inbound customer service representative - contact centre
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Maintain and manage digital database. Answer clients' inquiries and provide information. Type of experience: Call centre. Security and safety: Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Ability to multitask. Quick learner. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Commission. Other benefits: Parking available.
Not the right fit? Search for inbound customer service representative jobs in Burnaby, BC
About Milani Plumbing Heating & Air Conditioning Ltd.
Milani has been specializing in servicing the plumbing, drainage and heating needs of commercial and residential clients since 1956. With over 60 years in the business, thousands of customers happily served, over 650 current commercial clients and 38 years as members in good standing with the Better Business Bureau, we pride ourselves on offering a proven track record of fast, high-quality service, and the security of knowing we will be around for many years to come.
Our mission is to empower our partners to meet their client's demands for convenient property maintenance while cutting costs and delivering high-quality service. Our commitment and ability to have expert technicians dedicated to fully mastering each building, has enabled multiple commercial clients to employ our services for 10+ years.
Reliability, Accessibility, and Partnership are the pillars of our commercial services. We achieve this by providing timely communication, high-quality service, expertise and reliability at every point of contact. Additionally, we collaborate with clients to create the best proposals which cater to their needs, while providing exceptional value through comprehensive service.
Milani is one of the largest and most trusted full-service plumbing, drainage and heating companies in the Lower Mainland, partnering with commercial property managers and strata managers of all sizes. With 100+ service vehicles and 24/7 service, we can ensure that all jobs are done quickly and efficiently. We guarantee the workmanship done by our courteous, fully-trained technicians who are experts in their field.
Similar Jobs
inbound customer service representative - contact centre
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Maintain and manage digital database. Answer clients' inquiries and provide information. Type of experience: Call centre. Security and safety: Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Ability to multitask. Quick learner. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Commission. Other benefits: Parking available.
Not the right fit? Search for inbound customer service representative jobs in Burnaby, BC
About Milani Plumbing Heating & Air Conditioning Ltd.
Milani has been specializing in servicing the plumbing, drainage and heating needs of commercial and residential clients since 1956. With over 60 years in the business, thousands of customers happily served, over 650 current commercial clients and 38 years as members in good standing with the Better Business Bureau, we pride ourselves on offering a proven track record of fast, high-quality service, and the security of knowing we will be around for many years to come.
Our mission is to empower our partners to meet their client's demands for convenient property maintenance while cutting costs and delivering high-quality service. Our commitment and ability to have expert technicians dedicated to fully mastering each building, has enabled multiple commercial clients to employ our services for 10+ years.
Reliability, Accessibility, and Partnership are the pillars of our commercial services. We achieve this by providing timely communication, high-quality service, expertise and reliability at every point of contact. Additionally, we collaborate with clients to create the best proposals which cater to their needs, while providing exceptional value through comprehensive service.
Milani is one of the largest and most trusted full-service plumbing, drainage and heating companies in the Lower Mainland, partnering with commercial property managers and strata managers of all sizes. With 100+ service vehicles and 24/7 service, we can ensure that all jobs are done quickly and efficiently. We guarantee the workmanship done by our courteous, fully-trained technicians who are experts in their field.