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Customer Service Associate (West)
Job Family: Supply Chain/Logistics/Customer Service
Business Unit: SBU North America
Location:
EDMONTON, AB, AB, CA, T5S 2T7
DLF Canada Inc., North America SBU is currently recruiting for a Customer Service Associate for our Western Canada Business Unit located in Edmonton, Alberta. DLF Group is the world leader in the development and sale of high-quality grass seeds for the agricultural and (professional) lawn market. By continuously developing new innovative varieties and products, and with a strong focus on quality and reliability, DLF Group offers demonstrable value to the business of their customers and other relationships.
DLF North America SBU is one of our four Strategic Business Units. DLF employees are characterized by a high level of competency, passion, and commitment. Together with an entrepreneurial mindset and a flat organization, this contributes to DLF’s unique agility.
Come grow with DLF!
Explore DLF More: https://dlf.com (Global) & https://ca.dlf.com (Canada)
Essential Duties And Responsibilities: This job is responsible for creating an environment of good customer service through actions. This includes ensuring customer orders are processed accurately and efficiently, ensure interactions are dealt with in a professional manner and maintain a positive, friendly work ethic within a team environment. Strong data entry skills and a working knowledge of the Microsoft platform is required. Balance the needs of internal/external customers and the business unit administrative requirements.
- Customer Service activities for our Retail Division -ensure “total customer satisfaction”
- Order entry processing activities
- Creating blend sheets
- Posting Blend sheets
- Invoicing
- Accounts Receivables activities – invoicing, credit memo processing as needed
- Assist sales team activities -quotes, pricing, and availability
- Tracking Shipments
- Accounts Payable activities as needed
- Support other team members
Qualifications:
- 2 plus years of office/administrative experience in agricultural sales-related business, seed experience preferred
- Post-secondary education in office, business related programs
- Accounting experience an asset
- Excellent verbal, written, listening and interpersonal communication skills.
- Strong organizational, multi-tasking, prioritization skills with attention to detail.
- Ability to manage multiple concurrent projects
- Proficiency with Microsoft Office – Excel & Word
- Navision software experience an asset
Compensation And Benefits: This position comes with a competitive compensation plan that includes a base salary, benefits, Group RRSP option with company matching program. Compensation will be based on experience. Parking is free.
Why work for DLF? We do good things! Grass is more than just a pretty sight – it helps fight climate change by trapping carbon and preventing soil erosion, making it a vital ally in preserving the environment. Grass acts as a natural filter, purifying water and improving air quality, while also providing essential habitats for diverse wildlife, showcasing its crucial role in supporting biodiversity and sustaining ecosystems. Grass feeds animals. Grass produces oxygen. Grass provides beauty. Just a few reasons.... and many more! Check us out!
Ready to make an impact? We invite you to come and grow with us!
If you meet the above qualifications and are interested in joining our DLF team, please apply to the role on our careers page. https://careers.dlf.com under the North America division.
We thank all applicants who apply, but only those applicants selected for an interview will be contacted.
DLF is an equal opportunity employer. We celebrate diversity and are committed to
creating an inclusive and accessible environment for all employees. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection, and placement process. Alternate formats available upon request.
Apply now »
Find Similar Jobs: North America
About DLF - BV
DLF is gespecialiseerd op het gebied van de veredeling en productie van zaden van gras, klaver, luzerne en voederbieten. Naast deze producten worden ook zaden van groenbemestingsgewassen verkocht. DLF is wereldmarktleider met een marktaandeel van 25% en werkt met uiterst moderne research & development faciliteiten voor de veredeling en beproeving van nieuwe rassen van voeder- en recreatiegrassen.
Seeds & Science Wanneer je zaad van DLF gebruikt, heb je de wetenschap aan je zijde. De onderzoekers zijn de kern van ons bedrijf. Wereldwijd zijn onze mensen van Research en Development (R&D) elke dag bezig met het ontwikkelen van nieuwe rassen van topkwaliteit. Wij onderzoeken en beproeven continu diverse grassoorten. Hiermee realiseren wij gras met een nog betere kwaliteit in de toekomst.
Meer dan 100 jaar ervaring DLF BV bestaat al meer dan 100 jaar en maakt sinds 2003 deel uit van het Deense DLF (Danske Landboforeningers Frøforsyning), de wereldmarktleider in graszaden met vestigingen over de hele wereld. Op het gebied van de veredeling van nieuwe grasrassen wordt nauw samengewerkt met het Deense moederbedrijf. Middels veredeling en toepassing van moderne selectietechnieken, welke deels in het laboratorium worden uitgevoerd, werken we aan innovatieve producten voor de toekomst. Het resultaat van deze investeringen is een breed assortiment van toprassen voor de lokale en internationale markten. Kwaliteit speelt een cruciale rol binnen alle onderdelen van ons bedrijf. Een team van specialisten draagt binnen DLF zorg voor de uitvoering van alle activiteiten gericht op het handhaven van hoge kwaliteitsnormen voor zowel de producten als voor de interne en externe processen van het bedrijf.
Met meer dan 100 medewerkers opereert DLF BV in de Benelux vanuit twee verschillende vestigingen. DLF groep heeft wereldwijd 1.100 medewerkers in 15 landen en werken één op de tien medewerkers binnen R&D.
Top Benefits
About the role
Search by Keyword
Show More Options
Loading...
