Delivery Project Lead- Fineos Functional Analyst
About the role
Role description
Job Summary:
We are seeking an experienced FINEOS Functional Analyst / Business Analyst to lead and support the end-to-end implementation of a new insurance products related to credit protection on the FINEOS Claims platform . This role will be pivotal in driving business requirements gathering, solution design, configuration, testing, and go-live activities. The ideal candidate will have strong FINEOS product knowledge, excellent stakeholder management skills, and a hands-on approach to platform configuration and customization.
Key Responsibilities:
-
Lead the implementation of a new credit protection claims product on the FINEOS platform, including platform configuration and business process setup from scratch.
-
Collaborate with business stakeholders, IT leaders, product owners, and development teams to gather, define, and document detailed business and functional requirements.
-
Translate requirements into FINEOS configurations , workflows, and custom rules using the Codev framework .
-
Configure and manage FINEOS modules, with a primary focus on Claims . Familiarity with other modules like Absence is a plus.
-
Develop and maintain custom business rules, events, workflows , and resolve related issues across the implementation lifecycle.
-
Work closely with integration teams to ensure smooth interfacing of FINEOS with external enterprise systems such as policy admin, billing, and CRM platforms.
-
Prepare and execute test plans and test cases ; support User Acceptance Testing (UAT) and production go-live readiness.
-
Coordinate with FINEOS vendor and internal teams to align product roadmap, feature usage, and upgrade planning.
-
Support data migration activities by writing or validating SQL scripts and queries for mapping and conversion.
-
Keep current with FINEOS platform updates and best practices, and apply them to enhance solution design and implementation quality.
-
Act as a bridge between business and technical teams , providing guidance, clarifying requirements, and ensuring alignment throughout the project lifecycle.
Essential Skills & Qualifications:
-
5–10 years of experience as a FINEOS Functional Analyst or Business Analyst with proven track record of greenfield implementations or major enhancements.
-
Deep understanding of insurance business processes , especially in Credit Protection, Disability, or Life insurance claims .
-
Hands-on experience in FINEOS platform configuration and Codev framework for business rules, workflows, and UI customization.
-
Strong coordination and communication skills to work across cross-functional teams , including remote and global stakeholders.
-
Experience with enterprise integration patterns and configuring FINEOS to interact with other applications.
-
Proficiency in SQL for data validation, migration queries, and troubleshooting.
-
Ability to work independently in a fast-paced implementation environment , managing multiple priorities and stakeholders.
Preferred:
-
Prior experience implementing credit protection insurance or related financial protection products on a COTS claims platform.
-
Exposure to Agile delivery methodologies and tools.
-
FINEOS certification or training preferred.
About Mphasis
A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.
Customer centricity is foundational to us and is reflected in the Mphasis’ Front2Back™ (F2B) transformation approach. F2B is a customer-in view approach that uses our industry-specific X2C2TM framework, and harnesses the power of cognitive technologies and rich data resident in enterprises to transform them. It is a way to introduce disruptive technology to smartly transform legacy environments. . Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Click here to know more
Mphasis Presents #HowGeekAreYou Passion, Perseverance, Perfection – we are defined by these three words. Relentless in our pursuit of knowledge, we believe in accepting the difference and defining the 'new normal', staying true to our vision and values. We believe in growth by knowledge, responsibility by authority and freedom by flexibility.
Be a part of a place where ideas are celebrated and perseverance is worshiped. Our doors are wide open, and breakthrough ideas are welcome from anyone. But we have a question to ask before we let you in: How Geek Are You? Click here to know more.
Delivery Project Lead- Fineos Functional Analyst
About the role
Role description
Job Summary:
We are seeking an experienced FINEOS Functional Analyst / Business Analyst to lead and support the end-to-end implementation of a new insurance products related to credit protection on the FINEOS Claims platform . This role will be pivotal in driving business requirements gathering, solution design, configuration, testing, and go-live activities. The ideal candidate will have strong FINEOS product knowledge, excellent stakeholder management skills, and a hands-on approach to platform configuration and customization.
Key Responsibilities:
-
Lead the implementation of a new credit protection claims product on the FINEOS platform, including platform configuration and business process setup from scratch.
-
Collaborate with business stakeholders, IT leaders, product owners, and development teams to gather, define, and document detailed business and functional requirements.
-
Translate requirements into FINEOS configurations , workflows, and custom rules using the Codev framework .
-
Configure and manage FINEOS modules, with a primary focus on Claims . Familiarity with other modules like Absence is a plus.
-
Develop and maintain custom business rules, events, workflows , and resolve related issues across the implementation lifecycle.
-
Work closely with integration teams to ensure smooth interfacing of FINEOS with external enterprise systems such as policy admin, billing, and CRM platforms.
-
Prepare and execute test plans and test cases ; support User Acceptance Testing (UAT) and production go-live readiness.
-
Coordinate with FINEOS vendor and internal teams to align product roadmap, feature usage, and upgrade planning.
-
Support data migration activities by writing or validating SQL scripts and queries for mapping and conversion.
-
Keep current with FINEOS platform updates and best practices, and apply them to enhance solution design and implementation quality.
-
Act as a bridge between business and technical teams , providing guidance, clarifying requirements, and ensuring alignment throughout the project lifecycle.
Essential Skills & Qualifications:
-
5–10 years of experience as a FINEOS Functional Analyst or Business Analyst with proven track record of greenfield implementations or major enhancements.
-
Deep understanding of insurance business processes , especially in Credit Protection, Disability, or Life insurance claims .
-
Hands-on experience in FINEOS platform configuration and Codev framework for business rules, workflows, and UI customization.
-
Strong coordination and communication skills to work across cross-functional teams , including remote and global stakeholders.
-
Experience with enterprise integration patterns and configuring FINEOS to interact with other applications.
-
Proficiency in SQL for data validation, migration queries, and troubleshooting.
-
Ability to work independently in a fast-paced implementation environment , managing multiple priorities and stakeholders.
Preferred:
-
Prior experience implementing credit protection insurance or related financial protection products on a COTS claims platform.
-
Exposure to Agile delivery methodologies and tools.
-
FINEOS certification or training preferred.
About Mphasis
A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.
Customer centricity is foundational to us and is reflected in the Mphasis’ Front2Back™ (F2B) transformation approach. F2B is a customer-in view approach that uses our industry-specific X2C2TM framework, and harnesses the power of cognitive technologies and rich data resident in enterprises to transform them. It is a way to introduce disruptive technology to smartly transform legacy environments. . Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Click here to know more
Mphasis Presents #HowGeekAreYou Passion, Perseverance, Perfection – we are defined by these three words. Relentless in our pursuit of knowledge, we believe in accepting the difference and defining the 'new normal', staying true to our vision and values. We believe in growth by knowledge, responsibility by authority and freedom by flexibility.
Be a part of a place where ideas are celebrated and perseverance is worshiped. Our doors are wide open, and breakthrough ideas are welcome from anyone. But we have a question to ask before we let you in: How Geek Are You? Click here to know more.