About the role
**Job Title:**Mobile Supervisor
Job Description
**Position:**Mobile Supervisor
**Department:**Mobile Division
Report to Operations Manager
**Manage:**Nil
Portfolio Focus:
- Overseeing mobile patrol operations,
- Ensuring the safety and security of our clients’ properties
- Lead and support a team of mobile security officers,
- Maintaining high standards of performance and client satisfaction.
**Key Responsibilities:**Operations (40%):
- Conduct regular patrols to ensure client properties’ safety and security
- Respond promptly to incidents, alarms, and emergencies, coordinating with local law enforcement and emergency services
- Assist dispatch in covering shifts and responding to alarms when needed
- Maintain accurate daily activity, incident, patrol, and audit reports
- Ensure adherence to company policies and regulatory requirements
- Assist in creating and implementing security protocols
Team Management and Building (30%):
- Lead and guide a team of mobile security officers, providing training, feedback, and support
- Foster teamwork and morale among staff
- Address client concerns and meet their security needs
- Participate in industry training and development
- Conduct guard performance reviews and implement corrective actions
Fleet Maintenance (15%):
- Conduct vehicle and equipment inspections and audits
- Maintain the Lighthouse application and reviews
- Schedule mobile team shifts
Quality Assurance (15%):
- Identify and address potential risks, ensuring compliance with security protocols
- Identify and mitigate security risks during site inspections
**Knowledge, Skills, Experience and Education:**Qualifications:
- Minimum of 2 years of experience in security, law enforcement, or a related field, with at least 1 year in a supervisory role.
- Valid security license and driver’s license with a clean driving record.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations calmly and effectively.
- Proficient in report writing and basic computer applications.
- High level of integrity and professionalism.
- Flexibility to work various shifts, including nights, weekends, and holidays.
Physical Requirements:
- Ability to stand, walk, and drive for extended periods.
- Capability to respond to emergencies quickly and efficiently.
About Guardteck Security
Guardteck Security is a BC owned and operated security firm providing professional security services throughout Canada. Founded over 15 years ago on the belief that “Everything and Everyone Matters”, Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us!
Enjoy access to training and work opportunities in the many sectors Guardteck services, as well as employee perks that show our employees that we value their service and are continually looking for new ways to improve your experience with the company.
Gteck Advanced Technology is Guardteck's sister company based in Ontario, which has served its clientele for more than 40 years, designing, installing, and servicing the most reliable and technologically advanced end-to-end electronic security systems available on the market, covering all sectors of commerce and industry.
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About the role
**Job Title:**Mobile Supervisor
Job Description
**Position:**Mobile Supervisor
**Department:**Mobile Division
Report to Operations Manager
**Manage:**Nil
Portfolio Focus:
- Overseeing mobile patrol operations,
- Ensuring the safety and security of our clients’ properties
- Lead and support a team of mobile security officers,
- Maintaining high standards of performance and client satisfaction.
**Key Responsibilities:**Operations (40%):
- Conduct regular patrols to ensure client properties’ safety and security
- Respond promptly to incidents, alarms, and emergencies, coordinating with local law enforcement and emergency services
- Assist dispatch in covering shifts and responding to alarms when needed
- Maintain accurate daily activity, incident, patrol, and audit reports
- Ensure adherence to company policies and regulatory requirements
- Assist in creating and implementing security protocols
Team Management and Building (30%):
- Lead and guide a team of mobile security officers, providing training, feedback, and support
- Foster teamwork and morale among staff
- Address client concerns and meet their security needs
- Participate in industry training and development
- Conduct guard performance reviews and implement corrective actions
Fleet Maintenance (15%):
- Conduct vehicle and equipment inspections and audits
- Maintain the Lighthouse application and reviews
- Schedule mobile team shifts
Quality Assurance (15%):
- Identify and address potential risks, ensuring compliance with security protocols
- Identify and mitigate security risks during site inspections
**Knowledge, Skills, Experience and Education:**Qualifications:
- Minimum of 2 years of experience in security, law enforcement, or a related field, with at least 1 year in a supervisory role.
- Valid security license and driver’s license with a clean driving record.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations calmly and effectively.
- Proficient in report writing and basic computer applications.
- High level of integrity and professionalism.
- Flexibility to work various shifts, including nights, weekends, and holidays.
Physical Requirements:
- Ability to stand, walk, and drive for extended periods.
- Capability to respond to emergencies quickly and efficiently.
About Guardteck Security
Guardteck Security is a BC owned and operated security firm providing professional security services throughout Canada. Founded over 15 years ago on the belief that “Everything and Everyone Matters”, Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us!
Enjoy access to training and work opportunities in the many sectors Guardteck services, as well as employee perks that show our employees that we value their service and are continually looking for new ways to improve your experience with the company.
Gteck Advanced Technology is Guardteck's sister company based in Ontario, which has served its clientele for more than 40 years, designing, installing, and servicing the most reliable and technologically advanced end-to-end electronic security systems available on the market, covering all sectors of commerce and industry.