About the role
Job Description
Summary: The Site Administrator is responsible for providing administrative support to the site team and ensuring the efficient daily operations of the property. This role involves coordinating resident communications, assisting with administration, managing property-related documentation, and ensuring a high level of customer service for residents. The Site Administrator will support the Property Manager in maintaining smooth operations and enhancing resident satisfaction.
Salary Range: $50,000-52,000 per year
Resident Relations
What you’ll get to do:
Serve as the first point of contact for residents, addressing inquiries, resolving issues, and providing professional and courteous customer service. Handle resident complaints or requests and escalate to MRO when necessary.
Rent Collection Database
Maintain and update an accurate database for rent collection, ensuring all records are up to date and payment issues are addressed.
Work Order Management
Coordinate and manage work orders for maintenance and repairs, ensuring that all requests are documented, assigned, and followed up on in a timely manner. Ensure proper communication between residents, site team, and vendors.
Contractor Scheduling
Schedule and liaise with contractors for maintenance, repairs, and other necessary services. Ensure work is completed in a timely and satisfactory manner, and all relevant documentation is processed.
Property Inspections
Assist with property inspections, both routine and move-in/move-out. Document findings and communicate any necessary actions to management and site team.
Customer Service
Strive to maintain a high level of customer satisfaction, working closely with residents and Operations to ensure the needs of residents are met and fostering a sense of community.
Team Communication
Provide regular updates to the MRO on the status of operations, resident issues, and maintenance requests. Ensure clear communication with residents, contractors, and other stakeholders.
Other Duties
Assist with other operational tasks and projects as assigned, including special administrative or organizational initiatives.
Who You Are
Diploma in Business Administration or related field 2-5 years in property management or administrative role Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively. Excellent written and verbal communication skills with a customer-focused approach. Proficiency in property management software and Microsoft Office. Strong problem-solving skills and ability to handle resident concerns with professionalism and efficiency. Ability to work independently, as well as part of a team, with a strong focus on achieving team goals.
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
Not the right fit? Search for Site Administrator jobs in Etobicoke, Ontario, Canada
About Greenwin Corp.
Since 1948, Greenwin has earned a reputation as one of Canada’s leading providers of rental apartments for all people. Today, we are among our country’s largest privately owned, full-service property management and development firms.
By investing in the people and places we serve, we build and manage exceptional, inclusive rental housing communities that stand the test of time.
At our core, we’re not just about creating financial value. We look at each asset as our own. This fuels our ability to develop lasting relationships with stakeholders; decades-long partnerships that are based on transparency and trust.
- We put people first by creating a culture where everyone feels a sense of trust and belonging
- We exceed the expectations of our clients, partners and tenants by making responsible, transparent, data-driven business decisions
- We challenge the status quo and find new ways to innovate to create shared value for all
- We get the job done right the first time around and prepare our properties to stand the test of time for generations to come
As community leaders, fervent philanthropists and development visionaries, Greenwin continues to change the face of urban Canada, operating on a time-tested foundation of innovation, transparency and hands-on involvement that’s rooted in an enduring family heritage.
Similar Jobs
About the role
Job Description
Summary: The Site Administrator is responsible for providing administrative support to the site team and ensuring the efficient daily operations of the property. This role involves coordinating resident communications, assisting with administration, managing property-related documentation, and ensuring a high level of customer service for residents. The Site Administrator will support the Property Manager in maintaining smooth operations and enhancing resident satisfaction.
Salary Range: $50,000-52,000 per year
Resident Relations
What you’ll get to do:
Serve as the first point of contact for residents, addressing inquiries, resolving issues, and providing professional and courteous customer service. Handle resident complaints or requests and escalate to MRO when necessary.
Rent Collection Database
Maintain and update an accurate database for rent collection, ensuring all records are up to date and payment issues are addressed.
Work Order Management
Coordinate and manage work orders for maintenance and repairs, ensuring that all requests are documented, assigned, and followed up on in a timely manner. Ensure proper communication between residents, site team, and vendors.
Contractor Scheduling
Schedule and liaise with contractors for maintenance, repairs, and other necessary services. Ensure work is completed in a timely and satisfactory manner, and all relevant documentation is processed.
Property Inspections
Assist with property inspections, both routine and move-in/move-out. Document findings and communicate any necessary actions to management and site team.
Customer Service
Strive to maintain a high level of customer satisfaction, working closely with residents and Operations to ensure the needs of residents are met and fostering a sense of community.
Team Communication
Provide regular updates to the MRO on the status of operations, resident issues, and maintenance requests. Ensure clear communication with residents, contractors, and other stakeholders.
Other Duties
Assist with other operational tasks and projects as assigned, including special administrative or organizational initiatives.
Who You Are
Diploma in Business Administration or related field 2-5 years in property management or administrative role Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively. Excellent written and verbal communication skills with a customer-focused approach. Proficiency in property management software and Microsoft Office. Strong problem-solving skills and ability to handle resident concerns with professionalism and efficiency. Ability to work independently, as well as part of a team, with a strong focus on achieving team goals.
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
Not the right fit? Search for Site Administrator jobs in Etobicoke, Ontario, Canada
About Greenwin Corp.
Since 1948, Greenwin has earned a reputation as one of Canada’s leading providers of rental apartments for all people. Today, we are among our country’s largest privately owned, full-service property management and development firms.
By investing in the people and places we serve, we build and manage exceptional, inclusive rental housing communities that stand the test of time.
At our core, we’re not just about creating financial value. We look at each asset as our own. This fuels our ability to develop lasting relationships with stakeholders; decades-long partnerships that are based on transparency and trust.
- We put people first by creating a culture where everyone feels a sense of trust and belonging
- We exceed the expectations of our clients, partners and tenants by making responsible, transparent, data-driven business decisions
- We challenge the status quo and find new ways to innovate to create shared value for all
- We get the job done right the first time around and prepare our properties to stand the test of time for generations to come
As community leaders, fervent philanthropists and development visionaries, Greenwin continues to change the face of urban Canada, operating on a time-tested foundation of innovation, transparency and hands-on involvement that’s rooted in an enduring family heritage.