Spare Parts Sales Administrator - Sales Focus
About the role
Position Scope We are seeking a proactive and detail-oriented Spare Parts Sales Administrator to manage daily sales activities, build strong customer relationships, and support the growth of our spare parts business. This role combines sales, customer service, and administrative responsibilities, making it ideal for a motivated individual who thrives in a fast-paced, collaborative environment.
Job Responsibilities
- Manage daily spare parts sales activities, responding to customer inquiries via phone and email in a timely and professional manner.
- Proactively make outbound calls to follow up on quotations and identify new sales opportunities.
- Support sales growth by identifying repeat business and upselling opportunities.
- Build and maintain strong, long-term relationships with customers, ensuring high levels of customer satisfaction.
- Prepare and process sales documents, including quotations, sales orders, invoices, and delivery coordination.
- Track and follow up on order status and delivery schedules to ensure timely fulfillment.
- Accurately maintain customer and sales data in CRM and ERP systems (experience with HubSpot and NAV is an advantage).
- Coordinate internally with operations, logistics, and finance teams to ensure smooth order fulfillment.
- Maintain organized records and ensure compliance with company procedures and policies.
Qualifications & Skills
- Bachelor’s degree in business, engineering, or a related field.
- Previous experience in sales coordination or parts sales is an advantage.
- Proficiency in CRM and ERP systems (HubSpot, NAV preferred).
- Ability to work proactively, manage multiple tasks, and meet deadlines.
- Work collaboratively as a team player while consistently striving to achieve sales targets and results.
- Strong communication, organizational, and interpersonal skills.
- Fluent in professional English and Cantonese (bilingual proficiency preferred).
FPS Food Process Solutions Corporation is an equal opportunity employer, and we thank you for your interest in the position. Only those candidates who match the requirements and are eligible to work in Canada will be contacted / shortlisted.
About FPS Food Process Solutions Corporation
FPS Food Process Solutions is a global leader in turn-key food processing solutions. We provide innovative systems to ensure the highest efficiencies and to meet the most stringent sanitary demands. These factors transform into superior food quality, lowered total cost of ownership, and maximized profits.
Established in 2010, FPS has a combined 800,000 sq. ft (74,500 sq. meters) of space in 20 locations including its Canadian headquarters, manufacturing, and warehouse facilities as well as international sales offices across six continents. Joining the global FPS family are Charlottetown Metal Products (CMP), Total Solutions Ltd (TSL) and GEM Equipment of Oregon (GEM) as subsidiaries and OptiCept Technologies as a strategic partner in PEF technology, further diversifying the company’s product offering with a “one stop shop” to meet customers’ needs.
We solve food processing’s toughest challenges. By providing best-in-class turn-key food freezing and chilling equipment and complementary end-to-end solutions, we ensure our customers’ products are managed through every step of the production process. Designed to seamlessly integrate and create full processing lines, from raw receiving to packaging, FPS are with you every step of the way.
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Spare Parts Sales Administrator - Sales Focus
About the role
Position Scope We are seeking a proactive and detail-oriented Spare Parts Sales Administrator to manage daily sales activities, build strong customer relationships, and support the growth of our spare parts business. This role combines sales, customer service, and administrative responsibilities, making it ideal for a motivated individual who thrives in a fast-paced, collaborative environment.
Job Responsibilities
- Manage daily spare parts sales activities, responding to customer inquiries via phone and email in a timely and professional manner.
- Proactively make outbound calls to follow up on quotations and identify new sales opportunities.
- Support sales growth by identifying repeat business and upselling opportunities.
- Build and maintain strong, long-term relationships with customers, ensuring high levels of customer satisfaction.
- Prepare and process sales documents, including quotations, sales orders, invoices, and delivery coordination.
- Track and follow up on order status and delivery schedules to ensure timely fulfillment.
- Accurately maintain customer and sales data in CRM and ERP systems (experience with HubSpot and NAV is an advantage).
- Coordinate internally with operations, logistics, and finance teams to ensure smooth order fulfillment.
- Maintain organized records and ensure compliance with company procedures and policies.
Qualifications & Skills
- Bachelor’s degree in business, engineering, or a related field.
- Previous experience in sales coordination or parts sales is an advantage.
- Proficiency in CRM and ERP systems (HubSpot, NAV preferred).
- Ability to work proactively, manage multiple tasks, and meet deadlines.
- Work collaboratively as a team player while consistently striving to achieve sales targets and results.
- Strong communication, organizational, and interpersonal skills.
- Fluent in professional English and Cantonese (bilingual proficiency preferred).
FPS Food Process Solutions Corporation is an equal opportunity employer, and we thank you for your interest in the position. Only those candidates who match the requirements and are eligible to work in Canada will be contacted / shortlisted.
About FPS Food Process Solutions Corporation
FPS Food Process Solutions is a global leader in turn-key food processing solutions. We provide innovative systems to ensure the highest efficiencies and to meet the most stringent sanitary demands. These factors transform into superior food quality, lowered total cost of ownership, and maximized profits.
Established in 2010, FPS has a combined 800,000 sq. ft (74,500 sq. meters) of space in 20 locations including its Canadian headquarters, manufacturing, and warehouse facilities as well as international sales offices across six continents. Joining the global FPS family are Charlottetown Metal Products (CMP), Total Solutions Ltd (TSL) and GEM Equipment of Oregon (GEM) as subsidiaries and OptiCept Technologies as a strategic partner in PEF technology, further diversifying the company’s product offering with a “one stop shop” to meet customers’ needs.
We solve food processing’s toughest challenges. By providing best-in-class turn-key food freezing and chilling equipment and complementary end-to-end solutions, we ensure our customers’ products are managed through every step of the production process. Designed to seamlessly integrate and create full processing lines, from raw receiving to packaging, FPS are with you every step of the way.