Front Counter Clerk - RCMPCompetition No: 2026-033Duration: Temporary Full TimeSalary: $5,493 - 5,719 - 5,957 - 6,194 - 6,451/monthSchedule: 80 hours biweekly; Monday to Friday from 7:45 AM - 4:45 PMLast Updated: 4/24/26This position works in the Police - Front Counter organizational unit. This is clerical work of some variety and complexity involving the provision of information and assistance to a variety of contacts and the processing and issuance of a variety of permits and certificates. The incumbent will operate CPIC and other related RCMP computer applications to retrieve and record information and performs a variety of related clerical tasks; may assist Community Police Office Coordinators with administration (data entry) work in managing volunteers. You will take reports at the counter and complete applicable forms for complaints concerning willful damage, theft, hit and runs and other matters; inspects vehicles to assess whether damage is consistent with victim's report; forward reports requiring further investigation to a supervisor; conclude reports not requiring further RCMP action. Furthermore, collects required fees; prepares deposit slips and deposits money in bank; prepares and signs cheques to cover fees received and forwards to the appropriate provincial agency along with a monthly report. Prepares a variety of records and reports, creates, and maintains related files; serves subpoenas and issues summons; composes routine correspondence and compiles statistics as required. Working under minimal supervision, an incumbent exercises considerable independent judgment and action within defined limits, referring only specific enquiries or unusual problems to an RCMP member. Fingerprints and/or takes photographs of persons charged with indictable offences and/or persons requiring such for job applications, immigration purposes and other security reasons. Performs other related work as required.Qualifications include completion of Grade 12 including or supplemented by commercial courses and typing or word processing courses and RCMP computer operator's courses plus sound related experience, preferably in an RCMP detachment or an equivalent combination of training and experience. Considerable knowledge of the policies, procedures, rules, and regulations applicable to the work performed. Sound knowledge of firearm identification and of modern office methods and procedures, record keeping and of computer operation as it relates to the work. Working knowledge of the Criminal Code of Canada as it applies to the work performed. Ability to deal effectively with the public, internal staff and external agencies and to apply sound judgment in providing assistance and explaining specific rules, regulations and procedures, process applications for various certificates and permits and to process requests for criminal record searches and take fingerprints, prepare and maintain a variety of files, records, statistics and reports, type with speed and accuracy of 45 w.p.m. and to operate CPIC and other related RCMP computer applications. The incumbent will be required to obtain and maintain an RCMP Enhanced Security Clearance.Special Notes: Normal for CUPE 23 Inside Division Collective Agreement; subject to the Memorandum of Understanding dated November 25, 1994 and November 10, 2016.This is a Temporary Full Time position for 1 year with possibility of extension.The closing date for this competition has been extended until it is filled. New applications are welcome!Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contactedApply to this positionEQUAL OPPORTUNITY EMPLOYERVisit us at www.burna