General Posting Information

POSITION:

Clinical Informatics Coordinator

DEPARTMENT:

Clinical and Medical Informatics

CONDITIONS:

Temporary Full-time for approximately eighteen (18) months

HOURS:

Approximately 75.0 Bi-weekly Hours

SHIFTS:

Days with occasional off-hours support (Evenings / Nights / Weekend)

7.5 hours

(subject to change)

WAGE RANGE:

Scale Minimum Maximum

NONU $48.31/hr $58.56/hr

JOB SUMMARY:

The Clinical Informatics Coordinator facilitates clinical engagement and provides support in the advancement and use of the Electronic Health Record systems. As a Clinical Informatics expert, utilizes technical application knowledge and analytical experience to evaluate, select, design, build, implement, customize, and support the clinical information systems.

RESPONSIBILITIES:

• Liaise with clinical departments and technical teams to analyze existing processes and workflows; design and implement improvements that meet clinical requirements and mitigate patient safety risks.
• Collaborate with hospital leadership to support the adoption, optimization, and safe usage of the Electronic Health Record (EHR) system, including developing, auditing, and reviewing procedures to ensure seamless implementation and ongoing operations.
• Lead medium-scale projects by defining scope, determining resource needs, developing project plans, supporting budget allocation, coordinating system testing, and monitoring progress to ensure successful delivery.
• Plan, develop, and deliver education and training sessions—including demonstrations, one-on-one sessions, just-in-time unit-based teaching, e-learning, and focus groups—to support staff in effectively using EHR systems.
• Serve as a role model for positive change management, providing “at-the-elbow” support during project rollouts and ongoing clinical operations.

REQUIREMENTS:

• Bachelor Degree in a Health Related Field
• Registered with appropriate governing body
• Minimum of 3 years of recent clinical experience in hospital environment
• Experience in workflow and process redesign
• Experience building and/or supporting clinical applications
• Demonstrated success teaching and supporting clinicians in the use of electronic clinical applications
• Ability to function well within a team setting and independently

PREFERRED:

• Master’s Degree
• Certificate in Change Management e.g PROSCI
• Experience with clinical documentation in an Electronic Health Record and regional setting
• Experience in workflow and process redesign
• Experience building and/or supporting Meditech applications (OE, OM, PCS or PCI preferred)
• Demonstrated success teaching and supporting clinicians in the use of electronic clinical applications
• Strong project management and change management skills

Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.