Department: NAM - Wholesale

Reports to: Senior Manager, Key Accounts

Location: Remote (Vancouver, Calgary, Toronto or Montreal)

Your Opportunity at ARC’TERYX:

As the National Account Manager, you will lead the work to evolve how the Arc’teryx vision comes to life at the brand’s key strategic wholesale accounts. When successful, a guest walking through these doors will step into a seamless brand experience driving marketplace alignment. You will work with key external stakeholders to understand their needs and then will work with internal teams at Arc’teryx – from Marketing to Merchandising to Allocations to Finance to the field teams – to build a plan to bring a collective strategy and vision to life. You will lead sell–in and sell-through for priority accounts and categories and will contribute to the development of 3-year account planning driving the North American wholesale business supporting initiatives in Snow, Trail & Climb.

This role can be hired remote. Business operations occur on PST time zone.

Meet Your Future Team:

The North American Commercial team is accountable for delivering sales through all local channels. We meet the guest where they are shopping, and ensure Arc’teryx is represented in an authentic, consistent way. As the retail landscape changes, we will work together to evolve our approach with creativity and teamwork.

If you were the National Account Manager - Canada now, here are some of the core activities you would be doing:

• • Working closely with a targeted set of the brand’s national account wholesale partners, develop a strategic sales plan for complex retail accounts leveraging account insight, regional trends and brand goals to achieve provided sales targets
  • Centering on account-specific needs, supporting the seasonal forecasting process with internal stakeholders and achieving a high degree of accuracy in a sell-to-forecast model
  • Using experience and data to strengthen forecasts, planning, and product feedback to drive continuous improvement; reporting back internally and externally
  • Connecting members of the Arc’teryx community – Brand Stores, Ambassadors, Regional Staff, wholesale shop pros in best-in-class events and activations that build brand awareness and excitement
  • Partnering with internal partners, managing the orderbook to ensure best possible fulfillment, satisfied partners, and in-season sales opportunities
  • In-line with the brand’s merchandising and category goals, drive account growth and profitability by assessing and building on areas of momentum and priority
  • Leveraging market and competitor trends along with buyer preferences at the category level to build a strategic sales plan and capitalize on market momentum
  • Collaborating with trade marketing and retail activation partners to drive compelling staff education and customer-centric events
  • Conducting vendor meetings, store visits, and customer-facing or shop pro events

Here are some of the things you could be working on in the future:

• • Prototyping new retail formats in partnership with our key account retailers that elevate the brand experience, build awareness, and increase sales; specific emphasis will center on the development of Women’s and Footwear business
  • Working closely with the Community Marketing team to identify new guests to bring to the brand via key account activation opportunities
  • Building and executing on the vision for key accounts, helping inform and building new commercial strategies to evolve in the spirit of Arc’teryx values

Are you our next National Account Manager - Canada?

• • You have a Bachelor’s Degree in business administration or a related field
  • You have 7+ years of sales experience in outdoor or athletic sales; ideally selling apparel and footwear in the key account space
  • You have thorough knowledge of key wholesale metric levers and how to use them to create increased profitability and sales for Arc’teryx and its retail partners
  • You have the ability to lay out practical and logical assortment plans based on retail space, merchandise build-outs, inventory turn, and sell through
  • You have a strong ability to build relationships, sell, influence, and negotiate
  • You have strong presentation and communication skills
  • You have excellent organizational skills, analytical ability, and a track record of strategic planning
  • You are optimistic about the future and what can be achieved, and listen to others’ needs
  • You have the ability to tell a holistic story verse taking a transactional approach.
  • You are proficient in Microsoft Office and have experience with SPS commerce
  • You have the ability to work well independently and in a team
  • You are proactive in identifying the root cause of issues and developing solutions
  • You remain highly flexible and adaptable when and balance autonomy and collaboration
  • You seek the best (sometimes not the easiest) solutions with unwavering commitment
  • Your passion for your work is paralleled by your passion for getting outside and living it
  • You have the ability to travel 25-40% of the time for internal and external events; varies by seasonality
  • Your strong business acumen and retail math will drive the top and bottom-line number for the account both with prebooks and in-season sales

$106,000 - $133,000 a year

A reasonable estimate of the pay range is CAD$106,000 - CAD$133,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.