At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

**The Opportunity:**At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

We’re looking for a Digital Product Owner to own and evolve our secure digital platform in Group Benefits — the foundation that enables multiple client journeys and self service experiences.

This role carries end to end accountability for platform vision, strategy, delivery, and outcomes. You’ll operate with a multi year horizon, shaping how our clients interact with us, while balancing client experience, business value, risk, and technology health.

Join one of the region’s top employers and be part of something that truly makes a difference.

**Work Arrangements:**This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

• Partner closely with senior business and technology leaders
• Lead journey definition, experience measurement, and continuous improvement
• Lead change management and adoption of digital capabilities, partnering with Business and Operations leaders to embed solutions into the target state operating model
• Translate complex needs into clear priorities and executable roadmaps
• Use data, experimentation, and client insight to drive decisions
• Design platforms and journeys with real people in mind — including clients, advisors, and colleagues.
• Take accountability seriously and focus on achieving meaningful outcomes, not just delivering outputs.
• Balance experience, risk, and sustainability, recognizing that trust is built over time.
• Navigate complex challenges and work toward achieving balanced, positive outcomes for both clients and the organization.
• Shape vision, drive delivery, and support adoption to ensure solutions succeed in the real world.
• Question legacy assumptions and identify better, more effective ways to serve clients.
• Use data, experimentation, and insight to determine what works — and what doesn’t — and adapt accordingly.
• Bring clarity and direction to ambiguous situations, turning uncertainty into actionable steps
• Define and track product and journey KPIs, monitor performance post launch, and use experimentation (e.g., pilots, A/B testing) to continuously optimize outcomes

What you’ll bring:

• Proven experience owning a digital platform or channel (web/mobile)
• Strong product leadership across strategy, delivery, and optimization
• University degree in Business, Technology, or a related field (or equivalent experience); Product Owner or Agile certification (e.g., CSPO)
• Comfort influencing at senior levels in complex organizations
• Experience with modernization, re platforming, or enterprise transformation
• Demonstrated experience defining and owning customer journeys using artifacts such as journey maps, personas, and experience visions, in close partnership with UX and research teams
• Agile product expertise with a pragmatic, outcome focused mindset.
• A leadership approach grounded in Care — for clients, colleagues, and the outcomes you help shape.
• A deep Passion for building meaningful products, journeys, and platforms that make a real impact.
• A mindset fueled by Curiosity, always seeking to understand, explore, and improve.
• A strong sense of ownership and purpose, bringing seasoned experience as a product, journey, or platform owner.
• A values driven approach that aligns with Equitable’s core principles of Care, Passion, and Curiosity — and a desire to put them into action every day.
• The energy and commitment to lean into work that excites you and contributes to our mission.

What’s in it for you:

• Career Growth: Regular learning sessions and development opportunities
• Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching
• Time Away: Competitive vacation plus one paid volunteer day each year
• Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca. We’re happy to help.

Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

**Reports To:**Director, Operations and Digital Experience

**Department:**Group

**Term:**Permanent Full-Time

This position is open and we are excited to find the right person to join our team.

As part of the recruitment process, you will need to go through background screening, as per our company policy.

#LI-Hybrid