About the role
Actalent has an immediate opening for a Temporary HR Assistant (Customer Support Associate) in the Mississauga, ON office. This duration of this contract is approx 18 months Working at Actalent and why you will love it… We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Actalent, you can expect a dynamic and competitive work environment.
We are actively interviewing and hiring for a Customer Support Associate to join our team!
Summary
Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.
Essential Duties and Responsibilities
The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:
- Ensuring front office customer service (telephone and reception desk).
- Completing internal payroll.
- Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.
- Time and Audit Billing report audit.
- Managing the distribution and explanation of expected and actual commission numbers.
- Resolution of all spread and commission related issues.
- Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner.
- Managing the Unemployment Process including claims and hearings.
- Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations.
- Managing the processing of payroll (sort, stuff and mail).
- Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)
- Managing all filing.
- Ensuring an adequate supply of Pre Employment Packets are on hand.
- Completing pre employment paperwork with contractors.
- Managing contractor and internal benefits program.
- Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.
- Audit of New Starts reports.
- Managing the HR folder process.
- Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.
- Managing the use of DHL or FEDEX.
- Ensuring the timely processing of Tax Credit Forms.
- Ensuring adequate levels of administrative and galley supplies.
- Managing P Card account.
Supervisory Responsibilities
To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws.
Qualifications
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities.
Education and/or Experience
BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.
Not the right fit? Search for Contract HR Assistant jobs in Mississauga, Ontario, Canada
About Bicycle Health
There’s a moment you realize that you can’t continue like this. You want better days, better relationships, and more possibilities.
When you’re in the depths of opioid use disorder (OUD), it takes strength and courage to act on that moment. At Bicycle Health, we believe that choosing to start recovery creates hope in the face of hardship.
With us, your care begins as soon as you reach out. Most patients get an appointment on the same day or the day after. Our personalized care and medication plans offer professional support and suboxone to control withdrawal. On your best days and your worst days, we’re always here for you.
About 95% of patients end problematic opioid use within just one week. And 88% of patients who have been in care with us for a year or more see positive outcomes including easier days, steady employment, and healthier relationships.
No one does this alone. Our community of doctors, care providers, and support groups are available every day. With regular check-ins, we’ll work with you to update your care as you make progress.
We know that with the right treatment, you can overcome OUD and build a life you love.
Similar Jobs
About the role
Actalent has an immediate opening for a Temporary HR Assistant (Customer Support Associate) in the Mississauga, ON office. This duration of this contract is approx 18 months Working at Actalent and why you will love it… We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Actalent, you can expect a dynamic and competitive work environment.
We are actively interviewing and hiring for a Customer Support Associate to join our team!
Summary
Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.
Essential Duties and Responsibilities
The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include:
- Ensuring front office customer service (telephone and reception desk).
- Completing internal payroll.
- Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.
- Time and Audit Billing report audit.
- Managing the distribution and explanation of expected and actual commission numbers.
- Resolution of all spread and commission related issues.
- Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner.
- Managing the Unemployment Process including claims and hearings.
- Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations.
- Managing the processing of payroll (sort, stuff and mail).
- Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)
- Managing all filing.
- Ensuring an adequate supply of Pre Employment Packets are on hand.
- Completing pre employment paperwork with contractors.
- Managing contractor and internal benefits program.
- Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.
- Audit of New Starts reports.
- Managing the HR folder process.
- Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.
- Managing the use of DHL or FEDEX.
- Ensuring the timely processing of Tax Credit Forms.
- Ensuring adequate levels of administrative and galley supplies.
- Managing P Card account.
Supervisory Responsibilities
To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws.
Qualifications
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities.
Education and/or Experience
BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.
Not the right fit? Search for Contract HR Assistant jobs in Mississauga, Ontario, Canada
About Bicycle Health
There’s a moment you realize that you can’t continue like this. You want better days, better relationships, and more possibilities.
When you’re in the depths of opioid use disorder (OUD), it takes strength and courage to act on that moment. At Bicycle Health, we believe that choosing to start recovery creates hope in the face of hardship.
With us, your care begins as soon as you reach out. Most patients get an appointment on the same day or the day after. Our personalized care and medication plans offer professional support and suboxone to control withdrawal. On your best days and your worst days, we’re always here for you.
About 95% of patients end problematic opioid use within just one week. And 88% of patients who have been in care with us for a year or more see positive outcomes including easier days, steady employment, and healthier relationships.
No one does this alone. Our community of doctors, care providers, and support groups are available every day. With regular check-ins, we’ll work with you to update your care as you make progress.
We know that with the right treatment, you can overcome OUD and build a life you love.