About the role
The National Field Manager leads, coaches, and develops a remote team of Senior Territory Managers and Territory Managers responsible for driving sales, increasing category share, and elevating brand presence across Canada. This includes big-box retailers and independent dealers. The role ensures flawless field execution, fosters strong retailer relationships, and partners with senior leadership to achieve national sales and operational goals. The manager will serve as the primary expert in retail field operations, team leadership, and strategic execution. This role will serve as the main point of contact for the client team.
Field Operations & Execution
- Lead and manage national field operations for consumer electronics programs across retail locations.
- Ensure consistent execution of merchandising, compliance, promotional campaigns, and in-store standards.
- Develop and implement operational strategies to improve field efficiency and program performance.
- Monitor KPIs, sales metrics, staffing levels, and operational results to ensure targets are achieved.
- Conduct regular field visits, market audits, and business reviews to maintain quality standards.
Leadership & Team Management
- Recruit, coach, develop, and performance manage Regional Managers, Field Managers, and field teams.
- Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
- Provide ongoing coaching and support to improve leadership capability and sales effectiveness.
- Manage scheduling, workforce planning, and staffing strategies to support business demands.
Client & Stakeholder Management
- Serve as a key point of contact for internal stakeholders and external clients.
- Build and maintain strong relationships with retail partners and consumer electronics manufacturers.
- Present business updates, operational insights, and performance reports to senior leadership and clients.
- Collaborate cross-functionally with recruiting, training, operations, and HR teams.
Training & Development
- Ensure all field employees are properly trained on product knowledge, sales techniques, compliance, and operational procedures.
- Partner with training teams to develop onboarding and continuous learning initiatives.
- Support rollout of new consumer electronics products, promotions, and retail initiatives.
Reporting & Analytics
- Analyze sales trends, operational data, and market performance to identify opportunities and risks.
- Prepare and deliver weekly/monthly business reports and leadership summaries.
- Utilize reporting tools and dashboards to drive informed decision-making.
Qualifications
- Bachelor’s degree in Business, Marketing, Retail Management, or related field preferred.
- 5+ years of experience in field management, retail operations, or consumer electronics.
- 3+ years of leadership experience managing multi-region or national teams.
- Strong understanding of retail execution, merchandising, and sales operations.
- Proven ability to lead remote teams and manage large-scale field programs.
- Excellent communication, organizational, and presentation skills.
- Strong analytical and problem-solving abilities.
- Proficiency with Microsoft Office, reporting tools, and CRM systems.
- Ability to travel nationally as required.
Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
AI and Automated Decision-Making Notice
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.
For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Not the right fit? Search for National Field Manager jobs in Mississauga, ON
About Premium Retail Services
We work across the U.S. and Canada to help brands build winning strategies in stores and beyond. We're approved, preferred, and winning sales in more retail channels than anyone. We leverage teams of product experts to train retail associates and engage customers, making tailored recommendations and closing sales.
When you work with Premium, you gain a collaborative and accessible partner focused on finding new opportunities to maximize ROI. Our commitment to partnership has driven consistent growth for nearly 40 years. Much has changed about how we shop since 1985, but Premium remains the same values-driven organization.
Nous travaillons à travers les États-Unis et le Canada pour aider les marques à élaborer des stratégies gagnantes en magasin et plus loin encore. Nous sommes approuvés, préférés et remportons des ventes dans plus de canaux de vente au détail que quiconque. Nous misons sur des équipes d'experts en produits pour former les associés de vente au détail et engager les clients, en faisant des recommandations personnalisées et en concluant des ventes.
Lorsque vous travaillez avec Premium, vous obtenez un partenaire collaboratif et accessible axé sur la recherche de nouvelles opportunités pour maximiser le retour sur investissement. Notre engagement envers le partenariat a entraîné une croissance constante depuis près de 40 ans. Beaucoup de choses ont changé dans notre façon de faire des achats depuis 1985, mais Premium demeure une organisation axée sur les valeurs d’excellence.