Job Family
All
Select How Often (in Days) To Receive An Alert: Create Alert
Select How Often (in Days) To Receive An Alert: Apply now »
Customer Service Associate (West)
Job Family: Supply Chain/Logistics/Customer Service
Business Unit: SBU North America
Location:
EDMONTON, AB, AB, CA, T5S 2T7
DLF Canada Inc., North America SBU is currently recruiting for a Customer Service Associate for our Western Canada Business Unit located in Edmonton, Alberta. DLF Group is the world leader in the development and sale of high-quality grass seeds for the agricultural and (professional) lawn market. By continuously developing new innovative varieties and products, and with a strong focus on quality and reliability, DLF Group offers demonstrable value to the business of their customers and other relationships.
DLF North America SBU is one of our four Strategic Business Units. DLF employees are characterized by a high level of competency, passion, and commitment. Together with an entrepreneurial mindset and a flat organization, this contributes to DLF’s unique agility.
Come grow with DLF!
Explore DLF More: https://dlf.com (Global) & https://ca.dlf.com (Canada)
Essential Duties And Responsibilities: This job is responsible for creating an environment of good customer service through actions. This includes ensuring customer orders are processed accurately and efficiently, ensure interactions are dealt with in a professional manner and maintain a positive, friendly work ethic within a team environment. Strong data entry skills and a working knowledge of the Microsoft platform is required. Balance the needs of internal/external customers and the business unit administrative requirements.
- Customer Service activities for our Retail Division -ensure “total customer satisfaction”
- Order entry processing activities
- Creating blend sheets
- Posting Blend sheets
- Invoicing
- Accounts Receivables activities – invoicing, credit memo processing as needed
- Assist sales team activities -quotes, pricing, and availability
- Tracking Shipments
- Accounts Payable activities as needed
- Support other team members
Qualifications:
- 2 plus years of office/administrative experience in agricultural sales-related business, seed experience preferred
- Post-secondary education in office, business related programs
- Accounting experience an asset
- Excellent verbal, written, listening and interpersonal communication skills.
- Strong organizational, multi-tasking, prioritization skills with attention to detail.
- Ability to manage multiple concurrent projects
- Proficiency with Microsoft Office – Excel & Word
- Navision software experience an asset
Compensation And Benefits: This position comes with a competitive compensation plan that includes a base salary, benefits, Group RRSP option with company matching program. Compensation will be based on experience. Parking is free.
Why work for DLF? We do good things! Grass is more than just a pretty sight – it helps fight climate change by trapping carbon and preventing soil erosion, making it a vital ally in preserving the environment. Grass acts as a natural filter, purifying water and improving air quality, while also providing essential habitats for diverse wildlife, showcasing its crucial role in supporting biodiversity and sustaining ecosystems. Grass feeds animals. Grass produces oxygen. Grass provides beauty. Just a few reasons.... and many more! Check us out!
Ready to make an impact? We invite you to come and grow with us!
If you meet the above qualifications and are interested in joining our DLF team, please apply to the role on our careers page. https://careers.dlf.com under the North America division.
We thank all applicants who apply, but only those applicants selected for an interview will be contacted.
DLF is an equal opportunity employer. We celebrate diversity and are committed to
creating an inclusive and accessible environment for all employees. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection, and placement process. Alternate formats available upon request.
Apply now »
Find Similar Jobs: North America
About DLF - BV
DLF is gespecialiseerd op het gebied van de veredeling en productie van zaden van gras, klaver, luzerne en voederbieten. Naast deze producten worden ook zaden van groenbemestingsgewassen verkocht. DLF is wereldmarktleider met een marktaandeel van 25% en werkt met uiterst moderne research & development faciliteiten voor de veredeling en beproeving van nieuwe rassen van voeder- en recreatiegrassen.
Seeds & Science Wanneer je zaad van DLF gebruikt, heb je de wetenschap aan je zijde. De onderzoekers zijn de kern van ons bedrijf. Wereldwijd zijn onze mensen van Research en Development (R&D) elke dag bezig met het ontwikkelen van nieuwe rassen van topkwaliteit. Wij onderzoeken en beproeven continu diverse grassoorten. Hiermee realiseren wij gras met een nog betere kwaliteit in de toekomst.
Meer dan 100 jaar ervaring DLF BV bestaat al meer dan 100 jaar en maakt sinds 2003 deel uit van het Deense DLF (Danske Landboforeningers Frøforsyning), de wereldmarktleider in graszaden met vestigingen over de hele wereld. Op het gebied van de veredeling van nieuwe grasrassen wordt nauw samengewerkt met het Deense moederbedrijf. Middels veredeling en toepassing van moderne selectietechnieken, welke deels in het laboratorium worden uitgevoerd, werken we aan innovatieve producten voor de toekomst. Het resultaat van deze investeringen is een breed assortiment van toprassen voor de lokale en internationale markten. Kwaliteit speelt een cruciale rol binnen alle onderdelen van ons bedrijf. Een team van specialisten draagt binnen DLF zorg voor de uitvoering van alle activiteiten gericht op het handhaven van hoge kwaliteitsnormen voor zowel de producten als voor de interne en externe processen van het bedrijf.
Met meer dan 100 medewerkers opereert DLF BV in de Benelux vanuit twee verschillende vestigingen. DLF groep heeft wereldwijd 1.100 medewerkers in 15 landen en werken één op de tien medewerkers binnen R&D.