Top Benefits
About the role
Job Description
What is the opportunity?
We are seeking a highly motivated Technical Product Owner to join our Automation and Tools team. In this role, you will own the product vision, roadmap, and backlog for a portfolio of enterprise applications that drive automation, streamline IT operations, and enable data-driven decision-making. You will collaborate with engineering teams, stakeholders, and business partners to deliver scalable solutions that reduce manual effort, strengthen security posture, and enhance operational efficiency.
What will you do:
- Manage the roadmap and backlog for a portfolio of applications supporting IT operations.
- Define product requirements and translate business needs into actionable user stories and technical specifications.
- Collaborate with cross-functional teams (engineering, service delivery, risk, HR, procurement, and desk-side support) to deliver high-value features.
- Lead initiatives to automate manual tasks, integrate disparate systems, and optimize IT processes.
- Partner with stakeholders to create executive dashboards and reporting solutions for real-time insights.
- Ensure application reliability, performance, and compliance with enterprise security and vulnerability standards.
- Drive iterative delivery through Agile practices, balancing long-term strategy with urgent business needs.
- Monitor KPIs and metrics to measure product success and identify opportunities for improvement.
What do you need to succeed?
Must have:
- 5+ years of experience as a Product Owner, Product Manager, or Business Systems Analyst in enterprise IT services.
- Proven experience managing multiple applications and technical initiatives simultaneously.
- Strong technical acumen, with experience in SQL, system integrations, REST APIs, and IT automation tools.
- Familiarity with platforms such as Microsoft MECM, ServiceNow, and Azure.
- Excellent communication and stakeholder management skills, with the ability to work effectively across business and technical teams.
- Strong analytical and problem-solving abilities, with experience in reporting and dashboarding.
- Hands-on experience with Agile methodologies (Scrum or Kanban).
Nice to have:
- Experience with NoSQL databases such as MongoDB.
- Familiarity with search and analytics platforms like Elasticsearch.
- Experience with GitHub Actions and CI/CD automation workflows.
- Experience in vulnerability management and IT compliance.
- Knowledge of ITIL processes and frameworks.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
#LI-POST
#TECH PJ
Job Skills
Agile Methodology, Agile Methodology, Agile Product Development, Backlogs, Business Success, Communication, Customer Service, Customer Success, Data Analytics, Decision Making, Development Projects, ElasticSearch, Executive Dashboards, GitHub Actions, Grafana, Group Problem Solving, Identifying Opportunities, Information Technology Infrastructure Library (ITIL), IT Processes, Key Performance Indicators (KPI), Kibana, Leadership, Long Term Planning, MongoDB, Scrum {+ 4 more}
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-08
Application Deadline:
2025-09-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
We are seeking a highly motivated Technical Product Owner to join our Automation and Tools team. In this role, you will own the product vision, roadmap, and backlog for a portfolio of enterprise applications that drive automation, streamline IT operations, and enable data-driven decision-making. You will collaborate with engineering teams, stakeholders, and business partners to deliver scalable solutions that reduce manual effort, strengthen security posture, and enhance operational efficiency.
What will you do:
- Manage the roadmap and backlog for a portfolio of applications supporting IT operations.
- Define product requirements and translate business needs into actionable user stories and technical specifications.
- Collaborate with cross-functional teams (engineering, service delivery, risk, HR, procurement, and desk-side support) to deliver high-value features.
- Lead initiatives to automate manual tasks, integrate disparate systems, and optimize IT processes.
- Partner with stakeholders to create executive dashboards and reporting solutions for real-time insights.
- Ensure application reliability, performance, and compliance with enterprise security and vulnerability standards.
- Drive iterative delivery through Agile practices, balancing long-term strategy with urgent business needs.
- Monitor KPIs and metrics to measure product success and identify opportunities for improvement.
What do you need to succeed?
Must have:
- 5+ years of experience as a Product Owner, Product Manager, or Business Systems Analyst in enterprise IT services.
- Proven experience managing multiple applications and technical initiatives simultaneously.
- Strong technical acumen, with experience in SQL, system integrations, REST APIs, and IT automation tools.
- Familiarity with platforms such as Microsoft MECM, ServiceNow, and Azure.
- Excellent communication and stakeholder management skills, with the ability to work effectively across business and technical teams.
- Strong analytical and problem-solving abilities, with experience in reporting and dashboarding.
- Hands-on experience with Agile methodologies (Scrum or Kanban).
Nice to have:
- Experience with NoSQL databases such as MongoDB.
- Familiarity with search and analytics platforms like Elasticsearch.
- Experience with GitHub Actions and CI/CD automation workflows.
- Experience in vulnerability management and IT compliance.
- Knowledge of ITIL processes and frameworks.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
#LI-POST
#TECH PJ
Job Skills
Agile Methodology, Agile Methodology, Agile Product Development, Backlogs, Business Success, Communication, Customer Service, Customer Success, Data Analytics, Decision Making, Development Projects, ElasticSearch, Executive Dashboards, GitHub Actions, Grafana, Group Problem Solving, Identifying Opportunities, Information Technology Infrastructure Library (ITIL), IT Processes, Key Performance Indicators (KPI), Kibana, Leadership, Long Term Planning, MongoDB, Scrum {+ 4 more}
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-08
Application Deadline:
2025-09-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.