If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Process Automation Specialist, you will deliver digital workflow and automation solutions that improve operational efficiency and service reliability. You will translate business needs into streamlined, technology-enabled processes by analyzing current workflows, identifying automation opportunities, and designing improved future-state processes. You will also develop, test, deploy, and sustain automated workflows, ensuring solutions are secure, resilient, and aligned to business requirements and City governance. Primary duties include:

• Facilitate discovery sessions, interviews, workshops to elicit business needs, pain points, and constraints in current processes.
• Prepare solution options and recommend user interface and automation approaches that balance risk, complexity, and time-to-value.
• Map current-state processes and design future-state workflows, identifying automation opportunities and ensuring automation enables the delivery of project objectives and measurable outcomes.
• Develop and deploy automation, performing enhancements and lifecycle maintenance to sustain reliability and adoption.
• Identify data inputs and outputs for automations, defining and tracking operational metrics to verify realization and inform iteration.
• Prepare and deliver demos and quick reference guides on created solutions.

Qualifications

• A completed 2-year diploma in Computer Science, Information Systems, Engineering, Business, or a related field and at least 5 years of experience; OR
• A degree in Computer Science, Information Systems, Engineering, Business, or a related field and at least 3 years of experience.
• Experience must include designing, building, and sustaining process automations and digital workflows using Microsoft Power Apps and Power Automate (cloud and desktop flows).
• Must have experience using Microsoft Visio, Excel, Power BI, SharePoint.
• Experience with Maximo will be considered an asset.
• The successful applicant will demonstrate skills in collaboration, problem solving, attention to detail, planning and organizing, and communication.

Pre-employment Requirements

• Applicants may be tested for appropriate skills.
• Successful applicants must provide proof of qualifications.

Workstyle

• This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.

Position and Pay Information

Business Unit: Water Services

Union: CUPE Local 38

Position Type: 1 Temporary (up to 18 months)

Compensation: Pay Grade 10 $44.01 - 58.82 per hour

Hours of work: Standard 35 hour work week

Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.

Location: 651M 25 Avenue SE

Audience: Internal/External

Apply By: May 1, 2026

Job ID: 314206