Client Care Specialist - Paradise Animal Hospital & Wellness Centre
Top Benefits
About the role
Welcome, we're thrilled you are considering joining the highly skilled team at Paradise Animal Hospital & Wellness Centre Learn More The Paradise Animal Hospital and Wellness Centre in Paradise, NL (suburbs of St. John’s) is seeking an experienced Veterinary Assistant to join our progressive, busy, small animal practice. You will find no place more welcoming and accommodating than our lovely province, and our fantastic staff who are sure to make you comfortable. With an opportunity to explore this beautiful province and make the St. John’s area home, you will have a unique access to both nature and the city life. If you enjoy the outdoors then Newfoundland is the place for you. This province also has a fantastic arts and entertainment industry and the culinary options are endless. About the Role Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Why Join VetCare? A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence. Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit. Professional Growth: Access to a continuing education platform, to develop your veterinary skills. What The Role Can Offer Competitive Base Salary Comprehensive benefits include: medical, dental & life insurance Flexible Schedule Vacation & Paid Time Off Pay Rate: $18.00 - $20.00 The VetCare Community Benefits A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members. A community wide social platform Recognition programs Access to our veterinary learning platform About VetCare VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.
Not the right fit? Search for Client Care Specialist jobs in Paradise, Newfoundland and Labrador, Canada
About VetCare Canada
👋Nice to meet you! We’re VetCare. Our Canada-wide community of veterinary practices is taking a new approach to vet med. How? By blending the personal touch of private practice with the support and resources of a greater collective.
While our veterinary professionals swap notes, expand their skills, and give a personalized spectrum of care to every pet, our business side handles the boring behind-the-scenes stuff like hiring, payroll and other admin duties.
That’s why we’re here — to make sure everything runs smoothly so our talented DVMs, RVTs, VTs and other team members can focus on what matters: the medicine. Sound good? Then let's get started.🍁♥️
WHY WORK WITH US?
💪Strong Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.
🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.
🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.
Join us to practice world-class medicine in a supportive environment—plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)
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Client Care Specialist - Paradise Animal Hospital & Wellness Centre
Top Benefits
About the role
Welcome, we're thrilled you are considering joining the highly skilled team at Paradise Animal Hospital & Wellness Centre Learn More The Paradise Animal Hospital and Wellness Centre in Paradise, NL (suburbs of St. John’s) is seeking an experienced Veterinary Assistant to join our progressive, busy, small animal practice. You will find no place more welcoming and accommodating than our lovely province, and our fantastic staff who are sure to make you comfortable. With an opportunity to explore this beautiful province and make the St. John’s area home, you will have a unique access to both nature and the city life. If you enjoy the outdoors then Newfoundland is the place for you. This province also has a fantastic arts and entertainment industry and the culinary options are endless. About the Role Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Why Join VetCare? A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence. Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit. Professional Growth: Access to a continuing education platform, to develop your veterinary skills. What The Role Can Offer Competitive Base Salary Comprehensive benefits include: medical, dental & life insurance Flexible Schedule Vacation & Paid Time Off Pay Rate: $18.00 - $20.00 The VetCare Community Benefits A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members. A community wide social platform Recognition programs Access to our veterinary learning platform About VetCare VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.
Not the right fit? Search for Client Care Specialist jobs in Paradise, Newfoundland and Labrador, Canada
About VetCare Canada
👋Nice to meet you! We’re VetCare. Our Canada-wide community of veterinary practices is taking a new approach to vet med. How? By blending the personal touch of private practice with the support and resources of a greater collective.
While our veterinary professionals swap notes, expand their skills, and give a personalized spectrum of care to every pet, our business side handles the boring behind-the-scenes stuff like hiring, payroll and other admin duties.
That’s why we’re here — to make sure everything runs smoothly so our talented DVMs, RVTs, VTs and other team members can focus on what matters: the medicine. Sound good? Then let's get started.🍁♥️
WHY WORK WITH US?
💪Strong Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.
🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.
🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.
Join us to practice world-class medicine in a supportive environment—plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)