certification an asset

• Valid driver’s license and access to a vehicle required

• Working knowledge of issues/practices related to the social determents of health, youth development, individual assessment, case management, group work, group facilitation, program planning and outcome evaluation

• Working knowledge in culturally sensitive and trauma-informed practice, and strength-based approach

• Excellent organizational and time management skills

• Excellent communication, interpersonal, and team skills

• Working knowledge computer skills (Windows, Microsoft Teams, Office and Outlook)

• Experience working with youth 12-19

• Well developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with youth participants, staff and volunteers; excellent written communication skills

• Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity

• Access to a vehicle an asset

• Current Emergency First Aid and CPR-C with AED certificate

• Fluency in another language is an asset. Especially French.

• Successful candidate will be required to provide 3 satisfactory references

• Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

Application Process**-**ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself/Talent/Career Centre)

Application Deadline: Until filled

• Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

• If short-listed for a position: We will contact, you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.