The Supported Employment & Education (SEE) Worker provides clinic- and community-based assessment and treatment for young people aged 14–35 who are experiencing a primary psychotic disorder, often their first episode of psychosis. The SEE Worker is a member of a multidisciplinary Early Psychosis Intervention (EPI) service team, focusing on the client’s mental health concerns and goals related to employment and education.

This role involves liaising with other services across CMHA HKPR and with external community agencies to build partnerships that support job development and rapid job placement. The SEE Worker may also participate in system-level advocacy related to employment services. In addition, the role includes supporting clients with educational planning, school or other learning opportunities, and promoting academic engagement and success.

The ideal candidate will possess a strong understanding of early intervention in psychosis, along with knowledge of psychosocial rehabilitation, crisis intervention, and substance use issues. They will be familiar with recovery principles and group dynamics and have experience working with individuals living with severe and persistent mental illness, particularly schizophrenia spectrum disorders and affective psychosis. The candidate will demonstrate the ability to engage clients and their support networks in collaborative care planning and treatment decision-making. Additionally, they will contribute to a healthy workplace that values diversity, encourages collaboration, and complies with all applicable regulatory requirements.

Flexibility in work hours is required, including the possibility of evening and weekend shifts

Location: Peterborough & Northumberland Counties
Status: Full-Time Temporary (12 months)
Posting# SEEW-EPI-FTT-11-25

Wage: $28.14 to $29.49 per hour
Application Deadline: 12:00 noon on November 11, 2025

Key Responsibilities

1. Vocational Support to Clients and Employers

• Support clients using the eight principles of the Individual Placement and Support (IPS) model
• Help individuals with mental health concerns identify viable employment options
• Assess employment readiness and functional capacity
• Develop and implement individualized employment plans based on assessment findings, including consideration of physical tolerances and the impact of mental health on employability and daily living
• Coordinate services as needed to support employment goals
• Assist clients in preparing for and securing meaningful, competitive employment
• Conduct job development activities, including job carving
• Provide job coaching and onsite support to help clients maintain performance and quality standards
• Offer intensive job retention support
• Liaise with employers to foster supportive workplace relationships
• Advocate and negotiate on behalf of clients when necessary
• Facilitate referrals to appropriate community resources
• Develop accommodation plans to support workplace success
• Provide job crisis support as needed
• Deliver pre-employment services such as résumé development and interview preparation
• Negotiate job trials and wage subsidies with employers and employment service agencies
• Share relevant labour market information to guide clients’ job searches

2. Educational Support to Clients and Educational Programs

• Support clients in establishing and working toward their educational and learning goals
• Assist clients in researching, enrolling in, and participating in educational programs and opportunities (e.g., school, placements, volunteer roles)
• Help clients develop strategies to manage cognitive challenges that may impact their vocational or educational success
• Support clients in accessing financial resources to pursue their educational goals
• Collaborate with schools, educational programs, and learning institutions to reduce stigma around mental health and promote inclusive learning environments

3. Documentation

• Document and maintain electronic and paper client records (intake and assessment forms, progress notes, correspondences, database files, etc.)
• Complete administrative tasks including: timesheets, expense reports, vacation requests
• Complete other required documents in program and agency policies and procedures and standards
• Report and maintain program-related statistical data

4. Other Activities

• Liaise with community employer services partners, education and training services and programs, the local Ontario Disability Support Program, and Ontario Works offices and various other community partners
• Participate in community outreach activities through the development of collaborative partnerships, on inter- agency committees and through presentations, education and visits to community agencies and services as appropriate

5. Performance Management and Professional Development

• Participate cooperatively in the agency performance management process/system
• Stay current on relevant legislation and best practices, current research, policies and procedures
• Participate in ongoing professional development and mandatory training
• Actively engage and participate in supervisory process

6. Health and Safety – Worker Responsibilities

• Work in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students

7. Client Safety

• Adhere to C.M.H.A. H.K.P.R. client safety programs including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety. Report client safety incidents and suggested improvements to manager or delegate.

8. Other duties as assigned

• Attend, participate in team/staff meetings, and all-staff meetings as required
• Participate in agency quality improvement activities, e.g. accreditation projects, committee work, special events, etc.
• Participate in funder driven audits
• Participate in quality improvement activities at the team/program level
• Participate in external committees as required
• Duties may change from time to time

Requirements of the Position:

A: Education and Training

Successful completion of a post-secondary diploma or degree in social services (i.e. mental health services) human resources, employment counselling or a related field, is required.

We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:

• Health and Safety Training (including but not limited to the following):

o Workplace Hazardous Materials Information System (W.H.M.I.S.) 2015

o Infection, Prevention & Control
o Workplace Violence
o Accessibility for Ontarians with Disabilities Act

• Applied Suicide Intervention Skills Training (A.S.I.S.T.)
• Verbal Intervention Training
• Client Record Management System (C.R.M.S.)
• First Aid/C.P.R.

Assets with regard to this position:

• Formal Training or Education in: Labour Market Information, Job Development, Employment Counselling, Cognitive Behavioural Therapy (C.B.T.) informed, Dialectical Behavioural Therapy (D.B.T.) informed, Solution focused Therapy informed, Trauma Informed, Motivational Interviewing, Concurrent Disorders

B: Related and Relevant Experience

Mandatory experience

• Minimum of three (3) years related experience in the mental health and/or employment field
• Demonstrated experience or understanding of the impact of employment rehabilitation in mental health recovery
• Excellent organizational skills; demonstrated ability to self-manage time and multiple competing priorities
• Solid clinical and therapeutic assessment and intervention skills
• Excellent skills in communication, advocacy on behalf of clients, collaboration with inter-professional teams, consultation with professional colleagues and employers and the community
• Excellent interpersonal skills, flexible, and works effectively at an individual, program and system level
• Knowledge of psychosocial rehabilitation principles
• Strong oral and written communication skills
• Demonstrated knowledge of computer applications (Microsoft Outlook, Word, databases)

Preferred experience

• Group facilitation skills
• Knowledge of regional community resources

C: Competencies

Refer to C.M.H.A. H.K.P.R Competency Matrix

D: Other

• Valid driver’s license
• Automobile in good repair and insurance coverage as required by agency policy
• Satisfactory police records search
• Satisfactory references
• Lived expertise with a mental health concern or addiction, either personally or with a family member is an asset
• Proof of receipt of full COVID-19 vaccine
• While this is primarily an in-person position, the ability to work remotely, for example from home, as required may be required
• Requirement to have reliable home internet service and the technology to complete work from a remote location (an agency laptop and telephone will be provided.

Working Conditions:

• Work in an office setting and in the community including other employment sites
• Work directly with individuals living with mental health concerns and/or dual diagnosis and/or addictions, individuals who are experiencing emotional and/or mental health issues and are working towards recovery
• Transport clients in personal vehicle and agency vehicle (when available)
• There are multiple competing demands which require time management skills, the ability to be flexible and to prioritize
• Some evenings may be required or weekend shifts (as required for public education events)
• Work in a remote environment, such as personal home, as required