Under general supervision, the Recruitment and Benefits Clerk is responsible for the provision of clerical and administrative support services to the Human Resource Consultants in the recruitment process as well as a wide range of information and services to employees, including new employee onboarding and orientation and the administration of Benefits for the Department. This position reviews troubleshoots and updates administrative departmental systems/processes.

The Recruitment and Benefits Clerk will maintain the Department’s shared mailbox, organizational charts, and tracking systems. They will support the HRC’s with the entire recruitment life cycle, running queries and reports, and provide support for special Department-wide HR projects and other clerical/administrative support as required.

On a cyclical 3-week schedule, the Recruitment and Benefits Clerk will provide a key role in mass Bus Operator recruitment efforts by reviewing applications, analyzing applicant history, coordinating communication for testing, interviews and documentation. Track recruitment outcomes and ensure candidates are guided through each step of the process. Facilitate onboarding by sharing relevant information, leading onboarding and HR orientation sessions and collaborating with internal departments to ensure a smooth transition for new hires.

This position also administers and coordinates Benefit’s and related information for the department, collaborates and works cooperatively with the HR Support team and City Benefits Team.

As the Recruitment and Benefits Clerk, your duties will include:

• Providing administrative support through the entire recruitment cycle, including administering mass testing and other recruitment related activities.
• Performing Health Plan Administrator functions for Departments by managing all health and Group Life plan applications for Departmental employees, corresponding directly with Manitoba Blue Cross and City Benefits and answering queries from employees.
• Entering information into the PeopleSoft Recruitment Module and maintaining data integrity.
• Maintaining Departmental shared mailbox, organizational charts and Recruitment/Job Descriptions and position management tracking spreadsheets.
• Providing a wide range of information and services to employees, including new employee onboarding and orientation, Group Life and health plan information.
• Creating, maintaining and updating Seniority lists and other reports.
• Other duties as assigned including but not limited to filing and maintaining file systems.

Your education and qualifications include:

• Post Secondary education in Office or Business Administration or the equivalent combination of education, training and experience.

• Two (2) years’ experience working in a related professional office setting performing HR related clerical duties as it relates to recruitment and / or benefits.

• Extensive experience providing administrative and clerical support including creating and maintaining tracking systems in a fast paced, dynamic work environment.

• Experience handling confidential and sensitive matters in a professional manner and exercise discretion in providing information to others.

• Experience reviewing and editing documents demonstrating strong attention to detail.

• Experience working with PeopleSoft or another related Human Resource Information System, preferably in a recruitment and benefits module.

• Strong organizational skills with the ability to prioritize and multi-task in a deadline driven environment.

• Excellent interpersonal ability to establish and maintain positive working relationships with supervisors, colleagues, employees, and external customers.

• Excellent customer service skills with the ability to provide effective service and respond to a variety of requests and inquiries in a professional and courteous manner.

• Strong analytical and problem-solving skills with the ability to interpret applicable collective agreements and legislation, as they relate to recruitment in unionized environments.

• Ability to demonstrate initiative and work with minimal direction using discretion, tact, and good judgment.

• Ability to work collaboratively within a team.

• Strong verbal communication skills with the ability to clearly and effectively communicate information to a variety of audiences.

• Strong written communication skills with the ability to effectively prepare and draft written correspondence and communication material.

• Knowledge of the application of seniority as per the terms of the applicable Collective Agreements for the purpose of ranking applicants would be preferred.

• Proficiency in MS Office (Word, Excel, Outlook).

• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

• Must be legally entitled to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check will be required from the successful candidate, at his/her expense prior to the effective start date in the position.

How to Apply