As Senior Director, Corporate Collection and Recovery, you will support employees in developing their potential to contribute to the customer experience while limiting the credit risk of commercial loans.

Your role

• Manage the credit risk of the formerly CWB distressed commercial loan portfolio in recovery and collections, adhering to established policies, standards and procedures to protect the Bank's interests and limit credit losses
• Optimize day-to-day operations to maximize profitability and drive efficiencies
• Sit on governance committees and influence decisions to minimize losses and protect the interests of the Bank
• Monitor and manage the performance of external stakeholders involved in collection and recovery activities.
• Maintain up-to-date knowledge and that of your team members while remaining abreast of changes in legislation and regulations related to collection activities and loan insurers
• Maintain excellent business relationships with business partners to mitigate credit losses and reputational risks.

Your team

You will report to the Senior Director SGPR and you will be part of a team of 6 colleagues. You will have about ten employees formerly CWB under your management; These employees currently manage both recovery and collection activities, but the practice of this position is expected to evolve in the coming year.

Prerequisite

• Industry-related bachelor's degree and 10 years of relevant experience or industry-related master's degree and 7 years of relevant experience
• CPA accounting designation, desirable
• Experience in credit and operational risk management as well as in the management of commercial recovery and recovery files
• Ability to build, align, coach and mobilize high-performing and diverse teams and be a recognized manager in rallying stakeholders towards the achievement of business objectives
• Excellent decision-making (Risk/Return) and critical thinking skills
• Negotiation and communication skills with employees, internal/external stakeholders and financial partners
• Bilingualism is mandatory as you will work mainly with employees and partners formerly CWB

Languages:

French

Skills

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Critical Thinking Diversity & Inclusion Emotional Intelligence Innovation Management Risk Management Stress Management Business Alignment Data-Driven Decision-Making Decision Making Learning Agility Mobilization Partner Development Resiliency Strategic Vision Strategy Execution

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!