About the Role

HUB International is seeking a detail-oriented and proactive Operations Licensing Specialist to join our Ontario Operations team. In this role, you will be the go-to expert for RIBO licensing compliance across our Ontario brokerage and will lead Learning & Development initiatives to support colleagues’ professional growth. You will also play a key role in supporting platform administration and new hire onboarding.

Key Responsibilities

• Manage end-to-end RIBO licensing for all Ontario-licensed brokers, including renewals, registrations, reinstatements, and compliance with the August 31st renewal deadline.
• Guide new hires through RIBO course options (self-study or bootcamp), exam requirements, and license registration processes.
• Maintain and manage the RIBO CE Tracker; distribute CE reports to colleagues ahead of renewal periods and ensure all 8 CE hours are completed using accredited resources.
• Coordinate and prepare for RIBO audits, including all preparatory work and scheduling meetings with the Principal Broker, Deputy PB, and Legal teams.
• Lead and manage out-of-province licensing audits and support licensing administrators in Quebec and Canada West.
• Administer Learning & Development programs, including managing the tuition reimbursement program, processing designation bonuses, and tracking course completions in Workday.
• Manage organizational memberships with IBAO and IIC, including renewals, roster updates, and registering colleagues for CIP courses.
• Administer key platforms including Certificate Exchange, CGI/DASH, and Oracle – managing access, conducting audits, and providing colleague support.
• Support the Talent Team by managing new hire onboarding activities, including RIBO Smartsheet updates, Welcome and Training emails, and 30-day training surveys.
• Prepare and deliver internal communications including Huddle slides, Broker Standards sessions, and Compliance Month content related to licensing and education updates.
• Perform additional ad hoc duties as assigned.

What We’re Looking For

• Hybrid Role
• RIBO licensed
• Strong knowledge of RIBO licensing regulations and Ontario insurance industry requirements
• Excellent organizational skills with the ability to manage multiple deadlines and stakeholders simultaneously
• Experience in Learning & Development administration or a similar coordination role
• Proficiency with platforms such as Workday, Smartsheet and Microsoft Teams
• Strong written and verbal communication skills; comfortable presenting to groups
• Collaborative team player who can also work independently and take initiative

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

-**Work-Life Balance:**Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. -**Professional Growth:**Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. -**Industry Support:**Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.

-Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are..

The expected salary range for this position is $60,000 to $70,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are m

Department Business OperationsRequired Experience: 2-5 years of relevant experienceRequired Travel: Negligible

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