Design Manager
Top Benefits
About the role
About Citco JOB DESCRIPTION Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com
Responsibilities About the Team & Business Line Launched in 2024, Citco’s Experience Design group was created to bring enterprise‑level impact through world‑class design practice. The team partners across the organization to deliver strategic value in customer experience, digital transformation, process and organizational design, and product development. Our mission is to embed design as a core driver of business outcomes.
The Design Manager will join a Global Design group that contributes to a range of product and strategic initiatives through participation in every aspect of the design process, from discovery and ideation, to prototyping, testing, iterating and product launch. Responsibilities include regional line management, and contributions to running significant engagements.
The position is based in Toronto and may require some international travel to other Citco locations. This position reports will report to the Design Director, interact with business stakeholders, and various engineering groups.
Your Role
- Lead and manage a Design squad/pod to achieve business objectives within a specific domain/program journey, driving and orchestrating the design activities as well as ensuring design work is delivered on time with high quality that complies with the new Design System
- Lead the design process from ideation to execution, ensuring that designs align with product goals
- Establishing regular check-ins to ensure progress towards business objectives, and providing coaching, guidance, and mentoring to drive excellence in performance and behavior
- Push AI integration in Design by actively driving exploration of AI tools with your team to boost design efficiency. Support the team in integrating AI to automate tasks, enhance workflows, and improve the overall design process.
- Support the growth and development of the team, including building designer capability through feedback and coaching, and contribute to the recruitment and retention of high-performing talent
- Collaborate with Product, IT, business, and cross-functional team members to solve user needs
Qualifications About You
- You must have a Bachelor's degree in design, HCI, Computer Science, or equivalent education and experience
- 7+ years of experience in Design, with supporting portfolio
- Experience in mentoring and managing Design resources, and developing practice
- UX fundamentals: research, wireframes, mockups, prototyping, usability testing
- Experience with design tools such as Figma, Invision, Sketch, Adobe Creative Suite, etc.
- Experience in usage of design systems to drive coherent design practices
- beneficial: co-creation facilitation
- Passionate about user-centered design, systems thinker, visual designer, you can apply design principles to complex problems, from concept to detailed design stage
- Ready to help us build a great design organization: strong interpersonal and communication skills and ability to navigate a dynamic cross-functional environment
Portfolio of previous work must be presented including outputs and iteration Salary Range: CAD $140,000 - CAD $180,000
This position is not for an existing vacancy; we are building a candidate pool for future opportunities.
Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection.
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
Design Manager
Top Benefits
About the role
About Citco JOB DESCRIPTION Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com
Responsibilities About the Team & Business Line Launched in 2024, Citco’s Experience Design group was created to bring enterprise‑level impact through world‑class design practice. The team partners across the organization to deliver strategic value in customer experience, digital transformation, process and organizational design, and product development. Our mission is to embed design as a core driver of business outcomes.
The Design Manager will join a Global Design group that contributes to a range of product and strategic initiatives through participation in every aspect of the design process, from discovery and ideation, to prototyping, testing, iterating and product launch. Responsibilities include regional line management, and contributions to running significant engagements.
The position is based in Toronto and may require some international travel to other Citco locations. This position reports will report to the Design Director, interact with business stakeholders, and various engineering groups.
Your Role
- Lead and manage a Design squad/pod to achieve business objectives within a specific domain/program journey, driving and orchestrating the design activities as well as ensuring design work is delivered on time with high quality that complies with the new Design System
- Lead the design process from ideation to execution, ensuring that designs align with product goals
- Establishing regular check-ins to ensure progress towards business objectives, and providing coaching, guidance, and mentoring to drive excellence in performance and behavior
- Push AI integration in Design by actively driving exploration of AI tools with your team to boost design efficiency. Support the team in integrating AI to automate tasks, enhance workflows, and improve the overall design process.
- Support the growth and development of the team, including building designer capability through feedback and coaching, and contribute to the recruitment and retention of high-performing talent
- Collaborate with Product, IT, business, and cross-functional team members to solve user needs
Qualifications About You
- You must have a Bachelor's degree in design, HCI, Computer Science, or equivalent education and experience
- 7+ years of experience in Design, with supporting portfolio
- Experience in mentoring and managing Design resources, and developing practice
- UX fundamentals: research, wireframes, mockups, prototyping, usability testing
- Experience with design tools such as Figma, Invision, Sketch, Adobe Creative Suite, etc.
- Experience in usage of design systems to drive coherent design practices
- beneficial: co-creation facilitation
- Passionate about user-centered design, systems thinker, visual designer, you can apply design principles to complex problems, from concept to detailed design stage
- Ready to help us build a great design organization: strong interpersonal and communication skills and ability to navigate a dynamic cross-functional environment
Portfolio of previous work must be presented including outputs and iteration Salary Range: CAD $140,000 - CAD $180,000
This position is not for an existing vacancy; we are building a candidate pool for future opportunities.
Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection.
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.