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About the role
The National Field Manager leads, coaches, and develops a remote team of Senior Territory Managers and Territory Managers responsible for driving sales, increasing category share, and elevating brand presence across Canada. This includes big-box retailers and independent dealers. The role ensures flawless field execution, fosters strong retailer relationships, and partners with senior leadership to achieve national sales and operational goals. The manager will serve as the primary expert in retail field operations, team leadership, and strategic execution. This role will serve as the main point of contact for the client team.
Field Operations & Execution
- Lead and manage national field operations for consumer electronics programs across retail locations.
- Ensure consistent execution of merchandising, compliance, promotional campaigns, and in-store standards.
- Develop and implement operational strategies to improve field efficiency and program performance.
- Monitor KPIs, sales metrics, staffing levels, and operational results to ensure targets are achieved.
- Conduct regular field visits, market audits, and business reviews to maintain quality standards.
Leadership & Team Management
- Recruit, coach, develop, and performance manage Regional Managers, Field Managers, and field teams.
- Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
- Provide ongoing coaching and support to improve leadership capability and sales effectiveness.
- Manage scheduling, workforce planning, and staffing strategies to support business demands.
Client & Stakeholder Management
- Serve as a key point of contact for internal stakeholders and external clients.
- Build and maintain strong relationships with retail partners and consumer electronics manufacturers.
- Present business updates, operational insights, and performance reports to senior leadership and clients.
- Collaborate cross-functionally with recruiting, training, operations, and HR teams.
Training & Development
- Ensure all field employees are properly trained on product knowledge, sales techniques, compliance, and operational procedures.
- Partner with training teams to develop onboarding and continuous learning initiatives.
- Support rollout of new consumer electronics products, promotions, and retail initiatives.
Reporting & Analytics
- Analyze sales trends, operational data, and market performance to identify opportunities and risks.
- Prepare and deliver weekly/monthly business reports and leadership summaries.
- Utilize reporting tools and dashboards to drive informed decision-making.
Qualifications
- Bachelor’s degree in Business, Marketing, Retail Management, or related field preferred.
- 5+ years of experience in field management, retail operations, or consumer electronics.
- 3+ years of leadership experience managing multi-region or national teams.
- Strong understanding of retail execution, merchandising, and sales operations.
- Proven ability to lead remote teams and manage large-scale field programs.
- Excellent communication, organizational, and presentation skills.
- Strong analytical and problem-solving abilities.
- Proficiency with Microsoft Office, reporting tools, and CRM systems.
- Ability to travel nationally as required.
Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
AI and Automated Decision-Making Notice
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.
For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Not the right fit? Search for National Field Manager jobs in Mississauga, ON
About Premium Retail Services
We work across the U.S. and Canada to help brands build winning strategies in stores and beyond. We're approved, preferred, and winning sales in more retail channels than anyone. We leverage teams of product experts to train retail associates and engage customers, making tailored recommendations and closing sales.
When you work with Premium, you gain a collaborative and accessible partner focused on finding new opportunities to maximize ROI. Our commitment to partnership has driven consistent growth for nearly 40 years. Much has changed about how we shop since 1985, but Premium remains the same values-driven organization.
Nous travaillons à travers les États-Unis et le Canada pour aider les marques à élaborer des stratégies gagnantes en magasin et plus loin encore. Nous sommes approuvés, préférés et remportons des ventes dans plus de canaux de vente au détail que quiconque. Nous misons sur des équipes d'experts en produits pour former les associés de vente au détail et engager les clients, en faisant des recommandations personnalisées et en concluant des ventes.
Lorsque vous travaillez avec Premium, vous obtenez un partenaire collaboratif et accessible axé sur la recherche de nouvelles opportunités pour maximiser le retour sur investissement. Notre engagement envers le partenariat a entraîné une croissance constante depuis près de 40 ans. Beaucoup de choses ont changé dans notre façon de faire des achats depuis 1985, mais Premium demeure une organisation axée sur les valeurs d’excellence.